Our Mission

We, people of faith, called by our traditions to compassion have created an organization where we gather in mutual respect, dialogue and cooperative action to provide a connection between communities of faith and the community at large.

Our unique human services agency has over 350 employees currently providing business, employee assistance, child care, job search assistance, and community support to people in 12 locations throughout Houston and the surrounding counties. We pride ourselves in our work culture and team-building philosophy.

Interfaith Culture

Interfaith of the Woodlands is dedicated to making a difference in our community. To assist us in achieving our mission, we have created a work culture for our employees that embraces diversity and inclusiveness, upholds quality and accountability, is collaborative, innovative, caring and fun! We offer competitive benefits and pride ourselves in our team-building philosophy.

Location: Interfaith Community Clinic

Job Posting Date: June 27, 2019

Closing Date: Until Filled

Job Title: Dental Hygienist

Hours: Part-time

Description: Performs hygiene as planned by the Dentist
• Perform dental hygiene treatment as needed
• Gross debridements
• Scaling and root planning
• Prophylactic and fluoride treatment
• Oral health education
• Brushing and flossing instructions
• Place sealants
• Other duties as assigned

Location: Interfaith Central Office

Job Posting Date: September 6, 2019

Job Title: Information Technology Systems Administrator

Hours: Full-time

Description: The Systems Administrator is a professional position charged with providing superior critical system development and management of Microsoft and network systems including monitoring and management of our DocuWare document management system. This position requires excellent customer service and support to Interfaith Workforce Services’ management and staff
Responsibilities
• Development and implementation of critical systems (including Active Directory and routed network).
• Able to provide support and maintenance for critical systems. In compliance of change requests and SLA of all “user facing” devices and systems.
• Translates and communicates between users, internal IT staff, and management to ensure that IT products and services deliver required functionality.
• Collects accurate and complete information while determining provisioning of IT related systems and services.
• Protects confidential information by maintaining FIPS 140-2 compliance.
• Makes recommendations for process improvements to continuously improve efficiency of operations and customer service.
• Resolves routine customer concerns utilizing excellent customer service skills.
• Enthusiastic approach to innovative styles and practices of delivering superior customer solutions.
• Ability to learn quickly and implement changes immediately upon approval.
• Embraces change.
• Is able to communicate clearly, both written and verbally.
• Committed to taking ownership of customer issues and following through to resolution.
• Flexibility and dedication is extremely important, regarding hours, lunches, breaks, etc. Must be flexible and can change frequently to meet the needs of the customer.
• Able to interact effectively with staff, management, and external partners.
• Ability to analyzes and document business processes and metrics and identify improvement opportunities to streamline and automate processes and functions.
• Develops functional designs; identifies risks and benefits of alternate designs; calculates costs/benefits of potential actions or solutions to establish their viability/ROI.
• Assesses project impact of system changes on users and internal and external customers and stakeholders.
• Superior customer service orientation and a commitment to timely resolution of customer issues is essential.
• Writes user documentation based on functional requirements.
• Ability to proactively resolve issues, seek answers and devise timely and effective solutions.
• Ability to perform under pressure and meet tight deadlines.
• Strong organizational and time management skills with the ability to manage multiple projects.
• Self-starter with the ability to work independently with minimal supervision and collaboratively within a team environment.
• Active Directory Administration (MSCE 2008 or newer)
• Hyper-V
• Network layer 2 and layer 3 proficiency (CCNA or higher)
• Solid understanding of relational database fundamentals, SQL queries, and writing stored procedures.
• Symantec Backup Exec – data backup and recovery.
• Manages, develops, and maintains electronic document storage system; DocuWare..
• Crystal Reports designing a plus.

Qualifications:
• Bachelor’s Degree in Computer Science and 5 years IT experience or 9 years equivalent IT work experience.
• Minimum 3-5 years as a primary administrator for multi-site active directory environment, including Group Policy, DHCP, DNS, Sites, Certificate Services, DFS, and Roaming profiles.
• Minimum 3-5 years of experience with network administration and routing.
• REQUIRED – Valid Texas Driver’s License, liability insurance, and reliable vehicle.
• PREFERRED – Professional Certifications, (MCITP, CCNP, etc.)

Compensation: Based on background and experience

Location: Interfaith of The Woodlands

Job Posting Date: November 8, 2019

Closing Date: Until Filled

Job Title: Business Development Associate – Publication Sales

Hours: Full-time / Commissions

Description: Business Development Associate offers digital and print advertising opportunities offered by the Interfaith Publications Department by collecting accurate listing information for all businesses within assigned territory and build relationships with clients and promote the ideals of Interfaith of The Woodlands. Interfaith is focused on meeting the advertising and marketing needs of businesses in The Woodlands and surrounding areas. Interfaith helps thousands of businesses manage their print advertising in Interfaith of The Woodlands Community & Business Directory as well as through digital marketing with online listings, and the Directory app.
• Prospect and secure new advertising partners via phone, face-to-face cold calling, and networking
• Strengthen relationships and renew existing accounts
• Assist advertising partners in ad layout and proofing
• Ability to manage deadlines
• Insure that all ads have been proofed and approved
• Deliver publication to participating advertising partners

Qualifications: College degree preferred and 3 to 5 years relevant experience, promoting organizational mission throughout the community. Experience in print and digital advertising sales preferred, but not required. Strong verbal/written communication and presentation skills. Must be organized, detail oriented and able to work in a team environment. Must be able to work independently.
Compensation: Based on background and experience

Location: Interfaith Central Office

Job Posting Date: September 13, 2019

Job Title: Human Resources Director

Hours: Full-time
Description: Interfaith of The Woodlands is a nonprofit social service agency seeking a highly qualified HR Director. Interfaith provides numerous community programs and services to meet the needs of The Woodlands, Texas and the surrounding areas. The Human Resource Director will lead the HR department and will assess, design, implement, administer, and maintain HR policies and processes. The HR Director will also ensure clear job roles and responsibilities are established for the HR team to enhance its partnership with its stakeholders. As a member of Interfaith’s Senior leadership team, the HR Director will provide leadership and management to the HR department and Interfaith organization.

Responsibilities

  • • Business Partner: Ensure HR is a trusted and visible strategic business partner
  •  Emulate a strong leadership presence within HR department and the overall Interfaith organization through effective and visible leadership
  • Provide leadership and strategic support to the Interfaith organization by promoting the Interfaith business objectives, leading change, and establishing milestones and metrics that measure progress toward Interfaith HR objectives
  • Work with Interfaith leadership team to ensure HR programs and initiatives are supporting and enhancing the delivery of business results
  • Ensure strategic goals are aligned and deliverable; identify additional strategic opportunities and goals as necessary; plan and anticipate business needs
  • Service as a visible advocate of the organizational culture
  • HR Leadership: Lead and manage the HR function by establishing and maintaining strategic priorities that will enable the HR team to support Interfaith’ s business objectives
  • Develop vision, strategic priorities, and roadmap for the HR department
  • Assess HR structure and processes and assign roles and responsibilities as appropriate
  • Identify opportunities to establish and document best practices and checklist to promote consistency and accountability
  • Streamline and automate processes, where appropriate
  • Maximize operational excellence and efficiency of the HR department
  • HR Functional Knowledge & Expertise: Responsible for the overall administration, coordination, and evaluation of Interfaith’ s HR policies, practices, and procedures
  • Assess, design, implement, administer, and maintain HR polices, practices, programs, guidelines, procedures and initiatives that are aligned with the business strategy and values, while ensuring compliance with all applicable laws and regulations
  • Ensure HR department serves as the subject matter lead for all HR matters
    o Handle employee issues and concerns
    o Implement and maintain performance management program
    o Execute recruiting process, and regularly assess processes to maximize effectiveness
  • Manage and execute compensation and benefits programs to attract and retain talent, which includes analysis and benchmarking of market-relevant data and adheres to annual budget requirements
  • Partner with stakeholders to develop organizational learning objectives and design and deliver programs to meet learning objectives
  • Engage stakeholders to develop programs that promote employee engagement
  • Collaborate with IT support to create online HR tools with relevant and easy to access information for both managers and employees
  • Additional job duties as necessary

Qualifications:
• Demonstrates leadership with experiences guiding and developing team members
• Builds effective relationships to work with team members across organizational boundaries
• Possesses effective oral and written communication skills
• Collects and analyzes data to make sound business decisions
• Manages time sensitive matters and balances competing priorities
• Influences without authority
• Promotes customer service orientation
• Balances strategic mindset with results orientation
• Proficient in word processing, spreadsheet, and presentation applications (e.g., Microsoft Word)
• Familiarity with human resource information systems applications
• Bachelor’s degree (or higher) in Business or Human Resources required
• Minimum of 5 years of HR related experience
• 2 years of HR Management and/or HR Director experience (preferred)
• Nonprofit experience (preferred)

Compensation: Based on background and experience

Location: Interfaith Hand Me Up Shop

Job Posting Date: October 24, 2019

Closing Date: Until Filled

Job Title: Inventory Associate

Hours: Part-time

Description: Function as Inventory Associate for the Interfaith Hand Me Up Shop resale store by receiving and picking up donations, working with volunteers and staff in the workroom and on the sales floor to ensure heavy inventory stock is moved safely. Heavy lifting is an essential function of this job as moving of donations, boxes, bins and furniture, etc. are daily activities of this position at the Hand Me Up Shop. Must be able to drive a 15 foot box truck to assist with donation pickup.
• Provide excellent customer service to customers, clients and donors
• Follow directive for daily plan with management and staff required to operate and maintain the Hand Me Up Shop inventory
• Follow procedures and process for furniture donations and intake of the Hand Me Up Shop
• Able to work with power tools: i.e. sanders, drills, skill saws for light carpentry and furniture repair as needed
• Move furniture in a safe and non-damaging manner
• Maintain clean working area, including workroom, showroom, and outside of building
• Support Interfaith in disaster recovery efforts
• Other duties as assigned

Qualifications: High school education level, customer service experience preferred, furniture retail and/or moving experience preferred. Must be able to lift 50 pounds continually. Must reside within 15 miles of 77381 zip code. Experience with diverse populations, nonprofits, and customer service preferred. Strong organization skills, and attention to details, ability to multitask, and ability to work independently and on collaborative projects. Basic knowledge of computers and Microsoft Office Suite.
Compensation: Based on background and experience

Location: Interfaith Hand Me Up Shop


Job Posting Date:
October 24, 2019


Closing Date:
Until Filled


Job Title:
Inventory Associate

Hours: Full-time

Description: Function as Inventory Associate for the Interfaith Hand Me Up Shop resale store by receiving and picking up donations, working with volunteers and staff in the workroom and on the sales floor to ensure heavy inventory stock is moved safely. Heavy lifting is an essential function of this job as moving of donations, boxes, bins and furniture, etc. are daily activities of this position at the Hand Me Up Shop. Must be able to drive a 15 foot box truck to assist with donation pickup.
• Provide excellent customer service to customers, clients and donors
• Follow directive for daily plan with management and staff required to operate and maintain the Hand Me Up Shop inventory
• Follow procedures and process for furniture donations and intake of the Hand Me Up Shop
• Able to work with power tools: i.e. sanders, drills, skill saws for light carpentry and furniture repair as needed
• Move furniture in a safe and non-damaging manner
• Maintain clean working area, including workroom, showroom, and outside of building
• Support Interfaith in disaster recovery efforts
• Other duties as assigned

Qualifications: High school education level, customer service experience preferred, furniture retail and/or moving experience preferred. Must be able to lift 50 pounds continually. Must reside within 15 miles of 77381 zip code. Experience with diverse populations, nonprofits, and customer service preferred. Strong organization skills, and attention to details, ability to multitask, and ability to work independently and on collaborative projects. Basic knowledge of computers and Microsoft Office Suite.
Compensation: Based on background and experience

Location: Interfaith Hand Me Up Shop

Job Posting Date: November 8, 2019

Closing Date: Until Filled

Job Title: Sales Associate

Hours: Part-time

Description: Function as Sales Associate for the Interfaith Hand Me Up Shop resale store by providing excellent customer service and assisting in maintaining merchandise quality control, including the resale and consignment of furniture. Able to work with volunteers and staff in the workroom and on the sales floor to ensure heavy inventory stock is moved safely.
• Provide excellent customer service to customers, clients and donors
• Follow directive for daily plan with management and staff required to operate and maintain the Hand Me Up Shop inventory
• Cashier – handling of cash and credit sales
• Greet and assist customers
• Assist with maintaining a clean and organized sales floor
• Assist with clothing voucher process for Family Services Clients
• Support Interfaith in creating a positive working environment for staff, volunteers and customers
• Support Interfaith in disaster recovery efforts
• Other duties as assigned

Qualifications: High school education level, customer service experience preferred, furniture retail and/or moving experience preferred. Must be able to lift 25 pounds continually. Must reside within 15 miles of 77381 zip code. Experience with diverse populations, nonprofits, and customer service preferred. Strong organization skills, and attention to details, ability to multitask, and ability to work independently and on collaborative projects. Basic knowledge of computers and Microsoft Office Suite.

Compensation: Based on background and experience

Job Title: Substitute Teachers: Year Round

Job Posting Date: May 20, 2019

Closing Date: Until Filled

Hours: Mornings & Afternoons

Description: Provide childcare for various age groups (18 months–pre-Kindergarten). Excellent staff-child ratios, organized curriculum, and pleasant surroundings.

Qualifications: Prior childcare experience helpful, minimum age 18, high school graduate, excellent interpersonal skills. Requires a flexible individual who enjoys working with children.

Compensation: Based on background and experience.

Location: Conroe Career Office

Job Posting Date: October 24, 2019

Closing Date: Until Filled

Job Title: Personal Service Representative

Hours: Full-time

Description: Helps residents get a job, keep a job or get a better job. Guides customers in identifying work and career goals. Plans, arranges, and manages Workforce Solutions services and other community services to help customers reach their goals; including knowing when to test & how to use tests as an assessment tool and financial planning – using the financial aid application with a detailed plan for income support while attending school. Identifying a job that provides experience leading to a better job to meet the customer’s financial goals. Identifying jobs using the customer’s skills that will meet the customer’s financial requirements. Maintains close contact with customers to help them through each step toward their goals. Reports progress and outcomes in appropriate MIS.

Qualifications: Bachelor’s Degree & 1 yrs. exp in career consulting or other areas of HR preferred OR 4 yrs. of experience at WS & recommendation from most recent supervisor. Knowledge of career counseling techniques, the workplace and jobs, including requirements for entry into work as well as knowledge of WS targeted industries and demand occupations, and WS services and delivery process. Proficient in Microsoft Windows and Office.

Compensation: Based on background and experience

Location: Customer Support Center at North Loop

Job Posting Date: October 4, 2019

Job Title: Data Analyst

Hours: Full-time

Description: Will work with the management team to design and maintain effective reporting, analyses and presentation of performance data. The successful candidate will be able to listen to business needs and create systems to identify and track business trends across multiple systems and put them all together. The data analyst will provide regular performance and production information in detailed format for internal review and analysis and in dashboard form for stakeholder review and overview.

Responsibilities:
* Acquires and presents data
* Designs and schedules reports in Chronicall, Crystal Reports and additional proprietary
software
* Develops and implements data analyses, data collection systems and other strategies that
optimize statistical efficiency and quality
* Works with management team and board staff to develop and implement
automated quality control plans
* Monitors performance and quality control plans to identify areas for improvement and
reports exceptions
* Develops measurement plans and dashboards, monitors metrics
* Collaborates with management team on ad-hoc analysis to uncover root cause of trends to
help predict future resource needs
* Responds to management requests to extract data, design and produce reports

Required Skills:
* Expertise with SQL queries and Crystal Reports Designer
* Proven work experience as a data analyst
* Strong analytical skills with the ability to collect, organize, analyze and disseminate
significant amounts of information with attention to detail and accuracy
* Knowledge of statistics and experience using statistical packages for analyzing datasets
* Experience with the following preferred: Excel, Crystal Reports, Crystal Dashboard,
MSSQL, SSRS, Chronicall, DocuWare and Relational Database Management Systems
* Professional certification: “MCSA: SQL” would be a plus excellent written, verbal skills
and math skills

Qualifications: BS in Mathematics, Computer Science, Information Management or Statistics. Equivalent experience in addition to relevant certifications may be used in lieu of degree.
Compensation: Based on background and experience

Location: Cypress Career Office

Job Posting Date: October 24, 2019

Job Title: Greeter

Hours: Full-time

Description: The Greeter is usually the first, and sometimes the only, contact a customer has with Workforce Solutions. The Greeter is the face of Workforce Solutions to many customers. She/He welcomes people as they enter the office. She/He listens to  understand what each individual wants from us. The Greeter has the first  responsibility to get every customer to the resource or staff member who  can help that person.

Qualifications: H.S. or GED & 2 yrs. college preferred OR H.S. or GED & 2 yrs. customer service. Has intermediate to advanced computer skills and able to provide instruction or guidance in computer operations & can provide technical assistance in software programs.

Compensation: Based on background and experience

Location: Cypress

Job Posting Date: May 20, 2019

Closing Date: Until Filled

Job Title: Personal Service Representative

Hours: Full-time

Description: Helps residents get a job, keep a job, or get a better job. Guides customers in identifying work and career goals. Plans, arranges, and manages Workforce Solutions services and other community services to help customers reach their goals; including knowing when to test & how to use tests as an assessment tool and financial planning – using the financial aid application with a detailed plan for income support while attending school. Identifying a job that provides experience leading to a better job to meet the customer’s financial goals. Identifying jobs using the customer’s skills that will meet the customer’s financial requirements. Maintains close contact with customers to help them through each step toward their goals. Reports progress and outcomes in appropriate MIS.

Qualifications: Bachelor’s degree & 1 yrs. exp in career consulting or other areas of human resources OR 4 yrs. of experience at WS & recommendation from most recent supervisor. Knowledge of career counseling techniques, the workplace and jobs, including requirements for entry into work as well as knowledge of WS targeted industries and demand occupations, and WS services and delivery process. Proficient in Microsoft Windows and Office.

Compensation: $18.25 per hour

Location: Katy Career Office

Job Posting Date: November 8, 2019

Closing Date: Until Filled

Job Title: Office Manager

Hours: Full-time

Description: An experienced human resources professional who creates and maintains a positive work environment that allows career office staff to be successful in providing quality service for residents. Plans, organizes and leads the office operation so that staff knows what is expected of them and have adequate resources to do good work.

Management Responsibilities – Clearly communicates expectations and priorities to office staff. Delegates and reviews status of on-going work to assure expectations are being met. Communicates throughout every level of Workforce Solutions system – Resident Service Division and Employment Services Division office staff, administrative staff, Board staff, and other managers. Directly supervises and evaluates the performance of office supervisors. Understands and implements the franchise requirements – Mission, Core values, Standards and Guides. Is creative and flexible in the use of resources to meet the needs of all Workforce Solutions customers. Serves on work groups and manages special projects. Ensures that company and contract policies and procedures are followed. Is responsible for meeting contract performance goals. Manages office budget and assures Workforce Solutions facility is safe and that all systems work. Arranges for needed repairs. Coordinates work activities with other offices to improve services to customers.
Human Resource Responsibilities – Identifies internal staffing needs and conducts interviews, makes hiring and termination recommendations. Evaluates and recommends personnel actions. Oversees coaching and on-the-job training of new employees or arranges for training of personnel.

With Resident Customers – Uses good judgment in resolving customer complaints. Responsible for accurate determination of eligibility and award of Workforce Solution financial aid.

With Employment Services Division –Answers questions from Employer Services staff, supervisors and managers. Communicates with Employer Services management and staff to coordinate a response to employers’ workforce needs. Fosters a productive working relationship with Employer Services Division management through flexibility, adaptability, and congeniality to find solutions for employers. Represents The Workforce Solutions in the community at meetings, conferences, and seminars or on boards, panels and committees.
Data and Monetary Responsibilities and Safekeeping – Ensures timely and accurate data entry. Maintains and assures confidentiality of all customer files. Responsible for safekeeping of all cash substitutes.

Qualifications: Bachelor’s degree and a minimum of 2 yrs exp in the work place OR substitute 2 yrs of management exp for each year of college OR five years of experience at the Workforce Solutions – at least some of that in a supervisory role. Knowledge of labor market, ability to identify and solve problems and analyze reports. Proficient in Microsoft Office. Ability to communicate orally and in writing at a professional level. Public speaking experience. Able to effectively present information to the public. Flexible & creative in the use of resources to meet changing customer demands. Self-motivated, self-directed and results oriented

Compensation: Based on background and experience

Location: Willowbrook Career Office

Job Posting Date: September 6, 2018

Job Title: Greeter

Hours: Full-time

Description: The Greeter is usually the first, and sometimes the only, contact a customer has with
Workforce Solutions. The Greeter is the face of Workforce Solutions to many
customers. She/He welcomes people as they enter the office. She/He listens to
understand what each individual wants from us. The Greeter has the first
responsibility to get every customer to the resource or staff member who can help
that person.

Qualifications: H.S. or GED & 2 yrs. college preferred OR H.S. or GED & 2 yrs. customer service. Has intermediate to advanced computer skills and able to provide instruction or guidance in computer operations & can provide technical assistance in software programs.

Compensation: Based on background and experience

Submit Your Resume

To apply for a position with Interfaith, interested applicants may email a cover letter (specifying desired position and location) and resume to:

Email to: recruiting@woodlandsinterfaith.org

To be eligible to apply for a posted position, you must meet the minimum hiring specifications for the position, be capable of performing the essential functions of the job, be an employee in good standing in terms of your overall work record, and generally have been in your current position for a minimum of six months.

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