Our Mission

We, people of faith, called by our traditions to compassion have created an organization where we gather in mutual respect, dialogue and cooperative action to provide a connection between communities of faith and the community at large.

Our unique human services agency has over 350 employees currently providing business, employee assistance, child care, job search assistance, and community support to people in 12 locations throughout Houston and the surrounding counties. We pride ourselves in our work culture and team-building philosophy.

Interfaith Culture

Interfaith of the Woodlands is dedicated to making a difference in our community. To assist us in achieving our mission, we have created a work culture for our employees that embraces diversity and inclusiveness, upholds quality and accountability, is collaborative, innovative, caring and fun! We offer competitive benefits and pride ourselves in our team-building philosophy.

Location: Interfaith Central Office

Job Posting Date: May 20, 2019

Closing Date: Until Filled

Hours: Full-time

Job Title: Program Coordinator – Food Pantry – Family Services

Description: Function as Intake Specialist; interview, evaluate, and document needs of families and individuals applying for assistance through Interfaith Crisis Assistance Programs.  Support lead role in Food Pantry program operations including donation management, set up of food pantry activities, and assist in oversight of volunteers. Assist the Programs and Services Department with facility support for special programs.

 Primary Duties

  • Screen clients for needs and eligibility
  • Schedule appointments and make appropriate referrals
  • Interview and evaluate clients and determine assistance to be pledged
  • Process checks and invoices and document assistance given
  • Data entry into Client Track database
  • Maintain filing procedures of client files
  • Assist in Interfaith disaster recovery efforts
  • Attend network meeting as assigned
  • Coordinate food pantry donations (pickup, unloading, and putting away/stocking) with Food Pantry Manager
  • Facilitate scheduled donation receipt once Sunday per month
  • Assist with the maintenance of the Food Pantry including quality control, signage and purchasing
  • Assist in coordinating distribution of all food and fresh produce donations with Food Pantry Manager
  • Assist with management of volunteers for Food Pantry shifts and group projects
  • Coordinate department book drive donations
  • Assist Programs and Services department as needed with special programs including transporting supplies and setting up
  • Assist Facilities Manager with special projects occasionally as directed by supervisor
  • Heavy, repetitive lifting (40+ pounds) required and must be able to work occasional evenings and weekends.
  • Other duties as assigned

 

Qualifications:  Bachelor’s degree required in preferred area of human services, minimum 2 years of experience, personal computer experience, experience in computer software in Microsoft Office (Access emphasis), must use personal vehicle (proof of insurance required) – mileage reimbursed.  Heavy lifting required and must be able to work occasional evenings and weekends. Must live within 15 miles of area 77381.

CompensationBased on background and experience

 

Location: Interfaith Central Office

Job Posting Date: May 20, 2019

Closing Date: Until Filled

Hours: Full-time

Job Title: Program Coordinator – Senior Services

Description: Coordinate covenant revitalization projects for seniors and challenged adults through the Servicing Our Seniors and Serving Our Neighbors Programs, coordinate Seniors Eating Well grocery delivery program, and assist in Holiday GIVING program as part of Interfaith Senior Care Programs.  Assist with coordination of rides for Senior Transportation Program.  Coordinate senior day trips as part of Interfaith Senior Wellness Programs.

 Primary Duties

 

  • Coordinate “SOS – Serving Our Seniors” Program (Fall/Spring)
  • Coordinate “SON – Serving Our Neighbors” Program
  • Coordinate Seniors Eating Well Program
  • Coordinate senior day trips throughout the year
  • Coordinate and assign transportation requests with volunteer drivers and local transportation services.
  • Assist in Holiday GIVING Program for senior adults
  • Maintain accurate client records in Client Track database
  • Provide information and referral for senior adults and caregivers
  • Provide special events support to all Senior Services programs
  • Work with Volunteer Coordinator to provide and coordinate volunteer opportunities for SS programs, including data entry of all volunteer hours
  • Support I & R coverage as needed
  • Assist in Interfaith Disaster Recovery efforts
  • Other duties as assigned

Qualifications: Bachelor’s degree and 2-5 years social services/nonprofit experience, strong organizational skills, customer service and interpersonal skills; computer proficient; ability to manage multiple tasks; experience working with senior adult populations; able to lift up to 40 lbs., and must live within 15 miles of 77381 area.

Compensation: Based on background and experience

 

Location: Interfaith Central Office

Job Posting Date: May 20, 2019

Closing Date: Until Filled

Hours: Full-time

Job Title: Program Coordinator – Community Education – Family Services

Description: Function as Intake Specialist; interview, evaluate, and document needs of families and individuals applying for assistance through Interfaith Crisis Assistance Programs.  Assume lead role in coordination and implementation of Community Education Programs and assist in Benefit Assistance Program

Primary Duties

  • Screen clients for needs and eligibility
  • Schedule appointments and make appropriate referrals
  • Interview and evaluate clients and determine assistance to be pledged
  • Process checks and invoices and document assistance given
  • Data entry into Client Track database
  • Lead role in coordination of facilitation of Community Education classes
  • Data entry of Community Education volunteer hours into Client Tack database
  • Maintain filing procedures of client files
  • Assist in Interfaith disaster recovery efforts
  • Attend network meeting as assigned
  • Assist in intake and screening of high-risk clients to assess potential health benefits
  • Complete required training to become a Benefits Access Navigator with the State of Texas
  • Other duties as assigned

Qualifications:  Bilingual – fluency in English and Spanish required, Bachelor’s degree required in preferred area of human services, minimum 2 years of experience, personal computer experience, experience in computer software in Microsoft Office (Access emphasis), must live within 15 miles of 77381 area.  Must be able to work occasional evenings and weekends, and must be able to lift 25+ lbs.

Compensation: Based on background and experience

Location: Interfaith Central Office

Job Posting Date: May 20, 2019

Closing Date: Until Filled

Hours: Part-time

Job Title: Receptionist- Bilingual

Description:Assist in the daily office functions including reception, customer service and information and referral services for Interfaith Central

Primary Duties

  • Greet and assist customers to ensure excellent customer service
  • Maintain and provide current information and resources to community
  • Direct incoming phone calls and visitors to proper person/department
  • Assist with Medical Equipment Program
  • Maintain supplies in designated storage closets for easy access
  • Schedule Family Service appointments for special programs
  • Intake of in kind contributions and issue donation receipts
  • Intake financial donations for submission to finance
  • Track and report phone calls, visitors and community service volunteers monthly
  • Maintain postage meter/outgoing mail and distribute incoming mail
  • Assist other departments with administrative work as time permits
  • Assist with Interfaith Disaster Recovery Efforts
  • Other duties as assigned

Qualifications:  Associate degree and 2 years relevant experience, strong organizational skills, customer service and interpersonal skills, and computer proficient; ability to manage multiple tasks.  Must be within 15 miles of 77381 area.

CompensationBased on background and experience

Location: Interfaith Central Office

Job Posting Date: May 20, 2019

Closing Date: Until Filled

Hours: Full-time

Job Title: Information Technology Specialist

Description:  The Specialist will report to the IT supervisor and work as part of a team responsible for maintaining and improving system functionality at various locations across the greater Houston area through proactive interaction with staff, comprehensive understanding of primary systems, and knowledge of the operational mission. The successful candidate will provide technical and system support through troubleshooting, identifying and isolating issues and problems, conducting preliminary root cause analysis, and implementing appropriate solutions as they occur actively troubleshoot Operating System (OS), operational software, network and hardware issues, and make corrective recommendations. Likewise the candidate should be able to quickly respond to dispatches via the ticketing system to resolve on the spot problems (where possible), and update the ticket system with technical documentation and categorization, accurately depicting the issue, problem, request, and/or solution

                                            Responsibilities

  • Maintain and administer computer networks and related computing environments including hardware, systems software, applications software and configurations.
  • Set up and configure desktop hardware/software and access for new users.
  • Provide Level 1 and 2 technical support for network and desktop hardware, peripherals and software, including corporate operating systems and a wide range of proprietary software.
  • Implement software updates, upgrades and changes.
  • Diagnose and repair connectivity and computer malfunctions; utilize diagnostic hardware tools and application software; adjust, repair and replace malfunctioning equipment.
  • Maintain inventory of supplies and equipment.
  • Travel to career offices for pick up/drop off of equipment and perform service calls, etc. (Mileage reimbursable.)
  • Perform additional functions incidental to computer support activities and all other duties as assigned.
  • Manages the functionality and efficiency of a Public Access computers running Deep Freeze software on Microsoft Windows operating systems.
  • Maintains Digital, Analog, and IP Phone Systems.
  • Maintains the integrity and security of IT Systems.
  • Maintains system documentation.
  • Interacts with users and customers as applicable.
  • Adheres and enforces policies and standards of the company and represented organizations.
  • Participates in special projects as required with as needed weekend, after and before hours work.

Required Skills

  • Knowledge of the principles, methods, and techniques used in systems administration and support including but not limited to Windows 7, 8, 8.1, 10,  Server 2012 R2, MS Windows Active Directory and Group Policy. MCITP a plus.
  • Experienced in installation of PC hardware. A+ cert a plus.
  • Avaya IP office experience is a plus.
  • Professional certification in one or more specific technologies.
  • Proactively and reactively responding to centrally managed request and incident tickets.
  • Must be able to maintain system, security, and inventory policies and documentation.
  • Excellent written and verbal skills.
  • Working understanding of the TCP/IP protocol suite, (ARP, TCP, UDP, ICMP, IP, etc) — Experience with routing (static, EIGRP, OSPF), LAN switching (Trunking, VLAN),
  • Experience with the following software preferred: Deep Freeze, Samanage or other ticketing systems, Crystal Reports, MSSQL, Kaspersky Endpoint and Server Anti-Virus, Chronicall, and DocuWare.

Qualifications:  BS Computer Science, Computer Engineering, Computer Information Systems, or Computer Systems Engineering.  Equivalent experience may be used in lieu of degree.

Compensation: Based on background and experience

 

Job Title: Substitute Teachers: Year Round

Job Posting Date: May 20, 2019

Closing Date: Until Filled

Hours: Mornings & Afternoons

Description: Provide childcare for various age groups (18 months–pre-Kindergarten). Excellent staff-child ratios, organized curriculum, and pleasant surroundings.

Qualifications: Prior childcare experience helpful, minimum age 18, high school graduate, excellent interpersonal skills. Requires a flexible individual who enjoys working with children.

Compensation: Based on background and experience.

Job Title: Maintenance Worker

Job Posting Date: May 20, 2019

Closing Date: Until Filled

Hours: Part-Time (7 am to 12 pm, M–F)

Description:

 The Building and Grounds Maintenance Worker maintains school buildings and grounds in top condition to ensure full and productive use of district facilities.

To accomplish these tasks the Buildings and Grounds Maintenance Worker must work closely with the staff and administration.  Reports to Director.

Primary duties

  • Maintain the school building and grounds in top conditions to ensure full and productive use of the facility.
  • Ensure safety during inclement weather to including shoveling, salting, providing protection to floors, securing against winds, moving outside equipment.
  • Ensure grounds and trees are trimmed, remove debris.
  • Ensure that all repairs are under licensing guidelines
  • Communicate effectively with Director and members of the staff
  • Appropriately operate all equipment and machinery necessary
  • Assist in maintaining school buildings regarding small repairs, touch up paints, changing lights, and keep the grounds in top conditions
  • Maintain a high standard of safety, cleanliness, and efficiency in all maintenance and repair projects
  • Perform preventive maintenance, repairs, and installation in connection with; electrical, plumbing, and HVAC systems
  • Exterior and interior of buildings paint touch up and repairs.
  • Act as custodian if necessary
  • Work overtime when emergencies arise in order to prevent disruption of the school
  • Adhere to all health and safety policies, including all precautions of the bloodborne pathogens exposure control plan
  • Be aware and know all emergency procedures
  • Other duties as assigned

Qualifications: High school diploma or equivalent, experience in building and grounds operations, experience in repair and maintenance, experience in janitor and cleaning, ability to read chemical labels, experience with computers and ability to initiate and complete work orders. Must have a valid driver license and be able to drive, lift at least/over 40 lbs, bend and climb stairs. Must be able to communicate effectively with Director and members of the staff.

Compensation: Based on background and experience.

Job Title: Assistant Teacher: Partial-Day Program

Job Posting Date:May 20, 2019

Closing Date: Until Filled

Hours: Part-time: 8:30 a.m.–12:30 p.m.

Description: Responsible for supervising, and caring for preschoolers, assist in planning and implementing the daily program under the direction of the Lead Teacher. Supervise the class when left in charge, communicating with parents, attending all staff meetings and other school events, and other duties as assigned by the Director.

Qualifications: Preschool teaching experience preferred, minimum age 18, high school graduate, excellent interpersonal skills. Requires a flexible individual who is loving, caring, and able to maintain a professional attitude and loyalty to Center at all times, enjoys working with children.

Compensation: Based on background and experience.

Job Title: Assistant Teacher: Summer Program

Job Posting Date: May 20, 2019

Closing Date: Until Filled

Hours: Part-time: 2:30 –5:45 p.m.

Description: Responsible for supervising, and caring for preschoolers, assist in planning and implementing the daily program under the direction of the Lead Teacher.  Supervise the class when left in charge, communicating with parents, attending all staff meetings and other school events, and other duties as assigned by the Director.

Qualifications:   Preschool teaching experience preferred, minimum age 18, high school graduate, excellent interpersonal skills.  Requires a flexible individual who is loving, caring, and able to maintain a professional attitude and loyalty to Center at all times, enjoys working with children.

Compensation:   Based on background and experience

Location: Conroe Career Office

Job Posting Date: May 20, 2019

Closing Date: Until Filled

Job Title: Counselor – Work Based Learning Program

Hours: Full-time

Description: The Counselor recruits and provides services to young adults.  He/She has direct or indirect relationships with the office manager, other office supervisors, and line staff who report to other supervisors.  The counselor also works cooperatively with any Recruiters, Business Consultants or Employer Service Regional Managers located in the office as well as staff from the Texas Veteran’s Commission and other organizations offering staff service through the career office.

Responsibilities:

  • Responsible for recruiting prospective young adults to enroll in Workforce Solutions services
  • Managing case files of young adults enrolled in work based learning services
  • Communicate feedback to career offices staff regarding young adult performance
  • Supports a positive work environment
  • Responsible for work based learning service delivery
  • Actively participates in networking opportunities with outside sources to increase young adult recruitment efforts
  • May serve on workgroups and manage special projects and assignments
  • Monitor and review work based learning services
  • Develop positions and work sites for work based learning positions
  • Coordinates intake events, career days, recruitment events, and job fairs for opportunities to identify young adults
  • Conduct young adult work based learning job matching
  • Develop monitoring schedule
  • Facilitate on site supervisor training and young adult soft skills training
  • Monitor young adults enrolled in work based learning
  • Supervise weekly collection of young adult time sheets
  • Monitor young adult time and attendance data entry
  • Product weekly and monthly reports

Qualifications:

  • Bachelor’s degree from four-year college or university
  • 6 months experience as a human resource recruiter, or other human resource professional may be substituted for each 15 hours of college credit up to two years, or
  • 1 year of experience at Workforce Solutions with good performance reviews and a recommendation from his/her current supervisor
  • Knowledge and understanding of the labor market and jobs
  • Abe to generate, interpret and analyze reports
  • Ability to work well in teams and independently; Able to work with resident customers and other staff
  • Ability to communicate orally and in writing at a professional level
  • Proficient in Microsoft Windows and Office; familiar with and able to use computers; able to learn new software
  • Self-motivated and self-directed
  • Results-oriented

Compensation: $18.50 per hour

 

Job Title: Employment Counselor
Job Posting Date: May 20, 2019
Closing Date:
Until Filled
Hours:  Full-time

Description: Helps residents get a job, keep a job or get a better job. She/he provides professional advice to customers who want job search guidance, career advice or placement. Helps customers access other services he/she may want or need.

Qualifications: Bachelor’s degree OR 6 month’s exp human resources for each 15 hrs. of college credit up to 2 yrs. OR 4 yrs. exp at Workforce Solution. Knowledge of the workplace, customer service, proficient in Microsoft Windows and Office, works well in teams, excellent communication skills. Bilingual (Spanish) preferred.

Compensation: $18.00 per hour

Location: Conroe Career Office

Job Posting Date:May 20, 2019

Closing Date:  Until Filled

Job Title:   Resource Specialist

Hours:  Full-time

Description: Helps customers to access basic self-help services through effective use of the resource library.  Is thoroughly familiar with electronic, print and other resources in order to make helpful suggestions depending on the customer’s individual needs and desires.   Suggests when customers may benefit from individual help from career office staff or other job seeking resources.  Understands entire office operations sufficiently to direct customers appropriately.

Qualifications:   H.S. or GED & 2 yrs. college OR H.S. or GED & 2 yrs. customer service.  Has intermediate to advanced computer skills and able to provide instruction or guidance in computer operations & can provide technical assistance in software programs.

Hourly Salary:  Based on background and experience

Location: Conroe Career Office

Job Posting Date:May 20, 2019

Closing Date:  Until Filled

Job Title:   Program Tracking Specialist

Hours:  Full-time

Description: Handles the tracking of electronic records and activities allowing other staff to concentrate on providing the best services possible to customers.  Understands, reviews and monitors the Management Information Systems used in job matching, recruitment, data entry and customer requirements.  Verifies continuing customer eligibility, data enters work applications and customer attendance and creates new customer records.

Qualifications:  Two years college preferred & 2 yrs exp in a data management environment. Knowledge & understanding of MIS.  Strong data entry and Excel skills & proficiency in Microsoft Office; familiar with and able to use computers and learn new software. Detail oriented, works well with internal customers & possesses excellent communication and analytical skills.

Compensation: $18.00 per hour

Job Title: Financial Aid Customer Support Specialist –  Bilingual
Job Posting Date:  May 20, 2019
Closing Date:
Until Filled
Hours:  Full-time

Description: Full-time Temporary (10:00am-7:00pm shift with rotating Saturdays 8:00am-12:00pm)

Description: Provides superior service to customers seeking assistance with training and/or childcare in a fast paced, multi-functional call center environment.  Counsels customers via telephone regarding career planning and educational options, and helps customers obtain financial assistance and services in order to find a job. Assists customers with applications and required documents for financial assistance with childcare needs.  Data entry & communication with internal/external customers (residents, Financial Aid Payment Office, approved schools, Workforce Solutions employees, etc.).  Interactions are high volume via phone and/or other virtual communication methods.

Qualifications: Bachelor’s degree preferred or high school diploma and 5 yrs relevant work experience.  Min. 2 yrs exp in a call center environment.  Superior customer service skills & commitment to timely resolution of customer issues.  Ability to perform under pressure & meet deadlines.  Strong organizational and time management skills with ability to manage multiple projects.  Self-starter with ability to work independently with minimal supervision and collaboratively within a team environment.  Strong problem solving skill. Excellent verbal, written and interpersonal skills.  Bilingual (Spanish) preferred.

 Hourly Salary: Based on background and experience

Location: Data Management Office

Job Posting Date: May 20, 2019

Closing Date: Until Filled

Job Title: Supervisor

Hours: Full-time

Description: Works as a partner with the manager to oversee office staff and to make sure that the office’s activities align with Workforce Solutions mission.  Leads, coaches, mentors and monitors staff to ensure they are properly trained in Workforce Solutions policies and procedures and carry out assigned work.  Responsible for meeting office performance goals. Creates an office environment in which staff are focused on individualized and quality customer service.

Qualifications: Bachelor’s Degree preferred and a minimum of 2 years of experience in the work place, or 4 years of management experience, or 2 years of experience at Workforce Solutions with good performance reviews and a recommendation from his/her current supervisor. Ability to perform under pressure&meet deadlines.  Strong organizational and time management skills with ability to manage multiple projects.  Self-starter with ability to collaboratively workwell in teams as well as independently with minimal supervision.Self-motivated and self-directed. Strong problem solving skill.Excellent verbal, written and interpersonal skills.  Results-oriented.

 Compensation:  Based on background and experience

 

Location: Columbus Career Office

Job Posting Date:May 20, 2019

Closing Date: Until Filled

Job Title: Supervisor

Hours: Full-time

Description: Works as a partner with the manager to oversee office staff and to make sure that the office’s activities align with Workforce Solutions mission.  Leads, coaches, mentors and monitors staff to ensure they are properly trained in Workforce Solutions policies and procedures and carry out assigned work.  Responsible for meeting office performance goals. Creates an office environment in which staff are focused on individualized and quality customer service.

Qualifications: Bachelor’s Degree preferred and a minimum of 2 years of experience in the work place, or 4 years of management experience, or 2 years of experience at Workforce Solutions with good performance reviews and a recommendation from his/her current supervisor. Ability to perform under pressure&meet deadlines.  Strong organizational and time management skills with ability to manage multiple projects.  Self-starter with ability to collaboratively workwell in teams as well as independently with minimal supervision.Self-motivated and self-directed. Strong problem solving skill.Excellent verbal, written and interpersonal skills.  Results-oriented.

 Compensation:  Based on background and experience

 

Location: Cypress

Job Posting Date: May 20, 2019

Closing Date: Until Filled

Job Title: Personal Service Representative

Hours: Full-time

Description: Helps residents get a job, keep a job or get a better job. Guides customers in identifying work and career goals. Plans, arranges, and manages Workforce Solutions services and other community services to help customers reach their goals; including knowing when to test & how to use tests as an assessment tool and financial planning – using the financial aid application with a detailed plan for income support while attending school. Identifying a job that provides experience leading to a better job to meet the customer’s financial goals. Identifying jobs using the customer’s skills that will meet the customer’s financial requirements. Maintains close contact with customers to help them through each step toward their goals. Reports progress and outcomes in appropriate MIS.

Qualifications: Bachelor’s degree & 1 yrs. exp in career consulting or other areas of human resources OR 4 yrs. of experience at WS & recommendation from most recent supervisor. Knowledge of career counseling techniques, the workplace and jobs, including requirements for entry into work as well as knowledge of WS targeted industries and demand occupations, and WS services and delivery process. Proficient in Microsoft Windows and Office.

Compensation: $18.25 per hour

Location:   Cypress Career Office

Job Posting Date:  May 20, 2019

Closing Date:   Until Filled

Job Title:    Greeter

Hours: Full-time

Description:  The Greeter is usually the first, and sometimes the only, contact a customer has with Workforce Solutions.  The Greeter is the face of Workforce Solutions to many customers.  She/He welcomes people as they enter the office.  She/He listens to understand what each individual wants from us.  The Greeter has the first responsibility to get every customer to the resource or staff member who can help  that person.

Qualifications: H.S. or GED & 2 yrs. college OR H.S. or GED & 2 yrs. customer service.  Has intermediate to advanced computer skills and able to provide instruction or guidance in computer operations & can provide technical assistance in software programs.

Hourly Salary: $17.75 per hour

Location: Humble Career Office

Job Posting Date: May 20, 2019

Closing Date: Until Filled

Job Title: Supervisor

Hours: Full-time

Description: Works as a partner with the manager to oversee office staff and to make sure that the office’s activities align with Workforce Solutions mission.  Leads, coaches, mentors and monitors staff to ensure they are properly trained in Workforce Solutions policies and procedures and carry out assigned work.  Responsible for meeting office performance goals. Creates an office environment in which staff are focused on individualized and quality customer service.

Qualifications: Bachelor’s Degree preferred and a minimum of 2 years of experience in the work place, or 4 years of management experience, or 2 years of experience at Workforce Solutions with good performance reviews and a recommendation from his/her current supervisor. Ability to perform under pressure&meet deadlines.  Strong organizational and time management skills with ability to manage multiple projects.  Self-starter with ability to collaboratively workwell in teams as well as independently with minimal supervision.Self-motivated and self-directed. Strong problem solving skill.Excellent verbal, written and interpersonal skills.  Results-oriented.

 Compensation:  Based on background and experience

 

Location: Humble Career Office

Job Posting Date: May 20, 2019

Closing Date: Until Filled

Job Title: Office Manager

Hours: Full-time

Description: An experienced human resources professional who creates and maintains a positive work environment that allows career office staff to be successful in providing quality service for residents.  Plans, organizes and leads the office operation so that staff knows what is expected of them and have adequate resources to do good work.

Management Responsibilities – Clearly communicates expectations and priorities to office staff.  Delegates and reviews status of on-going work to assure expectations are being met.  Communicates throughout every level of Workforce Solutions system – Resident Service Division and Employment Services Division office staff, administrative staff, Board staff, and other managers.  Directly supervises and evaluates the performance of office supervisors.  Understands and implements the franchise requirements – Mission, Core values, Standards and Guides.  Is creative and flexible in the use of resources to meet the needs of all Workforce Solutions customers.  Serves on work groups and manages special projects.  Ensures that company and contract policies and procedures are followed.  Is responsible for meeting contract performance goals.  Manages office budget and assures Workforce Solutions facility is safe and that all systems work.  Arranges for needed repairs.  Coordinates work activities with other offices to improve services to customers.

Human Resource Responsibilities – Identifies internal staffing needs and conducts interviews, makes hiring and termination recommendations.  Evaluates and recommends personnel actions.  Oversees coaching and on-the-job training of new employees or arranges for training of personnel.

With Resident Customers – Uses good judgment in resolving customer complaints.  Responsible for accurate determination of eligibility and award of Workforce Solution financial aid.

With Employment Services Division –Answers questions from Employer Services staff, supervisors and managers.  Communicates with Employer Services management and staff to coordinate a response to employers’ workforce needs.  Fosters a productive working relationship with Employer Services Division management through flexibility, adaptability, and congeniality to find solutions for employers.  Represents The Workforce Solutions in the community at meetings, conferences, and seminars or on boards, panels and committees.

 Data and Monetary Responsibilities and Safekeeping – Ensures timely and accurate data entry.  Maintains and assures confidentiality of all customer files.   Responsible for safekeeping of all cash substitutes.

Qualifications: Bachelor’s degree and a minimum of 2 yrs exp in the work place preferred OR substitute 2 yrs of management exp for each year of college OR five years of experience at the Workforce Solutions – at least some of that in a supervisory role.    Knowledge of labor market, ability to identify and solve problems and analyze reports.  Proficient in Microsoft Office.  Ability to communicate orally and in writing at a professional level.  Public speaking experience.  Able to effectively present information to the public. Flexible & creative in the use of resources to meet changing customer demands.  Self-motivated, self-directed and results oriented

Compensation:   Based on background and experience

Job Title: Employment Counselor
Job Posting Date:May 20, 2019

Closing Date: Until Filled

Hours:  Full-time

Description: Helps residents get a job, keep a job or get a better job. She/he provides professional advice to customers who want job search guidance, career advice or placement. Helps customers access other services he/she may want or need.

Qualifications: Bachelor’s degree OR 6 month’s exp human resources for each 15 hrs. of college credit up to 2 yrs. OR 4 yrs. exp at Workforce Solution. Knowledge of the workplace, customer service, proficient in Microsoft Windows and Office, works well in teams, excellent communication skills. Bilingual (Spanish) preferred.

Compensation: $18.00 per hour

Location: Humble Career Office

Job Posting Date: May 23, 2018

Job Title: Greeter (Bilingual preferred)
Hours: Full-time

Description: The Greeter is usually the first, and sometimes the only, contact a customer has with Workforce Solutions. The Greeter is the face of Workforce Solutions too many customers. She/He welcomes people as they enter the office. She/He listens to understand what each individual wants from us. The Greeter has the first responsibility to get every customer to the resource or staff member who can help that person.

Qualifications: H.S. or GED & 2 yrs. College preferred OR H.S. or GED & 2 yrs. customer service. Has intermediate to advanced computer skills and able to provide instruction or guidance in computer operations & can provide technical assistance in software programs. Bilingual preferred

Compensation: $17.75 per hour

Location: Humble Career Office

Job Posting Date: May 23, 2019

Closing Date: Until Filled

Job Title: Switchboard Operator (Bilingual preferred)

Hours: Temporary

Description: Answers phones and greets customers. Responds to customer inquiries to the appropriate staff person. Handles customer issues without staff assistance except when necessary. Understands entire office operation sufficiently to direct customers appropriately. Provides information to customers regarding services available through the career office. Reviews daily scheduled activities at the career office in order to answer questions from customers. Recognizes problems in daily office operations and brings customer service issues to the attention of office management.

Qualifications: H.S. diploma or GED & 2 yrs of college coursework preferred; or H.S. or GED & 2 yrs of customer service. Able to listen to customers, analyze expressed needs & use good judgment in suggesting how and who at Workforce Solutions can help. Uses tact, diplomacy, and persistence in providing suggestions to customers. Is friendly, courteous and presents him/herself as a professional. Is able to deal patiently with problems, complaints and remain courteous when dealing with difficult and angry customers. Organized & able to multi-task. Flexible, adaptable & self-directed. Excellent communication skills. Proficient in Microsoft Office. Bilingual preferred.

Compensation: $17.75 per hour

Location: Katy Career Office

Job Posting Date: May 20, 2019

Closing Date: Until Filled

Job Title: Supervisor

Hours: Full-time

Description: Works as a partner with the manager to oversee office staff and to make sure that the office’s activities align with Workforce Solutions mission.  Leads, coaches, mentors and monitors staff to ensure they are properly trained in Workforce Solutions policies and procedures and carry out assigned work.  Responsible for meeting office performance goals. Creates an office environment in which staff are focused on individualized and quality customer service.

Qualifications: Bachelor’s Degree preferred and a minimum of 2 years of experience in the work place, or 4 years of management experience, or 2 years of experience at Workforce Solutions with good performance reviews and a recommendation from his/her current supervisor. Ability to perform under pressure&meet deadlines.  Strong organizational and time management skills with ability to manage multiple projects.  Self-starter with ability to collaboratively workwell in teams as well as independently with minimal supervision.Self-motivated and self-directed. Strong problem solving skill.Excellent verbal, written and interpersonal skills.  Results-oriented.

 Compensation:  Based on background and experience

 

Location:   Waller Career Office

Job Posting Date: May 20, 2019

Closing Date:   Until Filled

Job Title:    Greeter

Hours: Full-time

Description:  The Greeter is usually the first, and sometimes the only, contact a customer has with Workforce Solutions.  The Greeter is the face of Workforce Solutions to many customers.  She/He welcomes people as they enter the office.  She/He listens to understand what each individual wants from us.  The Greeter has the first responsibility to get every customer to the resource or staff member who can help  that person.

Qualifications: H.S. or GED & 2 yrs. college OR H.S. or GED & 2 yrs. customer service.  Has intermediate to advanced computer skills and able to provide instruction or guidance in computer operations & can provide technical assistance in software programs.

Hourly Salary: $17.75 per hour

Location:   Liberty Career Office

Job Posting Date: May 20, 2019

Closing Date:   Until Filled

Job Title:    Greeter

Hours: Full-time

Description:  The Greeter is usually the first, and sometimes the only, contact a customer has with Workforce Solutions.  The Greeter is the face of Workforce Solutions to many customers.  She/He welcomes people as they enter the office.  She/He listens to understand what each individual wants from us.  The Greeter has the first responsibility to get every customer to the resource or staff member who can help  that person.

Qualifications: H.S. or GED & 2 yrs. college OR H.S. or GED & 2 yrs. customer service.  Has intermediate to advanced computer skills and able to provide instruction or guidance in computer operations & can provide technical assistance in software programs.

Hourly Salary: $17.75 per hour

Location: Willowbrook Career Office

Job Posting Date: May 20, 2019

Closing Date:  Until Filled

Job Title:   Resource Specialist

Hours:  Full-time

Description: Helps customers to access basic self-help services through effective use of the resource library.  Is thoroughly familiar with electronic, print and other resources in order to make helpful suggestions depending on the customer’s individual needs and desires.   Suggests when customers may benefit from individual help from career office staff or other job seeking resources.  Understands entire office operations sufficiently to direct customers appropriately.

Qualifications:   H.S. or GED & 2 yrs. college OR H.S. or GED & 2 yrs. customer service.  Has intermediate to advanced computer skills and able to provide instruction or guidance in computer operations & can provide technical assistance in software programs.

Hourly Salary:  Based on background and experience

Location: Willowbrook Career Office

Job Posting Date:May 20, 2019

Closing Date:  Until Filled

Job Title: Supervisor – Regional Team

Hours:  Full-time

Description: The Regional Team Supervisor coordinates the schedules and assignments for the Regional Facilitator Team.  Leads, coaches, mentors and monitors staff from the Regional Facilitator and Navigator teams as assigned by the Manager of Workforce Services.  Supervises regional teams to ensure they are completing assignments and meeting the quality standards for Workforce Solutions.  The supervisor provides professional advice to organizations and internal customers requesting seminars and presentations proving job search guidance and career advice.  The supervisor may negotiate schedules and topics to meet the needs of the organization and available resources talking to another Workforce Solutions staff member or using staff assisted resources available through a career office that will help the customer get a job, keep a job or get a better job.

Primary Duties

  • Coordinate schedules and facilitators assigned to locations in public and private organizations in the 13 counties serviced by Workforce Solutions
  • Supervise staff and complete reviews as directed by the Manager of Workforce Services
  • Compile weekly schedules for job search seminars, meetings, and blog posts

Submit monthly calendars for website

  • Develop customized presentations under the direction of the Manager
  • Review and consistently follow Job Search Seminar Issuance 09-07
  • Use customer evaluations to make recommendations to alter and improve presentations
  • Summarize evaluation comments and utilize original evaluations for facilitator coaching and development
  • Maintain inventory for job search curriculum and seminar materials
  • Prepare and submit quarterly report; ensure office calendar is up-to-date
  • Monitor data collection and reporting of outplacement presentations for area employers
  • Coordinate special project assignments

The Supervisor works primarily with outside organizations requesting seminars and presentations conducted outside of the career office, which include:  apartment complexes, businesses, including:  churches, networking groups, schools, and other public/private and government organizations.  The Supervisor may also work with board staff and staff in a career office.

 

Qualifications:  Bachelor degree preferred and/or 5 years of experience in training and public speaking; or 2 years with Workforce Solutions and 1 supervisor’s letter of recommendation. Proven supervisory skills; knowledge of all services offered through Workforce Solutions; able to conduct labor market research on individual employers and industries and demand occupations; able to listen to customers, analyze expressed needs and use good judgement in suggesting solutions.  Administrative skills needed to compile quarterly reports and maintain tracking database.  Must be flexible, adaptable, and available to work some nights and weekends.

Hourly Salary: Based on background and experience

Submit Your Resume

To apply for a position with Interfaith, interested applicants may email a cover letter (specifying desired position and location) and resume to:

Email to: recruiting@woodlandsinterfaith.org

To be eligible to apply for a posted position, you must meet the minimum hiring specifications for the position, be capable of performing the essential functions of the job, be an employee in good standing in terms of your overall work record, and generally have been in your current position for a minimum of six months.

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