Mission

Building a more loving and caring community through service.

Values Statement

We, people of faith, called by our traditions to compassion have created an organization where we gather in mutual respect, dialogue and cooperative action to provide a connection between communities of faith and the community at large.

Our unique human services agency has over 350 employees currently providing business, employee assistance, child care, job search assistance, and community support to people in 13 locations throughout Houston and the surrounding counties. We pride ourselves in our work culture and team-building philosophy.

Interfaith Culture

Interfaith of the Woodlands is dedicated to making a difference in our community. To assist us in achieving our mission, we have created a work culture for our employees that embraces diversity and inclusiveness, upholds quality and accountability, is collaborative, innovative, caring and fun! We offer competitive benefits and pride ourselves in our team-building philosophy.

Location:                    Interfaith Central Office
Job Posting Date:    September 1, 2022
Closing Date:            Until Filled
Job Title:                    Volunteer Coordinator
Hours:                         Full-Time

Description:  Recruit, train and place volunteers for Interfaith of The Woodlands community programs and special events.  Retain a volunteer base to ensure Interfaith can meet community needs by delivering successful execution of programs and services.

Primary Duties

  • Recruit individual and group community volunteers as needed for volunteer opportunities
  • Responsible for communicating opportunities for Interfaith’s Programs
  • Coordinate and lead monthly Volunteer Orientations
  • Process and maintain all individual and group volunteer applications including criminal history/reference checks then forward approved volunteers to interested program staff
  • Provide support to Programs and Services staff for volunteer needs as needed
  • Maintain tracking procedures for Client Track database for all volunteer opportunities and programs
  • Identify and coordinate “volunteer match” opportunities with individuals, corporations, and member congregations
  • Coordinate annual Interfaith Volunteer Appreciation activities
  • Coordinate community volunteers for The Woodlands Marathon, Insperity Invitational Golf Tournament, Ironman Texas
  • Coordinate Interfaith All Star Volunteer Program
  • Provide community presentations for volunteer recruitment
  • Write acknowledgements and Thank You correspondence as needed
  • Assist with Interfaith Disaster Recovery Efforts
  • Other duties as assigned
  • Serve as Interfaith’s contact for external vendors including building security and IT
  • Troubleshoot IT problem requests for Central, ICDC, ICC and HMUS; submit Work Requests to IT contractor
  • Manage set-up and breakdown for meetings and special events.
  • Oversee equipment inventory for all departments
  • Stay abreast of technology changes and trends
  • Be aware and know all emergency procedures
  • Attend all management and Central staff meetings
  • Other duties as assigned

Qualifications: Bachelor’s degree and 2-5 years social service or nonprofit experience preferred.  Must have strong organizational, customer services and interpersonal skills, and computer proficient; ability to manage multiple tasks and work with diverse groups; previous experience with donor/volunteer database software preferred; live within 15 miles of 77381 area preferred.

 Compensation: Based on background and experience

Location:                    Interfaith Central Office
Job Posting Date:    January 13, 2023
Closing Date:            Until Filled
Job Title:                  Program Coordinator – Senior Services
Hours:                         Full-Time

Description: Coordinate Senior Activities at Senior Living Complexes; coordinate Senior Day Trips, Worship Services and Birthday program as part of Interfaith Senior Wellness Programs.  Coordinate SEW Seniors Eating Well program as part of Interfaith Senior Care Programs, oversee activities and grocery delivery at Windvale Pines.

Primary Duties

  • Facilitate social and recreation activities for senior adults at Senior Living Complexes (Holiday events, birthday celebrations, games & recreation, lunch & learn workshops, bingo)
  • Collaborate with SCCC Activities Program Coordinator to plan and shop for supplies needed for The South County Community Center and Senior Activities/Events
  • Coordinate Senior Day Trips throughout the year
  • Oversee birthday card and birthday party program
  • Coordinate Worship Services in collaboration with member congregations
  • Coordinate SEW Seniors Eating Well program
  • Facilitate monthly activities at Windvale Pines apartment complex
  • Assist with Meals on Wheels congregate meals registration and distribution
  • Assist with SOS Serving our Seniors and SON Serving our Neighbors programs
  • Support the Senior Transportation Coordinator to coordinate and assign transportation requests with volunteer drivers and locall transportation services
  • Assist in Holiday GIVING Program for senior adults
  • Provide comprehensive needs assessments, including home evaluation and assessing activities of daily living to maximize client ability to continue living independently as needed. Develop individual client plans for services provided by Interfaith
  • Maintain accurate client records in Client Track database
  • Provide information and referral for senior adults and caregivers
  • Provide special events support to all Senior Services programs
  • Work with Volunteer Coordinator to provide and coordinate volunteer opportunities for SS programs, including data entry of all volunteer hours
  • Support I&R coverage as needed
  • Assist in Interfaith Disaster Recovery efforts
  • Other duties as assigned

Qualifications: Bachelor’s degree and 2-5 years social services/nonprofit experience, strong organizational skills, customer service and interpersonal skills; computer proficient; ability to manage multiple tasks; experience working with senior adult populations; must be insured driver to use company vehicle; live within 15 miles of 77381 are preferred.

Compensation: Based on background and experience

Location:                    Interfaith Central Office
Job Posting Date:    January 13, 2023
Closing Date:            Until Filled
Job Title:                    Receptionist (Bilingual)
Hours:                         Full-Time

Description: Assist with daily office functions including reception, customer service, and information and referral services for Interfaith Central Office.  The receptionist plays a vital role for the organization, ensuring a welcoming place as the point of entry for all visitors to Interfaith.

Responsibilities:

  • Greet and assist customers to ensure excellent customer service
  • Maintain and provide current information and resources to community
  • Direct incoming phone calls and visitors to proper person/department
  • Assist with Medical Equipment Program
  • Maintain supplies in designated storage closets for easy access
  • Schedule Family Service appointments for special programs
  • Intake of in kind contributions and issue donation receipts
  • Process incoming deposits and donations with daily mail
  • Track and report phone calls, visitors and community service volunteers monthly
  • Maintain postage meter/outgoing mail and distribute incoming mail
  • Assist other departments with administrative work
  • Assist with Interfaith Disaster Recovery Efforts
  • Other duties as assigned.

Qualifications:

  • Bilingual – must be proficient to speak and write Spanish
  • Associate degree and 2 years relevant experience
  • Friendly and welcoming presence
  • Possess a helpful, flexible attitude
  • Ability to maintain confidentiality and use discretion
  • Strong organizational, customer service and interpersonal skills
  • Computer proficient, including Microsoft Office programs
  • Solid multi-tasking ability
  • Ability to lift and move 25 pounds
  • Must reside within 15 miles of 77381 zip code area

 Compensation: Based on background and experience

Location:                                Interfaith Child Development Center
Job Posting Date:               January 7, 2022
Job Title:                               Nurse
Hours:                                    Part-Time 

Description:
To administer medication when needed, assess illnesses, maintain clinic and children medical files, and communicate with parents concerning their child’s health issues.  Provide administrative support for interfaith teachers, Front Office Staff, and the Director.

  • Provides assessment of sick and/or injured children and staff members
  • Administers medication to children as needed
  • Create and maintain files for students in compliance with state licensing regarding medication and health, keeps Procare up to date including all immunization and allergy records
  • Aware of attendance and sickness of students
  • Create and distribute health checks and files accordingly as per State regulations
  • Writes monthly article for Newsletter
  • Attend staff meetings, office meetings, and school wide events
  • Assist with car lines and helps with front office as needed
  • Answers emails and replies within 24 hours
  • Available to close the school 1 day a week if needed
  • Keeps track of all hearing and vision and coordinates visits with the Director or Assistant Director
  • Checks on fire, evacuation and weather drills
  • Provides training to new hires on emergency procedure and health and safety
  • Other duties as assigned by the Director

Qualifications:
Nursing experience required, pediatric nursing preferred.  Intermediate to advanced computer skills.

 

Compensation:                      Based on background and experience

Location:                                 Interfaith Child Development Center
Job Posting Date:                August 20, 2021
Job Title:                                 Substitute Teachers
Hours:                                     Mornings Positions & Afternoons 2:30 –
6:00 available

Description:                         

  • Provide childcare for various age groups (18 months to PreKindergarten)
  • Excellent child/staff ratios
  • Organized curriculum
  • Pleasant surroundings

Qualifications:
Prior childcare experience helpful, minimum age 18, high school graduate, excellent interpersonal skills. Requires a flexible individual who enjoys working with children.

Compensation:                      Based on background and experience

Location:                                Interfaith Child Development Center
Job Posting Date:               September 16, 2022
Job Title:                               Assistant Teacher
Hours:                                    Part-time & Full-Time Shifts (Year Round Schedule)

Description:

The Assistant Teacher is responsible for supervising and caring for preschoolers and assisting with planning and implementing the daily program under the direction of the Lead Teacher.  The Assistant Teacher will supervise the class when left in their charge, communicate with parents, attend all staff meetings and other school events, and complete other duties as assigned by the Director.

  • Attend to and supervise children at all times
  • Assist with planning and implementing daily activities that follow the curriculum under the direction of the Lead Teacher
  • Prepare the learning environment by setting up centers and preparing needed materials and supplies
  • Be Familiarized with emergency and evacuation routes and procedures
  • Assume and equal share of the housekeeping responsibilities
  • Assist with major school cleaning; sanitize and wash toys, organize closets, etc.
  • Assume lead responsibilities in the Lead Teacher’s absence by following lesson plans and daily class schedule under the supervisor of the Director
  • Keep open communication with all members of the team at all times via email or verbal
  • Maintain 30 hours of professional development
  • Have working knowledge of ICDC’s Operation Policies and Procedures; specifically emergencies procedures and policies for disciplinary actions
  • Attend Parent’s Club meeting and events and School Sponsored events
  • Attend staff meetings and In-Service days
  • Have working knowledge of State of Texas Licensing Minimum Standards
  • Treat each child, family and staff member with dignity and respect
  • Support the philosophy and mission of ICDC and Interfaith of The Woodlands at all times
  • Perform other duties as assigned by the Director and classroom Lead Teacher

Qualifications:  Must be 18 years or age or older.  Must enjoy working with children.  Must have high school diploma or equivalent.  Preschool teaching experience preferred.  Must be able to speak, read, and write in English.  With no experience, must obtain 24 hours of professional development within first month of employment.

Compensation:  Based on background and experience

Location:                                Interfaith Community Clinic
Job Posting Date:               November 23, 2022
Job Title:                               Dental Assistant 
Hours:                                    Part-time

Description:

Assist Dentist with patient care.

Primary Duties

  • Seat patients in dental exam rooms
  • Review patient medical history, take vitals
  • Chair side assisting
  • Processing radiographs
  • Sterilizing instruments
  • Stocking supplies in treatment rooms
  • Completing patient charts
  • Patient follow-ups via phone/in-person
  • Listing supplies that are getting low
  • Writing necessary prescriptions for Dentist approval
  • Other duties as assigned

Qualifications: H.S. graduate; 1-2 years – Chairside assisting experience required. Must be dependable and flexible with the ability to multi-task.  Requires extensive reading, standing, walking, sitting and stooping.  May require some evenings and overtime.

Compensation:  Based on background and experience

Location:                                 Conroe Career Office
Job Posting Date:                 October 7, 2022

Job Title:                                 Data Analyst
Hours:                                      Full-Time

 

Description:

The Data Analyst will report to the Financial Aid Support Center Manager and work with the management team to design and maintain effective reporting a, analyses and presentation of performance data.  The successful candidate will be able to listen to business needs and create systems to identify and track business trends across multiple systems and put them all together.  The Data Analyst will provide regular performance and production information in detailed format for internal review and analysis and in dashboard form for stakeholder review and overview.

Responsibilities

  • Acquires and presents data from all collected data sources
  • Designs and schedules reports in Chronicall, Crystal Reports and additional proprietary software
  • Develops and implements data analyses, data collection systems and other strategies that optimize statistical efficiency and quality
  • Works with management team and board staff to develop and implement automated quality control plans
  • Monitors performance and quality control plans to identify areas for improvement and reports exceptions
  • Develops measurement plans and dashboards, monitors metrics
  • Collaborates with management team on ad-hoc analysis to uncover root cause of trends to help predict future resource needs
  • Responds to management requests to extract data, design and produce reports

Required Skills

  • Expertise with SQL queries and Crystal Reports Designer
  • Proven work experience as a data analyst
  • Strong analytical skills with the ability to collect, organize, analyze and disseminate significant amounts of information with attention to detail and accuracy
  • Knowledge of statistics and experience using statistical packages for analyzing datasets
  • Experience with the following preferred: Excel, Crystal Reports, Crystal Dashboard, MSSAQL, SSRS, Chronicall, DocuWare and Relational Database Management Systems
  • Professional certification: “MCSA: SQL” would be a plus
  • Excellent written, verbal skills and math skills

Qualifications:

BS in Mathematics, Computer Science, Information Management or Statistics.  Equivalent experience in addition to relevant certifications may be used in lieu of degree.

Compensation: Based on background and experience

Location:                                 Humble Career Office
Job Posting Date:                 December 21, 2022

Job Title:                                 Career Advisor
Hours:                                      Full-Time

 

Description:

Helps residents get a job, keep a job or get a better job.  She/he provides professional advice to customers who want job search guidance, career advice or placement.  They will work to evaluate a customer’s background, training, and education to help develop realistic career goals.

Responsibilities

  • Manages customers in their career exploration
  • Collaborate to establish short and long-term employment and career goals
  • Advocates for the customer and provides other resources and contacts, when Workforce Solutions cannot meet the customer’s needs
  • Leverage external and system resources to achieve the most effective outcomes
  • Provide ongoing communication to ensure customer’s needs are met and maintain contact with the individual to coach and support, recognize benchmarks, and achieve goals
  • Helps customer’s access other services and resources they may want or need, including Workforce Solutions’ financial aid
  • Provide professional employment-related counseling and advice about local labor market information, career exploration tools, resources, and job search
  • Facilitate career events, presentations, and workshops associated with resume writing, interviewing skills, networking, and industry research

Qualifications:

Bachelor’s Degree OR 6 months experience and transferrable skills may be substituted for each 15 hours of college credit up to two years OR four years of experience working at Workforce Solutions ad a recommendation from current supervisor.  Ability to listen to customers, analyze expressed need, suggest solutions, and an action plan.  Provides exceptional customer service by understanding what the customer want and suggesting viable options.  Strong interpersonal communication skills.  Proficient in Microsoft Windows and Office Suites.  Works well in teams. Able to read, understand, and apply policies and procedures.  Able to effectively prioritize tasks, manage time, and stay organized.

Compensation: Based on background and experience

Location:                                 Missouri City Career Office
Job Posting Date:                 October 7, 2022

Job Title:                                 Career Advisor
Hours:                                      Full-Time

 

Description:

Helps residents get a job, keep a job or get a better job.  She/he provides professional advice to customers who want job search guidance, career advice or placement.  They will work to evaluate a customer’s background, training, and education to help develop realistic career goals.

Responsibilities

  • Manages customers in their career exploration
  • Collaborate to establish short and long-term employment and career goals
  • Advocates for the customer and provides other resources and contacts, when Workforce Solutions cannot meet the customer’s needs
  • Leverage external and system resources to achieve the most effective outcomes
  • Provide ongoing communication to ensure customer’s needs are met and maintain contact with the individual to coach and support, recognize benchmarks, and achieve goals
  • Helps customer’s access other services and resources they may want or need, including Workforce Solutions’ financial aid
  • Provide professional employment-related counseling and advice about local labor market information, career exploration tools, resources, and job search
  • Facilitate career events, presentations, and workshops associated with resume writing, interviewing skills, networking, and industry research

Qualifications:

Bachelor’s Degree OR 6 months experience and transferrable skills may be substituted for each 15 hours of college credit up to two years OR four years of experience working at Workforce Solutions ad a recommendation from current supervisor.  Ability to listen to customers, analyze expressed need, suggest solutions, and an action plan.  Provides exceptional customer service by understanding what the customer want and suggesting viable options.  Strong interpersonal communication skills.  Proficient in Microsoft Windows and Office Suites.  Works well in teams. Able to read, understand, and apply policies and procedures.  Able to effectively prioritize tasks, manage time, and stay organized.

Compensation: Based on background and experience

Location:                                 Cypress Career Office
Job Posting Date:                 December 16, 2022

Job Title:                                 Career Advisor
Hours:                                      Full-Time

 

Description:

Helps residents get a job, keep a job or get a better job.  She/he provides professional advice to customers who want job search guidance, career advice or placement.  They will work to evaluate a customer’s background, training, and education to help develop realistic career goals.

  • Manages customers in their career exploration
  • Collaborate to establish short and long-term employment and career goals
  • Advocates for the customer and provides other resources and contacts, when Workforce Solutions cannot meet the customer’s needs
  • Leverage external and system resources to achieve the most effective outcomes
  • Provide ongoing communication to ensure customer’s needs are met and maintain contact with the individual to coach and support, recognize benchmarks, and achieve goals
  • Helps customer’s access other services and resources they may want or need, including Workforce Solutions’ financial aid
  • Provide professional employment-related counseling and advice about local labor market information, career exploration tools, resources, and job search
  • Facilitate career events, presentations, and workshops associated with resume writing, interviewing skills, networking, and industry research

Qualifications:

Bachelor’s Degree OR 6 months experience and transferrable skills may be substituted for each 15 hours of college credit up to two years OR four years of experience working at Workforce Solutions ad a recommendation from current supervisor.  Ability to listen to customers, analyze expressed need, suggest solutions, and an action plan.  Provides exceptional customer service by understanding what the customer want and suggesting viable options.  Strong interpersonal communication skills.  Proficient in Microsoft Windows and Office Suites.  Works well in teams. Able to read, understand, and apply policies and procedures.  Able to effectively prioritize tasks, manage time, and stay organized.

Compensation: Based on background and experience

Location:                                 Cypress Career Office
Job Posting Date:                 December 16, 2022

Job Title:                                Work Based Learning-Career Advisor
Hours:                                      Full-Time

 

Description:

The WBL-Career Advisor recruits and provides services to young adults.  He/She has direct or indirect relationships with the office manager, other office supervisors, and line staff who report to other supervisors.  The Career Advisor also works cooperatively with any Recruiters, Business Consultants or Employer Service Regional Managers located in the office as well as staff from the Texas Veteran’s Commission and other organizations offering staff service through the career office.

Responsibilities:

  • Responsible for recruiting prospective young adults to enroll in Workforce Solutions services
  • Managing case files of young adults enrolled in work based learning  services
  • Communicate feedback to career offices staff regarding young adult performance
  • Supports a positive work environment
  • Responsible for work based learning service delivery
  • Actively participates in networking opportunities with outside sources to increase young adult recruitment efforts
  • May serve on workgroups and manage special projects and assignments
  • Monitor and review work based learning services
  • Develop positions and work sites for work based learning positions
  • Coordinates intake events, career days, recruitment events, and job fairs for opportunities to identify young adults
  • Conduct young adult work based learning job matching
  • Develop monitoring schedule
  • Facilitate on site supervisor training and young adult soft skills training
  • Monitor young adults enrolled in work based learning
  • Supervise weekly collection of young adult time sheets
  • Monitor young adult time and attendance data entry
  • Produce weekly and monthly reports

Qualifications:

  • Bachelor’s degree preferred
  • 6 months experience as a Human Resources Recruiter, or other Human Resources professional may be substituted for each 15 hours of college credit up to two years, or
  • 1 year of experience at Workforce Solutions with good performance reviews and a recommendation from his/her current supervisor
  • Knowledge and understanding of the labor market and jobs
  • Able to generate, interpret and analyze reports
  • Ability to work well in teams and independently; Able to work with resident customers and other staff
  • Ability to communicate orally and in writing at a professional level
  • Proficient in Microsoft Windows and Office; familiar with and able to use computers; able to learn new software
  • Self-motivated and self-directed
  • Results-oriented

Compensation: Based on background and experience

Location:                                 Katy Career Office
Job Posting Date:                 January 13, 2023

Job Title:                                 Supervisor
Hours:                                      Full-Time

 

Description: Works as a partner with the manager to oversee office staff and to make sure that the office’s activities align with Workforce Solutions mission.  Leads, coaches, mentors and monitors staff to ensure they are properly trained in Workforce Solutions policies and procedures and carry out assigned work.  Responsible for meeting office performance goals. Creates an office environment in which staff are focused on individualized and quality customer service.

Qualifications: Bachelor’s Degree preferred and a minimum of 2 years of experience in the work place, or 4 years of management experience, or 2 years of experience at Workforce Solutions with good performance reviews and a recommendation from his/her current supervisor.  Ability to perform under pressure & meet deadlines.  Strong organizational and time management skills with ability to manage multiple projects.  Self-starter with ability to collaboratively work well in teams as well as independently with minimal supervision. Self-motivated and self-directed.  Strong problem solving skill. Excellent verbal, written and interpersonal skills.  Results-oriented.

Compensation: Based on background and experience

Location:                                 Willowbrook Career Office
Job Posting Date:                 October 7, 2022

Job Title:                                 Career Advisor
Hours:                                      Full-Time

 

Description:

Helps residents get a job, keep a job or get a better job.  She/he provides professional advice to customers who want job search guidance, career advice or placement.  They will work to evaluate a customer’s background, training, and education to help develop realistic career goals.

Responsibilities

  • Manages customers in their career exploration
  • Collaborate to establish short and long-term employment and career goals
  • Advocates for the customer and provides other resources and contacts, when Workforce Solutions cannot meet the customer’s needs
  • Leverage external and system resources to achieve the most effective outcomes
  • Provide ongoing communication to ensure customer’s needs are met and maintain contact with the individual to coach and support, recognize benchmarks, and achieve goals
  • Helps customer’s access other services and resources they may want or need, including Workforce Solutions’ financial aid
  • Provide professional employment-related counseling and advice about local labor market information, career exploration tools, resources, and job search
  • Facilitate career events, presentations, and workshops associated with resume writing, interviewing skills, networking, and industry research

Qualifications:

Bachelor’s Degree OR 6 months experience and transferrable skills may be substituted for each 15 hours of college credit up to two years OR four years of experience working at Workforce Solutions ad a recommendation from current supervisor.  Ability to listen to customers, analyze expressed need, suggest solutions, and an action plan.  Provides exceptional customer service by understanding what the customer want and suggesting viable options.  Strong interpersonal communication skills.  Proficient in Microsoft Windows and Office Suites.  Works well in teams. Able to read, understand, and apply policies and procedures.  Able to effectively prioritize tasks, manage time, and stay organized.

Compensation: Based on background and experience

Location:                                 Willowbrook Career Office
Job Posting Date:                 November 18, 2022

Job Title:                                 Office Services Coordinator
Hours:                                      Full-Time

 

Description:

Serves as the liaison between the Interfaith Central office and the Workforce Solutions offices operated by Interfaith.  Provides high quality and timely support to the work of the organization.  Is responsible for ensuring office staff are knowledgeable of current issuances and policies and ensures offices are in compliance with internal operational requirements.

  • Coordinates with Interfaith Finance & Human Resources departments to ensure compliance with internal operational requirements such as time and attendance tracking and human resources procedures
  • Responsible for resolving complaints
  • Serves as Contract Equal Opportunity Officer responsible for enforcing adherence to Workforce Solutions Equal Opportunity Standards and Guidelines
  • Serves as contractor Local Information Security Officer; responsible for enforcing adherence to Workforce Solutions & Guidelines – Information Security
  • Coordinates LISO orientations and personal changes with Human Resources
  • Follows up with office management to ensure directives are implemented in a timely manner
  • Follows up with office staff to ensure they are knowledgeable of current issuances and policy changes
  • Maintains master list of all required actions and corresponding timelines
  • Coordinates in assigned area of responsibility
  • Represents Interfaith at meetings, committees, work groups and/or other related events
  • Ensures resource room materials are high-quality and up-to-date
  • Services on Workforce Solutions Communications Team and disseminates information
  • Maintains inventory of Print of Demand materials and TABE assessment orders for offices
  • Processes monthly performance reports and reports as needed by President & CEO
  • Serves as training liaison for the offices, coordinates ongoing trainings ad processes invoices
  • Reviews staff mileage for accuracy and approves for payroll
  • Perform other duties as assigned

QualificationsBachelor’s degree or equivalent experience.  Flexibility to adjust to dynamic work environment.  Experience with workforce services organizational administrative systems preferred.  Demonstrates teamwork and effective communication.  Presents self professionally and positively represents the agency.  Proficiency in Microsoft Office and ability to create and maintain reports.

Compensation: Based on background and experience

Location:                                 Humble Career Office
Job Posting Date:                 January 6, 2023

Job Title:                                 Service Coordinator
Hours:                                      Full-Time

 

Description:

The Service Coordinator is the link between the visitor and service by fulfilling the requested need or connecting the visitor with other staff who will be able to further provide service.

Responsibilities

  • Welcomes customers to Workforce Solutions; determines the best way to serve them based on their needs
  • Delivers prompt service in a timely, friendly, and consistent manner
  • Serves as an advocate for the customer in accessing the needed service
  • Exhibits knowledge when providing information about service, jobs, labor market information, office resources, community resources and use of resources, material and equipment
  • Shares current local labor market information
  • Critiques resumes and provides suggestions to individuals
  • Assist customers in completing applications for service
  • Supports customers in setting up meetings with other Workforce Solutions staff
  • Effectively help customers use equipment such as fax, copier, scanner, and computer
  • Assist with setting up email accounts and passwords for use in sending resumes, using WorkinTexas, My TX Careers, other search engines, applying online for jobs
  • Assist customers patiently with problems, complaints – remain courteous when dealing with difficult and angry customers
  • Ability to multitask and effectively handles situations where multiple customers want attention at the same time
  • Makes referrals to jobs and community resources

Qualifications:

H.S. or GED & 2 yrs. College preferred OR H.S. or GED & 2 yrs. customer service.  Has intermediate to advanced computer skills and able to provide instruction or guidance in computer operations & can provide technical assistance in software programs.

Compensation: Based on background and experience.

Location:                                 Cypress Career Office
Job Posting Date:                 January 13, 2023

Job Title:                                 Service Coordinator
Hours:                                      Full-Time

 

Description: The Service Coordinator is the link between the visitor and service by fulfilling the requested need or connecting the visitor with other staff who will be able to further provide service.

Responsibilities:

  • Welcomes customers to Workforce Solutions; determines the best way to serve them based on their needs
  • Delivers prompt service in a timely, friendly, and consistent manner
  • Serves as an advocate for the customer in accessing the needed service
  • Exhibits knowledge when providing information about service, jobs, labor market information, office resources, community resources and use of resources, material and equipment
  • Shares current local labor market information
  • Critiques resumes and provides suggestions to individuals
  • Assist customers in completing applications for service
  • Supports customers in setting up meetings with other Workforce Solutions staff
  • Effectively help customers use equipment such as fax, copier, scanner, and computer
  • Assist with setting up email accounts and passwords for use in sending resumes, using WorkinTexas, My TX Careers, other search engines, applying online for jobs
  • Assist customers patiently with problems, complaints – remain courteous when dealing with difficult and angry customers
  • Ability to multitask and effectively handles situations where multiple customers want attention at the same time
  • Makes referrals to jobs and community resources

QualificationsH.S. or GED & 2 yrs. College preferred OR H.S. or GED & 2 yrs. customer service.  Has intermediate to advanced computer skills and able to provide instruction or guidance in computer operations & can provide technical assistance in software programs.

Compensation: Based on background and experience.

Location:                                 Bay City Career Office
Job Posting Date:                 September 16, 2022

Job Title:                                 Office Manager
Hours:                                      Full-Time

 

Description:

The Manager provides the strategic leadership necessary to drive successful business operations.  Under direction of senior management, with latitude for initiative and judgment, performs administrative work encompassing a multitude of assignments having critical impact on the direction and operations of the career office.

Management Responsibilities – Clearly communicates expectations and priorities to office staff.  Delegates and reviews status of on-going work to assure expectations are being met.  Communicates throughout every level of Workforce Solutions system – Resident Service Division and Employment Services Division office staff, administrative staff, Board staff, and other managers.  Directly supervises and evaluates the performance of office staff.  Ensure daily activities and tasks are aligned with the annual and long-term goals of Workforce Solutions System and assists in setting short-term goals and objectives.  Understands and implements the franchise requirements – Mission, Core values, Standards and Guidelines.  Is creative and flexible in the use of resources to meet the needs of all Workforce Solutions customers.  Serves on work groups and manages special projects and assignments when required.  Ensures that company and contract policies and procedures are followed.  Is responsible for meeting contract performance objectives.  Maintains professional technical knowledge by attending education workshops, training courses, and establishing personal and professional networks.  Attend meetings with the members of management to discuss the status of current and future initiatives, ongoing activities and progress as they relate to Workforce Solutions.  Manages office budget and assures Workforce Solutions facility is safe and that all systems work, and ensures that staff attend appropriate safety training.  Arranges for needed repairs.  Coordinates work activities with other offices to improve services to customers.

Human Resource Responsibilities – Maintains compliance with internal Human Resources policies and procedures, equal opportunity, and non-discrimination provisions.  Identifies internal staffing needs and conducts interviews, makes hiring and termination recommendations.  Evaluates and recommends personnel actions.  Provides effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of human resources, when necessary.  Documents coaching and on-the-job training of new employees or arranges for training of personnel.

With Resident Customers – Ensure staff accurately determines eligibility for and awards Workforce Solutions financial aid equitably and according to priority guidelines.  Staffs the office to make sure customers receive service timely and adequate staff is available.  Is creative and flexible in the use of resources to meet the needs of all Workforce Solutions customers.  Uses good judgment in resolving customer complaints and monitors satisfaction.

With Employment Services Division –Answers questions from Employer Services staff, supervisors and managers.  Communicates with Employer Services management and staff to coordinate a response to employers’ workforce needs.  Fosters a productive working relationship with management through flexibility, adaptability, and congeniality to find solutions for employers.  Represents The Workforce Solutions in the community at meetings, conferences, and seminars or on boards, panels and committees.  Works cooperatively with all parts and divisions of Workforce Solutions.

Data and Monetary Responsibilities and Safekeeping – Ensures offices are clean, presentable, and conducive to a professional environment.  Ensures timely and accurate data entry.  Maintains and assures confidentiality of all customer files and Personal Identifiable Information.  Ensures cash substitutes are safeguarded and equipment is secure.

Qualifications:

Bachelor’s degree and a minimum of 2 yrs exp in the workplace OR substitute 2 yrs of management exp for each year of college OR five years of experience at the Workforce Solutions – at least some of that in a supervisory role.    Knowledge of labor market.  Able to identify and solve problems and analyze reports, and make informed decisions to enhance operations.  Proficient in Microsoft Office.  Ability to communicate orally and in writing at a professional level.  Ability to productively lead diverse teams in person and virtually.  Knowledge of conflict resolution strategies while working in a remote or in person environment.  Public speaking experience.  Able to effectively present information to the public. Flexible & creative in the use of resources to meet changing customer demands.  Self-motivated, self-directed and results oriented.

Compensation: Based on background and experience

Location:                                 Missouri City Career Office
Job Posting Date:                 June 3, 2022

Job Title:                                 Supervisor
Hours:                                      Full-Time

Description:

Works as a partner with the manager to oversee office staff and to make sure that the office’s activities align with Workforce Solutions mission.  Leads, coaches, mentors and monitors staff to ensure they are properly trained in Workforce Solutions policies and procedures and carry out assigned work.  Responsible for meeting office performance goals. Creates an office environment in which staff are focused on individualized and quality customer service.

Qualifications:   Bachelor’s Degree preferred and a minimum of 2 years of experience in the work place, or 4 years of management experience, or 2 years of experience at Workforce Solutions with good performance reviews and a recommendation from his/her current supervisor.  Ability to perform under pressure & meet deadlines.  Strong organizational and time management skills with ability to manage multiple projects.  Self-starter with ability to collaboratively work well in teams as well as independently with minimal supervision. Self-motivated and self-directed.  Strong problem solving skill. Excellent verbal, written and interpersonal skills.  Results-oriented.

Compensation: Based on background and experience

SUBMIT YOUR RESUME

To apply for a position with Interfaith, interested applicants may email a cover letter (specifying desired position and location) and resume to:

Email to: recruiting@woodlandsinterfaith.org

Interfaith of The Woodlands is an equal opportunity employer. Auxiliary aids and services available upon request to individuals with disabilities. (please request reasonable accommodations a minimum of two business days in advance)

Need accommodations? Contact:
For Workforce Solutions applicants – Contact Iraisha Griggs, 346.341.7390 Extension 1109

For Interfaith of The Woodlands applicants – 281-367-1230

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