Our Mission

We, people of faith, called by our traditions to compassion have created an organization where we gather in mutual respect, dialogue and cooperative action to provide a connection between communities of faith and the community at large.

Our unique human services agency has over 350 employees currently providing business, employee assistance, child care, job search assistance, and community support to people in 12 locations throughout Houston and the surrounding counties. We pride ourselves in our work culture and team-building philosophy.

Interfaith Culture

Interfaith of the Woodlands is dedicated to making a difference in our community. To assist us in achieving our mission, we have created a work culture for our employees that embraces diversity and inclusiveness, upholds quality and accountability, is collaborative, innovative, caring and fun! We offer competitive benefits and pride ourselves in our team-building philosophy.

Location:                                   Career Office – Conroe
Job Posting Date:                    March 6, 2020
Job Title:                                   Counselor – Work Based Learning Program PT
Hours:                                        Part-time
Description:

The Counselor recruits and provides services to young adults.  He/She has direct or indirect relationships with the office manager, other office supervisors, and line staff who report to other supervisors.  The counselor also works cooperatively with any Recruiters, Business Consultants or Employer Service Regional Managers located in the office as well as staff from the Texas Veteran’s Commission and other organizations offering staff service through the career office.

Responsibilities:

Responsible for recruiting  prospective young adults to enroll in Workforce Solutions services
Managing case files of young adults enrolled in work based learning services
Communicate feedback to career offices staff regarding young adult performance
Supports a positive work environment
Responsible for work based learning service delivery
Actively participates in networking opportunities with outside sources to increase young adult recruitment efforts
May serve on workgroups and manage special projects and assignments
Monitor and review work based learning services
Develop positions and work sites for work based learning positions
Coordinates intake events, career days, recruitment events, and job fairs for opportunities to identify young adults
Conduct young adult work based learning job matching
Develop monitoring schedule
Facilitate on site supervisor training and young adult soft skills training
Monitor young adults enrolled in work based learning
Supervise weekly collection of young adult time sheets
Monitor young adult time and attendance data entry
Product weekly and monthly reports

Qualifications:

  • Bachelor’s degree preferred
  • 6 months experience as a Human Resources Recruiter, or other Human Resources professional may be substituted for each 15 hours of college credit up to two years, or
  • 1 year of experience at Workforce Solutions with good performance reviews and a recommendation from his/her current supervisor
  • Knowledge and understanding of the labor market and jobs
  • Abe to generate, interpret and analyze reports
  • Ability to work well in teams and independently; Able to work with resident customers and other staff
  • Ability to communicate orally and in writing at a professional level
  • Proficient in Microsoft Windows and Office; familiar with and able to use computers; able to learn new software
  • Self-motivated and self-directed
  • Results-oriented

Compensation: Based on background and experience

Location:                      Customer Support Center at North Loop West
Job Posting Date:       February 7, 2020
Closing Date:               Until Filled
Job Title:                       Financial Aid Customer Support Specialists
Hours:                            Full-time (10:00am-7:00pm shift with rotating Saturdays 8:00am-12:00pm)

Description:
Provides superior service to customers seeking assistance with   training and/or childcare in a fast paced, multi-functional call center environment.  Counsels customers via telephone regarding career planning and educational options, and helps customers obtain financial assistance and services in order to find a job. Assists customers with applications and required documents for financial assistance with childcare needs.  Data entry & communication with internal/external customers (residents, Financial Aid Payment Office, approved schools, Workforce Solutions employees, etc.).  Interactions are high volume via phone and/or other virtual communication methods.

 

Qualifications:
Bachelor’s degree preferred or high school diploma and 5 yrs relevant work experience.  Min. 2 yrs exp in a call center environment.  Superior customer service skills & commitment to timely resolution of customer issues.  Ability to perform under pressure & meet deadlines.  Strong organizational and time management skills with ability to manage multiple projects.  Self-starter with ability to work independently with minimal supervision and collaboratively within a team environment.  Strong problem solving skill. Excellent verbal, written and interpersonal skills.  Bilingual (Spanish) preferred.

 Compensation:
 Based on background and experience

Location:                      Customer Support Center at North Loop West
Job Posting Date:       March 6, 2020
Closing Date:               Until Filled
Job Title:                       Financial Aid Customer Support Specialists
Hours:                            Full-time TEMPORARY

Description:

Provides superior service to customers seeking assistance with training and/or childcare in a fast paced, multi-functional call center environment. Counsels customers via telephone regarding career planning and educational options, and helps customers obtain financial assistance and services in order to find a job. Assists customers with applications and required documents for financial assistance with childcare needs.  Data entry & communication with internal/external customers (residents, Financial Aid Payment Office, approved schools, Workforce Solutions employees, etc.).  Interactions are high volume via phone and/or other virtual communication methods.

Qualifications:
Bachelor’s degree preferred or high school diploma and 5 yrs relevant work experience.  Min. 2 yrs exp in a call center environment.  Superior customer service skills & commitment to timely resolution of customer issues.  Ability to perform under pressure & meet deadlines.  Strong organizational and time management skills with ability to manage multiple projects.  Self-starter with ability to work independently with minimal supervision and collaboratively within a team environment.  Strong problem solving skill. Excellent verbal, written and interpersonal skills.  Bilingual (Spanish) preferred.

 Compensation:
 Based on background and experience

Location:                           Cypress Career Office
Job Posting Date:            February 20, 2020
Closing Date:                    Until Filled
Job Title:                           Supervisor
Hours:                                Full-time

Description:
Works as a partner with the manager to oversee office staff and to make sure that the office’s activities align with Workforce Solutions mission.  Leads, coaches, mentors and monitors staff to ensure they are properly trained in Workforce Solutions policies and procedures and carry out assigned work.  Responsible for meeting office performance goals. Creates an office environment in which staff are focused on individualized and quality customer service.

Qualifications:
Bachelor’s Degree preferred and a minimum of 2 years of experience in the work place, or 4 years of management experience, or 2 years of experience at Workforce Solutions with good performance reviews and a recommendation from his/her current supervisor.  Ability to perform under pressure &meet deadlines.  Strong organizational and time management skills with ability to manage multiple projects.  Self-starter with ability to collaboratively work well in teams as well as independently with minimal supervision. Self-motivated and self-directed.  Strong problem solving skill. Excellent verbal, written and interpersonal skills.  Results-oriented.

Compensation:
Based on background and experience

Location:                           Cypress Career Office
Job Posting Date:            February 7, 2020
Closing Date:                   Until Filled
Job Title:                           Employment Counselor
Hours:                                Full-time
Description:                      Helps residents get a job, keep a job or get a better job.  She/he provides professional advice to customers who want job search guidance, career advice or placement.  Helps customers access other services he/she may want or need.

Qualifications:  
Bachelor’s Degree OR 6 months experience in Human Resources for each 15 hrs. of college credit up to 2 yrs. OR 4 yrs. exp at Workforce Solution.  Knowledge of the workplace, customer service, proficient in Microsoft Windows and Office, works well in teams, excellent communication skills. Bilingual (Spanish) preferred.

Compensation:
Based on background and experience

Location:                           Workforce Solutions Career Office – Cypress
Job Posting Date:            February 7, 2020
Hours:                                Full-time
Closing Date:                    Until Filled
Job Title:                           Personal Service Representative
Hours:                               Full Time

Description:  
Helps residents get a job, keep a job or get a better job.  Guides customers in identifying work and career goals.  Plans, arranges, and manages Workforce Solutions services and other community services to help customers reach their goals; including knowing when to test & how to use tests as an assessment tool and financial planning – using the financial aid application with a detailed plan for income support while attending school. Identifying a job that provides experience leading to a better job to meet the customer’s financial goals. Identifying jobs using the customer’s skills that will meet the customer’s financial requirements.  Maintains close contact with customers to help them through each step toward their goals.  Reports progress and outcomes in appropriate MIS.

Qualifications:                
Bachelor’s Degree & 1 yrs. experience in career consulting or other areas of HR preferred OR 4 yrs. of experience at Workforce Solutions & recommendation from most recent supervisor.  Knowledge of career counseling techniques, the workplace and jobs, including requirements for entry into work as well as knowledge of Workforce Solutions targeted industries and demand occupations, and Workforce Solutions services and delivery process. Proficient in Microsoft Windows and Office.

Compensation:
Based on background and experience

Location:                           Liberty Career Office
Job Posting Date:           March 6, 2020
Closing Date:                   Until Filled
Job Title:                          Resource Specialist – Temporary
Hours:                               Full-time – TEMPORARY

Description:

Helps customers to access basic self-help services through effective use of the resource library.  Is thoroughly familiar with electronic, print and other resources in order to make helpful suggestions depending on the customer’s individual needs and desires.   Suggests when customers may benefit from individual help from career office staff or other job seeking resources.  Understands entire office operations sufficiently to direct customers appropriately.

Qualifications:
H.S. or GED & 2 yrs. College preferred OR H.S. or GED & 2 yrs. customer service.  Has intermediate to advanced computer skills and able to provide instruction or guidance in computer operations & can provide technical assistance in software programs. (Bilingual preferred)

Compensation:
Based on background and experience

Location:                         Workforce Solutions Career Office – Katy
Job Posting Date:          January 22, 2020
Hours:                             Full-time

Description:
Navigators help staff provide quality access to job-search assistance that increases employment opportunities for people with disabilities, people experiencing homelessness, and other assigned groups with recognized barriers. Navigators are responsible for ensuring staff are properly equipped to help these customers get a job, keep a job, or get a better job through Career Office services and/or linkages with other community organizations. Navigators also develop resources and collaborate with employers, either individually or through the Employers Services Division, to facilitate job placements for customers with disabilities and other recognized barriers. Navigators are expected to deliver effective presentations to the Workforce Solutions system and community organizations.

Responsibilities:
Deliver training at assigned locations in public and private organizations throughout the 13 counties serviced by Workforce Solutions
Provide or facilitate trainings to Employer Service and Career Office staff
Utilize professionally printed copies of approved seminar materials
Maintain knowledge of current labor-market trends and employer hiring practices
Develop customized presentations under the direction of the Regional Team Supervisor
Request feedback from participants using approved evaluation forms
Conduct outreach to and develop linkages with community service organizations
Engage in job-development activities with area employers, as appropriate
Attend Regional Team Meetings
Contribute as a blogger on Workforce Solutions’ Blogforce
Coordinate and participate in special project assignments
Cross-train in and act as backup for all team roles

Qualifications:
Bachelor’s degree and/or 5 yrs. experience in training or public speaking preferred. Relevant experience may be substituted for education. Knowledge of the workplace, jobs, and requirements for entry into those jobs. Proven facilitation and problem-solving skills; able to analyze needs and use good judgement in suggesting solutions or next steps. Works well in teams and with diverse groups from all ages and educational backgrounds. Able to communicate at a business level both verbally and in writing. Intermediate to advanced computer skills, including knowledge of Microsoft Outlook, Word and PowerPoint; able to learn new software as needed. Must be flexible, adaptable, and available to work some nights and weekends.

Compensation: Based on background and experience

Job Posting Date:            March 6. 2020
Job Title:                           Supervisor-Regional Team
Hours:                                Full-time

Description:

The Regional Team Supervisor coordinates the schedules and assignments for the Regional Facilitator Team.  Leads, coaches, mentors and monitors staff from the Regional Facilitator and Navigator teams as assigned by the Manager of Workforce Services. Supervises regional teams to ensure they are completing assignments and meeting the quality standards for Workforce Solutions.  The supervisor provides professional advice to organizations and internal customers requesting seminars and presentations proving job search guidance and career advice.  The supervisor may negotiate schedules and topics to meet the needs of the organization and available resources talking to another Workforce Solutions staff member or using staff assisted resources available through a career office that will help the customer get a job, keep a job or get a better job.

The Supervisor works primarily with outside organizations requesting seminars and presentations conducted outside of the career office, which include:  apartment complexes, businesses, including:  churches, networking groups, schools, and other public/private and government organizations.  The Supervisor may also work with board staff and staff in a career office.

Qualifications:
Bachelor degree preferred and/or 5 years of experience in training and public speaking; or 2 years with Workforce Solutions and 1 supervisor’s letter of recommendation. Proven supervisory skills; knowledge of all services offered through Workforce Solutions; able to conduct labor market research on individual employers and industries and demand occupations; able to listen to customers, analyze expressed needs and use good judgement in suggesting solutions.  Administrative skills needed to compile quarterly reports and maintain tracking database.  Must be flexible, adaptable, and available to work some nights and weekend

Compensation: Based on background and experience

Location:                          Missouri City Career Office
Job Posting Date:           February 20, 2020
Closing Date:                   Until Filled
Job Title:                           Supervisor
Hours:                                Full-time

Description:
Works as a partner with the manager to oversee office staff and to make sure that the office’s activities align with Workforce Solutions mission. Leads, coaches, mentors and monitors staff to ensure they are properly trained in Workforce Solutions policies and procedures and carry out assigned work.  Responsible for meeting office performance goals. Creates an office environment in which staff are focused on individualized and quality customer service.

Qualifications:  
Bachelor’s Degree preferred and a minimum of 2 years of experience in the work place, or 4 years of management experience, or 2 years of experience at Workforce Solutions with good performance reviews and a recommendation from his/her current supervisor.  Ability to perform under pressure & meet deadlines.  Strong organizational and time management skills with ability to manage multiple projects.  Self-starter with ability to collaboratively work well in teams as well as independently with minimal supervision. Self-motivated and self-directed.  Strong problem solving skill.Excellent verbal, written and interpersonal skills.  Results-oriented.

Compensation:
Based on background and experience

Location:                          Missouri City Career Office
Job Posting Date:           February 28, 2020
Closing Date:                   Until Filled
Job Title:                           Supervisor
Hours:                                Full-time

Description:
Works as a partner with the manager to oversee office staff and to make sure that the office’s activities align with Workforce Solutions mission. Leads, coaches, mentors and monitors staff to ensure they are properly trained in Workforce Solutions policies and procedures and carry out assigned work.  Responsible for meeting office performance goals. Creates an office environment in which staff are focused on individualized and quality customer service.

Qualifications:  
Bachelor’s Degree preferred and a minimum of 2 years of experience in the work place, or 4 years of management experience, or 2 years of experience at Workforce Solutions with good performance reviews and a recommendation from his/her current supervisor.  Ability to perform under pressure & meet deadlines.  Strong organizational and time management skills with ability to manage multiple projects.  Self-starter with ability to collaboratively work well in teams as well as independently with minimal supervision. Self-motivated and self-directed.  Strong problem solving skill.Excellent verbal, written and interpersonal skills.  Results-oriented.

Compensation:
Based on background and experience

Location:                          Willowbrook Career Office
Job Posting Date:            February 20, 2020
Closing Date:                    Until Filled
Job Title:                           Employment Counselor
Hours:                                Full-time

Description:
Helps residents get a job, keep a job or get a better job.  She/he provides professional advice to customers who want job search guidance, career advice or placement.  Helps customers access other services he/she may want or need.

Qualifications:  
Bachelor’s Degree OR 6 months experience in Human Resources for each 15 hrs. of college credit up to 2 yrs. OR 4 yrs. exp at Workforce Solution.  Knowledge of the workplace, customer service, proficient in Microsoft Windows and Office, works well in teams, excellent communication skills. Bilingual (Spanish) preferred.

Compensation:
Based on background and experience

Location:                          Willowbrook Career Office
Job Posting Date:            February 28, 2020
Closing Date:                    Until Filled
Job Title:                           Employment Counselor
Hours:                                Full-time TEMPORARY

Description:
Helps residents get a job, keep a job or get a better job.  She/he provides professional advice to customers who want job search guidance, career advice or placement.  Helps customers access other services he/she may want or need.

Qualifications:  
Bachelor’s Degree OR 6 months experience in Human Resources for each 15 hrs. of college credit up to 2 yrs. OR 4 yrs. exp at Workforce Solution.  Knowledge of the workplace, customer service, proficient in Microsoft Windows and Office, works well in teams, excellent communication skills. Bilingual (Spanish) preferred.

Compensation:
Based on background and experience

Location:                           Workforce Solutions Career Office – Willowbrook
Job Posting Date:            March 6, 2020
Hours:                                Full-time
Closing Date:                    Until Filled
Job Title:                           Personal Service Representative
Hours:                               Full Time

Description:  
Helps residents get a job, keep a job or get a better job.  Guides customers in identifying work and career goals.  Plans, arranges, and manages Workforce Solutions services and other community services to help customers reach their goals; including knowing when to test & how to use tests as an assessment tool and financial planning – using the financial aid application with a detailed plan for income support while attending school. Identifying a job that provides experience leading to a better job to meet the customer’s financial goals. Identifying jobs using the customer’s skills that will meet the customer’s financial requirements.  Maintains close contact with customers to help them through each step toward their goals.  Reports progress and outcomes in appropriate MIS.

Qualifications:                
Bachelor’s Degree & 1 yrs. experience in career consulting or other areas of HR preferred OR 4 yrs. of experience at Workforce Solutions & recommendation from most recent supervisor.  Knowledge of career counseling techniques, the workplace and jobs, including requirements for entry into work as well as knowledge of Workforce Solutions targeted industries and demand occupations, and Workforce Solutions services and delivery process. Proficient in Microsoft Windows and Office.

Compensation:
Based on background and experience

Submit Your Resume

To apply for a position with Interfaith, interested applicants may email a cover letter (specifying desired position and location) and resume to:

Email to: recruiting@woodlandsinterfaith.org

To be eligible to apply for a posted position, you must meet the minimum hiring specifications for the position, be capable of performing the essential functions of the job, be an employee in good standing in terms of your overall work record, and generally have been in your current position for a minimum of six months.

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