Our Mission

We, people of faith, called by our traditions to compassion have created an organization where we gather in mutual respect, dialogue and cooperative action to provide a connection between communities of faith and the community at large.

Our unique human services agency has over 350 employees currently providing business, employee assistance, child care, job search assistance, and community support to people in 12 locations throughout Houston and the surrounding counties. We pride ourselves in our work culture and team-building philosophy.

Interfaith Culture

Interfaith of the Woodlands is dedicated to making a difference in our community. To assist us in achieving our mission, we have created a work culture for our employees that embraces diversity and inclusiveness, upholds quality and accountability, is collaborative, innovative, caring and fun! We offer competitive benefits and pride ourselves in our team-building philosophy.

Location: Interfaith Community Clinic

Job Posting Date: June 27, 2019

Closing Date: Until Filled

Job Title: Dental Hygienist

Hours: Part-time

Description: Performs hygiene as planned by the Dentist
• Perform dental hygiene treatment as needed
• Gross debridements
• Scaling and root planning
• Prophylactic and fluoride treatment
• Oral health education
• Brushing and flossing instructions
• Place sealants
• Other duties as assigned

Location: Interfaith Central Office

Job Posting Date: May 20, 2019

Closing Date: Until Filled

Hours: Full-time

Job Title: Information Technology Specialist

Description:  The Specialist will report to the IT supervisor and work as part of a team responsible for maintaining and improving system functionality at various locations across the greater Houston area through proactive interaction with staff, comprehensive understanding of primary systems, and knowledge of the operational mission. The successful candidate will provide technical and system support through troubleshooting, identifying and isolating issues and problems, conducting preliminary root cause analysis, and implementing appropriate solutions as they occur actively troubleshoot Operating System (OS), operational software, network and hardware issues, and make corrective recommendations. Likewise the candidate should be able to quickly respond to dispatches via the ticketing system to resolve on the spot problems (where possible), and update the ticket system with technical documentation and categorization, accurately depicting the issue, problem, request, and/or solution

                                            Responsibilities

  • Maintain and administer computer networks and related computing environments including hardware, systems software, applications software and configurations.
  • Set up and configure desktop hardware/software and access for new users.
  • Provide Level 1 and 2 technical support for network and desktop hardware, peripherals and software, including corporate operating systems and a wide range of proprietary software.
  • Implement software updates, upgrades and changes.
  • Diagnose and repair connectivity and computer malfunctions; utilize diagnostic hardware tools and application software; adjust, repair and replace malfunctioning equipment.
  • Maintain inventory of supplies and equipment.
  • Travel to career offices for pick up/drop off of equipment and perform service calls, etc. (Mileage reimbursable.)
  • Perform additional functions incidental to computer support activities and all other duties as assigned.
  • Manages the functionality and efficiency of a Public Access computers running Deep Freeze software on Microsoft Windows operating systems.
  • Maintains Digital, Analog, and IP Phone Systems.
  • Maintains the integrity and security of IT Systems.
  • Maintains system documentation.
  • Interacts with users and customers as applicable.
  • Adheres and enforces policies and standards of the company and represented organizations.
  • Participates in special projects as required with as needed weekend, after and before hours work.

Required Skills

  • Knowledge of the principles, methods, and techniques used in systems administration and support including but not limited to Windows 7, 8, 8.1, 10,  Server 2012 R2, MS Windows Active Directory and Group Policy. MCITP a plus.
  • Experienced in installation of PC hardware. A+ cert a plus.
  • Avaya IP office experience is a plus.
  • Professional certification in one or more specific technologies.
  • Proactively and reactively responding to centrally managed request and incident tickets.
  • Must be able to maintain system, security, and inventory policies and documentation.
  • Excellent written and verbal skills.
  • Working understanding of the TCP/IP protocol suite, (ARP, TCP, UDP, ICMP, IP, etc) — Experience with routing (static, EIGRP, OSPF), LAN switching (Trunking, VLAN),
  • Experience with the following software preferred: Deep Freeze, Samanage or other ticketing systems, Crystal Reports, MSSQL, Kaspersky Endpoint and Server Anti-Virus, Chronicall, and DocuWare.

Qualifications:  BS Computer Science, Computer Engineering, Computer Information Systems, or Computer Systems Engineering.  Equivalent experience may be used in lieu of degree.

Compensation: Based on background and experience

 

Location: Interfaith Central Office

Job Posting Date: June 20, 2019

Job Title: Director of Operations – Hand Me Up Shop

Hours: Full-time

Description: This experienced Retail Manager will direct all activities at the Interfaith hand Me Up Shop to ensure practices are consistent with established Interfaith policy and procedures. Develop and implement improvement strategies to increase productivity, lower costs, and increase revenue. Provide oversight for all staff and volunteers, as well as donation management for Hand Me Up Shop, promoting a safe, secure and productive work environment. Accomplishes all primary responsibilities personally or through direct reports.
Primary Duties
• Ensure a welcoming environment and excellent customer service to customers, clients, donors, and volunteers
• Coordinate & supervise Hand Me Up Shop volunteers and maintain HMUS volunteer database
• Supervise intake and processing of all furniture donations and consignment and household donations
• Maintain office and shop supplies orders
• Maintain both outdoor and indoor signage for shop
• Oversee daily cash and credit sales reconciliations and ensure bank deposits are made
• Arrange for internal and external maintenance of shop
• Development monthly sales strategy and coordinate the transition of seasonal items
• Work with Volunteer manager to implement new volunteer programs
• Assist in Interfaith disaster recovery efforts
• Other duties as assigned
Supervisory Responsibilities
• Centralize and standardize retail operations for new location with the addition of new inventory
• Develop and implement measurement programs to determine the effectiveness of store’s programs and services
• Ensure shop revenue and annual goals are met

Qualifications:

· Bachelor’s degree in Marketing/Retail preferred
· Knowledge of donations/inventory deliveries and pickup preferred
· Computer experience necessary; knowledge of Microsoft Office Suite and computerized POS systems
· Experience working with volunteers helpful
In order to be considered for this position, applicants must meet the following required criteria:
· 3-5 years managerial experience and executing retail operations and procedures
· Ability to work some evenings and weekends
· Ability to lift 25 pounds
· Must live within 20 miles of 77381

Compensation: Based on background and experience

Job Title: Substitute Teachers: Year Round

Job Posting Date: May 20, 2019

Closing Date: Until Filled

Hours: Mornings & Afternoons

Description: Provide childcare for various age groups (18 months–pre-Kindergarten). Excellent staff-child ratios, organized curriculum, and pleasant surroundings.

Qualifications: Prior childcare experience helpful, minimum age 18, high school graduate, excellent interpersonal skills. Requires a flexible individual who enjoys working with children.

Compensation: Based on background and experience.

Location: Columbus Career Office

Job Posting Date:May 20, 2019

Closing Date: Until Filled

Job Title: Supervisor

Hours: Full-time

Description: Works as a partner with the manager to oversee office staff and to make sure that the office’s activities align with Workforce Solution’s mission.  Leads, coaches, mentors and monitors staff to ensure they are properly trained in Workforce Solutions policies and procedures and carry out assigned work.  Responsible for meeting office performance goals. Creates an office environment in which staff are focused on individualized and quality customer service.

Qualifications: Bachelor’s Degree preferred and a minimum of 2 years of experience in the work place, or 4 years of management experience, or 2 years of experience at Workforce Solutions with good performance reviews and a recommendation from his/her current supervisor. Ability to perform under pressure&meet deadlines.  Strong organizational and time management skills with ability to manage multiple projects.  Self-starter with ability to collaboratively workwell in teams as well as independently with minimal supervision.Self-motivated and self-directed. Strong problem solving skill.Excellent verbal, written and interpersonal skills.  Results-oriented.

 Compensation:  Based on background and experience

 

Job Title: Financial Aid Customer Support Specialist –  Bilingual
Job Posting Date:  May 20, 2019
Closing Date:
Until Filled
Hours:  Full-time

Description: Full-time Temporary (10:00am-7:00pm shift with rotating Saturdays 8:00am-12:00pm)

Description: Provides superior service to customers seeking assistance with training and/or childcare in a fast paced, multi-functional call center environment.  Counsels customers via telephone regarding career planning and educational options, and helps customers obtain financial assistance and services in order to find a job. Assists customers with applications and required documents for financial assistance with childcare needs.  Data entry & communication with internal/external customers (residents, Financial Aid Payment Office, approved schools, Workforce Solutions employees, etc.).  Interactions are high volume via phone and/or other virtual communication methods.

Qualifications: Bachelor’s degree preferred or high school diploma and 5 yrs relevant work experience.  Min. 2 yrs exp in a call center environment.  Superior customer service skills & commitment to timely resolution of customer issues.  Ability to perform under pressure & meet deadlines.  Strong organizational and time management skills with ability to manage multiple projects.  Self-starter with ability to work independently with minimal supervision and collaboratively within a team environment.  Strong problem solving skill. Excellent verbal, written and interpersonal skills.  Bilingual (Spanish) preferred.

 Hourly Salary: Based on background and experience

Location: Cypress

Job Posting Date: May 20, 2019

Closing Date: Until Filled

Job Title: Personal Service Representative

Hours: Full-time

Description: Helps residents get a job, keep a job, or get a better job. Guides customers in identifying work and career goals. Plans, arranges, and manages Workforce Solutions services and other community services to help customers reach their goals; including knowing when to test & how to use tests as an assessment tool and financial planning – using the financial aid application with a detailed plan for income support while attending school. Identifying a job that provides experience leading to a better job to meet the customer’s financial goals. Identifying jobs using the customer’s skills that will meet the customer’s financial requirements. Maintains close contact with customers to help them through each step toward their goals. Reports progress and outcomes in appropriate MIS.

Qualifications: Bachelor’s degree & 1 yrs. exp in career consulting or other areas of human resources OR 4 yrs. of experience at WS & recommendation from most recent supervisor. Knowledge of career counseling techniques, the workplace and jobs, including requirements for entry into work as well as knowledge of WS targeted industries and demand occupations, and WS services and delivery process. Proficient in Microsoft Windows and Office.

Compensation: $18.25 per hour

Location: Humble Career Office

Job Posting Date: June 27, 2019

Closing Date: Until Filled

Job Title: Personal Service Representative

Hours: Full-time

Description: Helps residents get a job, keep a job or get a better job. Guides customers in identifying work and career goals. Plans, arranges, and manages Workforce Solutions services and other community services to help customers reach their goals; including knowing when to test & how to use tests as an assessment tool and financial planning – using the financial aid application with a detailed plan for income support while attending school. Identifying a job that provides experience leading to a better job to meet the customer’s financial goals. Identifying jobs using the customer’s skills that will meet the customer’s financial requirements. Maintains close contact with customers to help them through each step toward their goals. Reports progress and outcomes in appropriate MIS.

Qualifications: Bachelor’s Degree & 1 yrs. exp in career consulting or other areas of HR preferred OR 4 yrs. of experience at WS & recommendation from most recent supervisor. Knowledge of career counseling techniques, the workplace and jobs, including requirements for entry into work as well as knowledge of WS targeted industries and demand occupations, and WS services and delivery process. Proficient in Microsoft Windows and Office.

Compensation: Based on background and experience

Location: Katy Career Office

Job Posting Date: June 20, 2019

Closing Date: Until Filled

Job Title: Navigator

Hours: Full-time

Description: Navigators help staff provide quality access to job-search assistance that increases employment opportunities for people with disabilities, people experiencing homelessness, and other assigned groups with recognized barriers. Navigators are responsible for ensuring staff are properly equipped to help these customers get a job, keep a job, or get a better job through Career Office services and/or linkages with other community organizations. Navigators also develop resources and collaborate with employers, either individually or through the Employers Services Division, to facilitate job placements for customers with disabilities and other recognized barriers. Navigators are expected to deliver effective presentations to the Workforce Solutions system and community organizations.
• Deliver training at assigned locations in public and private organizations throughout the 13 counties serviced by Workforce Solutions
• Provide or facilitate trainings to Employer Service and Career Office staff
• Utilize professionally printed copies of approved seminar materials
• Maintain knowledge of current labor-market trends and employer hiring practices
• Develop customized presentations under the direction of the Regional Team Supervisor
• Request feedback from participants using approved evaluation forms
• Conduct outreach to and develop linkages with community service organizations
• Engage in job-development activities with area employers, as appropriate
• Attend Regional Team meetings
• Contribute as a blogger on Workforce Solutions’ Blogforce
• Coordinate and participate in special project assignments
• Cross-train in and act as a backup for all team roles

Qualifications: Bachelor’s degree and/or 5 yrs. experience in training or public speaking preferred. Relevant experience may be substituted for education. Knowledge of the workplace, jobs, and requirements for entry into those jobs. Proven facilitation and problem-solving skills; able to analyze needs and use good judgment in suggesting solutions or next steps. Works well in teams and with diverse groups from all ages and educational backgrounds. Able to communicate at a business level both verbally and in writing. Intermediate to advanced computer skills, including knowledge of Microsoft Outlook, Word and PowerPoint; able to learn new software as needed. Must be flexible, adaptable, and available to work some nights and weekends.

Compensation: Based on background and experience

Location: Katy Career Office

Job Posting Date: June 20, 2019

Closing Date: Until Filled

Job Title: Regional Team Manager

Hours: Full-time

Description: Responsible for oversight of the Regional Team which consists of Navigators and Facilitators from all contractors. This individual will coordinate activities with multiple units across the 13-county region for the Regional Facilitators.
• Coordinate activities of Workforce Solutions Regional Facilitators and Navigators; provide status reports to WFS Directors and Board Staff
• Ongoing development and customizing and trainings as requested by Directors and HGAC board staff
• Oversight and monitoring of Workforce Solutions Blog Post
• Ensure quality and consistency of job search seminars and modules conducted in career offices and regional facilitators
• Participate in Regional Employment Roundtable meetings
• Responding to regional requests from community organizations involving regional partners, Vocational Rehabilitation, and WFS contractors
• Oversee and coordinator outplacement services
• Oversee and coordinator internships and work experience activities
• Coordinate staff training activities with NWI
• Serve as liaison to the Workforce Solutions NWI regional training coordinator
• Monitor training path progress and oversee Level I and Level II Workforce Professional Certifications

Qualifications: Bachelor’s degree and 5 yrs. experience in the workforce system preferred. Expertise in organizational/staff development, workforce policies and procedures. Knowledge of workforce development. Excellent Planning and implementation skills.

Compensation: Based on background and experience

Location: Liberty Career Office

Job Posting Date: June 6, 2019

Closing Date: Until Filled

Job Title: Office Manager

Hours: Full-time

Description: An experienced human resources professional who creates and maintains a positive work environment that allows career office staff to be successful in providing quality service for residents. Plans, organizes and leads the office operation so that staff knows what is expected of them and have adequate resources to do good work.
Management Responsibilities – Clearly communicates expectations and priorities to office staff. Delegates and reviews status of on-going work to assure expectations are being met. Communicates throughout every level of Workforce Solutions system – Resident Service Division and Employment Services Division office staff, administrative staff, Board staff, and other managers. Directly supervises and evaluates the performance of office supervisors. Understands and implements the franchise requirements – Mission, Core values, Standards and Guides. Is creative and flexible in the use of resources to meet the needs of all Workforce Solutions customers. Serves on work groups and manages special projects. Ensures that company and contract policies and procedures are followed. Is responsible for meeting contract performance goals. Manages office budget and assures Workforce Solutions facility is safe and that all systems work. Arranges for needed repairs. Coordinates work activities with other offices to improve services to customers.
Human Resource Responsibilities – Identifies internal staffing needs and conducts interviews, makes hiring and termination recommendations. Evaluates and recommends personnel actions. Oversees coaching and on-the-job training of new employees or arranges for training of personnel.
With Resident Customers – Uses good judgment in resolving customer complaints. Responsible for accurate determination of eligibility and award of Workforce Solution financial aid.
With Employment Services Division –Answers questions from Employer Services staff, supervisors and managers. Communicates with Employer Services management and staff to coordinate a response to employers’ workforce needs. Fosters a productive working relationship with Employer Services Division management through flexibility, adaptability, and congeniality to find solutions for employers. Represents The Workforce Solutions in the community at meetings, conferences, and seminars or on boards, panels, and committees.
Data and Monetary Responsibilities and Safekeeping – Ensures timely and accurate data entry. Maintains and assures confidentiality of all customer files. Responsible for safekeeping of all cash substitutes.

Qualifications: Bachelor’s degree and a minimum of 2 yrs exp in the work place preferred OR substitute 2 yrs of management exp for each year of college OR five years of experience at the Workforce Solutions – at least some of that in a supervisory role. Knowledge of labor market, ability to identify and solve problems and analyze reports. Proficient in Microsoft Office. Ability to communicate orally and in writing at a professional level. Public speaking experience. Able to effectively present information to the public. Flexible & creative in the use of resources to meet changing customer demands. Self-motivated, self-directed and results oriented

Compensation: Based on background and experience

Location: Willowbrook Career Office

Job Posting Date: May 20, 2019

Closing Date:  Until Filled

Job Title:   Resource Specialist

Hours:  Full-time

Description: Helps customers to access basic self-help services through effective use of the resource library.  Is thoroughly familiar with electronic, print and other resources in order to make helpful suggestions depending on the customer’s individual needs and desires.   Suggests when customers may benefit from individual help from career office staff or other job seeking resources.  Understands entire office operations sufficiently to direct customers appropriately.

Qualifications:   H.S. or GED & 2 yrs. college OR H.S. or GED & 2 yrs. customer service.  Has intermediate to advanced computer skills and able to provide instruction or guidance in computer operations & can provide technical assistance in software programs.

Hourly Salary:  Based on background and experience

Submit Your Resume

To apply for a position with Interfaith, interested applicants may email a cover letter (specifying desired position and location) and resume to:

Email to: recruiting@woodlandsinterfaith.org

To be eligible to apply for a posted position, you must meet the minimum hiring specifications for the position, be capable of performing the essential functions of the job, be an employee in good standing in terms of your overall work record, and generally have been in your current position for a minimum of six months.

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