Our Mission

We, people of faith, called by our traditions to compassion have created an organization where we gather in mutual respect, dialogue and cooperative action to provide a connection between communities of faith and the community at large.

Our unique human services agency has over 350 employees currently providing business, employee assistance, child care, job search assistance, and community support to people in 12 locations throughout Houston and the surrounding counties. We pride ourselves in our work culture and team-building philosophy.

Interfaith Culture

Interfaith of the Woodlands is dedicated to making a difference in our community. To assist us in achieving our mission, we have created a work culture for our employees that embraces diversity and inclusiveness, upholds quality and accountability, is collaborative, innovative, caring and fun! We offer competitive benefits and pride ourselves in our team-building philosophy.

Location:                     Central
Job Posting Date:     April 30, 2020
Job Title:                      Information Technology Systems Administrator
Hours:                           Full-time

Description:
The Systems Administrator is a professional position charged with providing superior critical system development and management of Microsoft and network systems including monitoring and management of our DocuWare document management system.  This position requires excellent customer service and support to Interfaith Workforce Services’ management and staff

Responsibilities

  • Development and implementation of critical systems (including Active Directory and routed network).
  • Able to provide support and maintenance for critical systems. In compliance of change requests and SLA of all “user facing” devices and systems.
  • Translates and communicates between users, internal IT staff, and management to ensure that IT products and services deliver required functionality.
  • Collects accurate and complete information while determining provisioning of IT related systems and services.
  • Protects confidential information by maintaining FIPS 140-2 compliance.
  • Makes recommendations for process improvements to continuously improve efficiency of operations and customer service.
  • Resolves routine customer concerns utilizing excellent customer service skills.
  • Enthusiastic approach to innovative styles and practices of delivering superior customer solutions.
  • Ability to learn quickly and implement changes immediately upon approval.
  • Embraces change.
  • Is able to communicate clearly, both written and verbally.
  • Committed to taking ownership of customer issues and following through to resolution.
  • Flexibility and dedication is extremely important, regarding hours, lunches, breaks, etc. Must be flexible and can change frequently to meet the needs of the customer.
  • Able to interact effectively with staff, management, and external partners.
  • Ability to analyzes and document business processes and metrics and identify improvement opportunities to streamline and automate processes and functions.
  • Develops functional designs; identifies risks and benefits of alternate designs; calculates costs/benefits of potential actions or solutions to establish their viability/ROI.
  • Assesses project impact of system changes on users and internal and external customers and stakeholders.
  • Superior customer service orientation and a commitment to timely resolution of customer issues is essential.
  • Writes user documentation based on functional requirements.
  • Ability to proactively resolve issues, seek answers and devise timely and effective solutions.
  • Ability to perform under pressure and meet tight deadlines.
  • Strong organizational and time management skills with the ability to manage multiple projects.
  • Self-starter with the ability to work independently with minimal supervision and collaboratively within a team environment.
  • Active Directory Administration (MSCE 2008 or newer)
  • Hyper-V
  • Network layer 2 and layer 3 proficiency (CCNA or higher)
  • Solid understanding of relational database fundamentals, SQL queries, and writing stored procedures.
  • Symantec Backup Exec – data backup and recovery.
  • Manages, develops, and maintains electronic document storage system; DocuWare..
  • Crystal Reports designing a plus.

Qualifications:                                        

  • Bachelor’s Degree in Computer Science and 5 years IT experience or 9 years equivalent IT work experience.
  • Minimum 3-5 years as a primary administrator for multi-site active directory environment, including Group Policy, DHCP, DNS, Sites, Certificate Services, DFS, and Roaming profiles.
  • Minimum 3-5 years of experience with network administration and routing.
  • REQUIRED – Valid Texas Driver’s License, liability insurance, and reliable vehicle.
  • PREFERRED – Professional Certifications, (MCITP, CCNP, etc.)

 

Compensation:
Based on background and experience

Location:                                Central
Job Posting Date:                May 18, 2020
Job Title:                                Human Resources Assistant
Hours:                                     Part-time

Description:
Under the direction of the Manager of Human Resources is responsible for the administrative support of day-to-day Human Resource operations.

Primary duties:

  • Assist with recruitment tasks as needed. Run ads, screen resumes, accept applications, conduct criminal background and reference checks and coordinate drug testing
  • Assist with processing new hire, status change and termination paperwork. Coordinate employee status changes with payroll semi-monthly.  Create and distribute new hire, termination and employee status change reports to provide current personnel information
  • Assist with the administration of all benefit and retirement programs, including medical, dental, life insurance, voluntary short and long term disability, flexible spending account and workers’ compensation
  • Assists HR Manager with various research projects and/or special projects including ordering of service awards, preparing monthly birthday/anniversary calendars and fire drill-emergency plan updates
  • Assists HR Manager with employee performance reviews
  • Conduct new employee orientation
  • Responds to employee verification request
  • Manage building key distribution
  • Prepares check requests for accounts payable
  • Maintains and updates personnel files active and terminated, I-9 files, and drug screen result files
  • Provides clerical support by making photocopies, sending faxes, processing daily mail and preforming other duties as assigned

Qualifications:                                        

Bachelor’s degree in Human Resources or related filed of study desired, experience may be substituted for the education. Two year of experience in Human Resources, benefits administration experience preferred.  Two years of customer service.  Data entry experience on HR/Payroll systems.  Strong written and verbal communications skills and extremely reliable in maintaining confidential information.

 

Compensation:                      Based on background and experience

Location:                        Interfaith Hand Me Up Shop
Job Posting Date:       April 30, 2020
Closing Date:               Until Filled
Job Title:                       General Manager
Hours:                            Full-time

Description:   
The General Manager will direct all activities  to ensure practices are consistent with established Interfaith policy and procedures.  You will be responsible for implementing the strategic plan to staff, volunteers as well as oversee donation management for HMUS.  You and your team will drive sales by providing a strong customer centric, fun, engaging and collaborative culture. Develop and implement improvement strategies to increase productivity, lower costs, and increase revenue in line with annual program budget.

  • Provide leadership in delivery of all organization initiatives and clearly communicate objectives and priorities to team.Ensure that all Interfaith communications, policies and practices are in place and being adhered to
  • Create a welcoming, positive work environment focusing on internal and external customer service and safety
  • Maintain high level of organization and able to adapt quickly to changing priorities.Ability to work well with all levels of management, building partnerships and strengthen store team through coaching, follow-up, accountability, and recognition
  • Oversee staff placement as necessary to provide appropriate coverage of cash wrap fitting rooms, store recovery, replenishment, etc.
  • Coordinate and supervise HMUS Volunteer activities and track hours worked in database
  • Partner with Volunteer Manager on volunteer needs and special group projects
  • Partner with Facilities for internal and external maintenance of shop
  • Partner with HR to ensure staff receive appropriate training and onboarding
  • Partner with Marketing to ensure Shop is promoted throughout the Community
  • Drive monthly sales strategies and oversee transition of seasonal floor moves
  • Oversee purchasing of all HMUS supplies
  • Work with VP of Programs and HR to maintain accurate job descriptions of direct and indirect reports; ensuring they accurately reflect the responsibilities, qualifications, and roles as needed
  • Address staff and volunteer concerns in a reasonable and fair manner consistent with the values expected by Interfaith
  • Monitor and address performance issues on a timely basis; administer disciplinary action as needed
  • Perform midyear and annual performance reviews for direct reports, oversee Department Managers on assessing how the staff has performed and how they can improve
  • Assist in Interfaith disaster recovery efforts
  • Other duties as assigned

 

Qualifications:
Bachelor’s degree in Marketing/Retail preferred, with a minimum of 3 years of retail management experience, off-price preferred.  Knowledge of donations/inventory deliveries and pickup.  Computer experience necessary; knowledge of Microsoft Office Suite and computerized POS systems.  Must be able to lift 25 lbs and live within 25 miles of 77381.

Hourly Salary:    
Based on background and experience

Location:                                    Interfaith Hand Me Up Shop
Job Posting Date:                    April 30, 2020
Closing Date:                            Until Filled
Job Title:                                    Processing Manager
Hours:                                         Full-time

Description:
The Processing Manager will encompass overseeing workroom organization and donations management.  You and your team will be directly responsible for scheduling donation pickup, intake and processing all goods for sales floor readiness.

  • Manage intake and processing of all donations to the Hand Me Up Shop, including supervising all selling and recycling program decisions
  • Maintain level of excellence standards n processing procedures for donations, maintaining a clean, neat and organized back of house
  • Train and motivate workroom team and volunteers to reach their fullest potentialand to increase productivity and efficiency in a fun and inclusive environment
  • Verify all selling floor merchandise is 100% floor ready when staged for replenishment
  • Coach HMUS staff on best practices and Interfaith Mission
  • Address staff and volunteer concerns in a reasonable and fair manner consistent with the values expected by Interfaith
  • Monitor and address performance issues on a timely basis; administer disciplinary action as needed
  • Partner with General Manager and Sales Manager to Develop monthly sales strategy and promotional sales, including coordinating transition of seasonal items
  • Assist with scheduling and coverage
  • Assist General Manager with floor moves, replenishment, inventory, workroom organization and merchandising
  • Ensure that all procedures, policies, and safety awareness are thoroughly understood
  • Perform midyear and annual performance reviews for all direct reports, assessing how the staff has performed and how they can improve
  • Other operational duties include assisting with online sales and specialty product
  • Assist in Interfaith disaster recovery efforts
  • Other duties as assigned

Qualifications:
High School and 2 year college degree preferred, in preferred areas of study involving business, marketing, or retail experience, minimum experience level of 2 years, personal computer experience, and computer software experience in Word, Access, and excel helpful.  Must be able to lift 25 lbs and live within 25 miles of 77381.

Hourly Salary:    
Based on background and experience

Location:                                    Interfaith Hand Me Up Shop
Job Posting Date:                    May 22, 2020
Closing Date:                            Until Filled
Job Title:                                    Inventory Associate
Hours:                                         Full-time

Description:

Function as Inventory Associate for the Interfaith Hand Me Up Shop resale store by receiving and picking up donations, working with volunteers and staff in the workroom and on the sales floor to ensure heavy inventory stock is moved safely.  Heavy lifting is an essential function of this job as moving of donations, boxes, bins and furniture, etc. are daily activities of this position at the Hand Me Up Shop.  Must be able to drive a 15 foot box truck to assist with donation pickup.

  • Provide excellent customer service to customers, clients and donors
  • Maintain level of excellence standards in processing procedures for donations, including daily maintain of clean, neat and organized work room, sales floor and outside of building
  • Support Interfaith by setting the example of being part of an inclusive workroom team and volunteers, helping them reach their fullest potential and increase productivity and efficiency in a fun and safe environment
  • Follow directive for daily plan with management and staff required to prepare needed goods for sales floor replenishment
  • Able to work with power tools: i.e. sanders, drills, skill saws for light carpentry and furniture repair as needed
  • Move furniture in safe and non-damaging manner
  • Support Interfaith in disaster recovery efforts
  • Other duties as assigned

Qualifications:

High school education level, customer service experience preferred, furniture retail and/or moving experience preferred. Must be able to lift 50 pounds continually. Must reside within 15 miles of 77381 zip code.  Experience with diverse populations, nonprofits, and customer service preferred.  Strong organization skills, and attention to details, ability to multitask, and ability to work independently and on collaborative projects. Basic knowledge of computers and Microsoft Office Suite.

Hourly Salary:    
Based on background and experience

Location:                                    Interfaith Hand Me Up Shop
Job Posting Date:                    May 22, 2020
Closing Date:                            Until Filled
Job Title:                                    Sales Associate
Hours:                                         Full-time

Description:

Your position is vital to delivering an outstanding customer service experience.  The Sales associate is part of a sales team and works with volunteers as part of that team, supporting a customer centric, fun, engaging and collaborative shopping experience.  Always demonstrating outstanding customer service and selling skills.  The Sales associate helps keep the selling floor stocked with proper assortment and ready for daily business, while maintaining the selling floor and fitting rooms by keeping a clean, neat and ready to shop environment for all HMUS visitors.

  • Provide excellent customer services to customers, clients, and donors, greeting, listening and asking questions to determine customer’s needs, then give options and advice on meeting those needs
  • Ensure that fitting rooms are ready for customers by promptly clearing our merchandise and returning it to the proper area of the sales floor
  • Support Interfaith in creating a positive working environment for staff, volunteers and customers by demonstrating a professional attitude with sincerity and enthusiasm reflecting Interfaith’s mission
  • Maintaining sales floor presentations, including basic housekeeping and restocking areas as needed
  • Follow directive for daily plan with management and staff required to operate and maintain the Hand Me Up Shop inventory
  • Cashier – handling of cash and credit sales, assist Lead Cashier as needed – opening and closing registers
  • Assist Family Services clients with clothing voucher redemption
  • Assist with customer phone call inquiries
  • Regular, dependable attendance and punctuality
  • Assist in Interfaith disaster recovery efforts
  • Other duties as assigned

Qualifications:

High school education level, customer service experience preferred, furniture retail and/or moving experience preferred.  Must be able to lift 25 pounds continually. Must reside within 15 miles of 77381 zip code. Experience with diverse populations, nonprofits, and customer service preferred. Strong organization skills, and attention to details, ability to multitask, and ability to work independently and on collaborative projects. Basic knowledge of computers and Microsoft Office Suite.

Hourly Salary:    
Based on background and experience

Location:                                 Interfaith Child Development Center
Job Posting Date:                 April 30, 2020
Job Title:                                  Facilities Coordinator
Hours:                                       Part-time (7 am – 12 pm M-F)

Description:                         

The Building and Grounds Maintenance Worker maintains school buildings and grounds in top condition to ensure full and productive use of district facilities.  To accomplish these tasks the Buildings and Grounds Maintenance Worker must work closely with the staff and administration.  Reports to Director.

Primary duties

  • Maintain the school building and grounds in top conditions to ensure full and productive use of the facility.
  • Ensure safety during inclement weather to including shoveling, salting, providing protection to floors, securing against winds, moving outside equipment.
  • Ensure grounds and trees are trimmed, remove debris.
  • Ensure that all repairs are under licensing guidelines
  • Communicate effectively with Director and members of the staff
  • Appropriately operate all equipment and machinery necessary
  • Assist in maintaining school buildings regarding small repairs, touch up paints, changing lights, and keep the grounds in top conditions
  • Maintain a high standard of safety, cleanliness and efficiency in all maintenance and repair projects
  • Perform preventive maintenance, repairs and installation in connection with; electrical, plumbing, and HVAC systems
  • Exterior and interior of buildings paint touch up and repairs.
  • Act as custodian if necessary
  • Work overtime when emergencies arise in order to prevent disruption of the school
  • Adhere to all health and safety policies, including all precautions of the blood borne pathogens exposure control plan
  • Be aware and know all emergency procedures
  • Other duties as assigned

Qualifications:                                        

High school diploma or equivalent, experience in building and grounds operations, experience in repair and maintenance, experience in janitor and cleaning, ability to read chemical labels, experience with computers and ability to initiate and complete work orders.  Must have a valid driver license and be able to drive, lift at least/over 40 lbs, bend and climb stairs. Must be able to communicate effectively with Director and members of the staff.

 

Compensation:                      Based on background and experience

Location:                                 Interfaith Child Development Center
Job Posting Date:                 April 30, 2020
Job Title:                                 Lead Teacher
Hours:                                      Full-time

Description:                         

Responsible for teaching, caring for, and supervising children. Writing and implementing lesson plans, communicating with parents, attending all staff meetings and other school events, and other duties as assigned by the Director.

  • Supervisor children
  • Plan and implement daily activities and weekly lesson plans
  • Prepare the learning environment / implementation of curriculum
  • Prepare assessments for children
  • Provide weekly parent letters
  • Attend staff meetings and events
  • Responsible for appearance, décor and learning environment, and hallway bulletin boards
  • Share housekeeping responsibilities
  • Provide 30 hours of professional development each year
  • Working knowledge of procedures regarding emergencies and discipline
  • Perform other duties as assigned by the Director

Qualifications:                                        

Lead teacher experience preferred, minimum age 18, and high school graduate, excellent interpersonal skills.  Requires a flexible individual who enjoys working with children.

Compensation:                      Based on background and experience

Location:                                 Interfaith Child Development Center
Job Posting Date:                 May 22, 2020
Job Title:                                 Kitchen Staff-Cook
Hours:                                      Part-time

Description:                         

The responsibilities of this position under the supervision of the Director shall include, but not be limited to, the following:

  • Order food and needed supplies from vendors weekly
  • Purchase snack and other food items from Sam’s Club once a month
  • Rotate food in the pantry, refrigerator, and freezer so as to use older products first
  • Purchase staple food items (milk, bread, fruit, salad, etc.) weekly from HEB
  • Work with administrative staff in planning monthly menu
  • Assist with preparation of food needed for field trips and picnic lunches
  • Stock items in appropriate locations upon receiving orders from vendors
  • Prepare and serve lunch and two snacks per day for children enrolled in the Full-Day Program, School Day Program, Mother’s Day Out Program.Prepare lunch for Lunch Bunch.  Prepare and serve one snack per day to children enrolled in Partial Day Program, and School Ager Program.  On days when the School Agers are at ICDC all day; prepare and serve 2 snacks and lunch for them
  • Perform simple laundry tasks
  • Help to keep kitchen and food preparation area and equipment sanitary in compliance with the sanitation code as outlined in the Minimum Standards for Child Care Centers for the State of Texas; such cleaning will take place on a daily basis to maintain high standards of cleanliness
  • Maintain good personal cleanliness habits, including proper handwashing, wearing a new hairnet each day and wearing gloves while preparing food
  • Aprons must not be worn/taken into the restroom
  • Treat each staff member, child and family with dignity and respect
  • Participate in extra-curricular activities as required by the Director, including, but not limited to, staff meetings, professional development, etc.
  • Have working knowledge of procedures regarding emergencies, as well as other child-related procedures, as outlined in the ICDC Employee Manual
  • Have working knowledge of the “State of Texas Minimum Standards for Child Care Centers”, especially those standards that apply to sanitation and food service
  • Maintain a professional attitude and loyalty to the Center at all times

Qualifications:                                        

Kitchen/Cook experience preferred, minimum age 18, and high school graduate, excellent interpersonal skills.  Requires a flexible individual who enjoys working with children.

Compensation:                      Based on background and experience

Location:                     Bay City Career Office
Job Posting Date:     May 22, 2020
Closing Date:             Until Filled
Job Title:                     Resource Specialist
Hours:                          Full-time TEMPORARY

Description:
Helps customers to access basic self-help services through effective use of the resource library.  Is thoroughly familiar with electronic, print and other resources in order to make helpful suggestions depending on the customer’s individual needs and desires.   Suggests when customers may benefit from individual help from career office staff or other job seeking resources.  Understands entire office operations sufficiently to direct customers appropriately.

Qualifications:
H.S. or GED & 2 yrs. College preferred OR H.S. or GED & 2 yrs. customer service.  Has intermediate to advanced computer skills and able to provide instruction or guidance in computer operations & can provide technical assistance in software programs. (Bilingual preferred)

Compensation:
Based on background and experience

Location:                                   Data Management Office – Conroe
Job Posting Date:                    April 30, 2020

Job Title:                                   Program Tracking Specialist
Hours:                                        Full-time

Description:
Handles the tracking of electronic records and activities allowing other staff to concentrate on providing the best services possible to customers.  Understands, reviews and monitors the Management Information Systems used in job matching, recruitment, data entry and customer requirements.  Verifies continuing customer eligibility, data enters work applications and customer attendance and creates new customer records.

Qualifications:
Two years college preferred & 2 yrs exp in a data management environment. Knowledge & understanding of MIS.  Strong data entry and Excel skills & proficiency in Microsoft Office; familiar with and able to use computers and learn new software. Detail oriented, works well with internal customers & possesses excellent communication and analytical skills.

Compensation: Based on background and experience

Location:                     Conroe Career Office
Job Posting Date:     May 22, 2020
Closing Date:             Until Filled
Job Title:                     Resource Specialist
Hours:                          Full-time 

Description:
Helps customers to access basic self-help services through effective use of the resource library.  Is thoroughly familiar with electronic, print and other resources in order to make helpful suggestions depending on the customer’s individual needs and desires.   Suggests when customers may benefit from individual help from career office staff or other job seeking resources.  Understands entire office operations sufficiently to direct customers appropriately.

Qualifications:
H.S. or GED & 2 yrs. College preferred OR H.S. or GED & 2 yrs. customer service.  Has intermediate to advanced computer skills and able to provide instruction or guidance in computer operations & can provide technical assistance in software programs. (Bilingual preferred)

Compensation:
Based on background and experience

Location:                     Conroe Career Office
Job Posting Date:     May 22, 2020
Closing Date:             Until Filled
Job Title:                     Resource Specialist
Hours:                          Full-time TEMPORARY

Description:
Helps customers to access basic self-help services through effective use of the resource library.  Is thoroughly familiar with electronic, print and other resources in order to make helpful suggestions depending on the customer’s individual needs and desires.   Suggests when customers may benefit from individual help from career office staff or other job seeking resources.  Understands entire office operations sufficiently to direct customers appropriately.

Qualifications:
H.S. or GED & 2 yrs. College preferred OR H.S. or GED & 2 yrs. customer service.  Has intermediate to advanced computer skills and able to provide instruction or guidance in computer operations & can provide technical assistance in software programs. (Bilingual preferred)

Compensation:
Based on background and experience

Location:                                   Conroe
Job Posting Date:                   May 22, 2020

Job Title:                                   Counselor-Work Based Learning Program
Hours:                                        Full-time

Description:
The Counselor recruits and provides services to young adults.  He/She has direct or indirect relationships with the office manager, other office supervisors, and line staff who report to other supervisors.  The counselor also works cooperatively with any Recruiters, Business Consultants or Employer Service Regional Managers located in the office as well as staff from the Texas Veteran’s Commission and other organizations offering staff service through the career office.

  • Responsible for recruiting prospective young adults to enroll in Workforce Solutions services
  • Managing case files of young adults enrolled in work based learning services
  • Communicate feedback to career offices staff regarding young adult performance
  • Supports a positive work environment
  • Responsible for work based learning service delivery
  • Actively participates in networking opportunities with outside sources to increase young adult recruitment efforts
  • May serve on workgroups and manage special projects and assignments
  • Monitor and review work based learning services
  • Develop positions and work sites for work based learning positions
  • Coordinates intake events, career days, recruitment events, and job fairs for opportunities to identify young adults
  • Conduct young adult work based learning job matching
  • Develop monitoring schedule
  • Facilitate on site supervisor training and young adult soft skills training
  • Monitor young adults enrolled in work based learning
  • Supervise weekly collection of young adult time sheets
  • Monitor young adult time and attendance data entry
  • Product weekly and monthly reports

Qualifications:

  • Bachelor’s degree preferred
  • 6 months experience as a Human Resources Recruiter, or other Human Resources professional may be substituted for each 15 hours of college credit up to two years, or 1 year of experience at Workforce Solutions with good performance reviews and a recommendation from his/her current supervisor
  • Knowledge and understanding of the labor market and jobs
  • Able to generate, interpret and analyze reports
  • Ability to work well in teams and independently; Able to work with resident customers and other staff
  • Ability to communicate orally and in writing at a professional level
  • Proficient in Microsoft Windows and Office; familiar with and able to use computers; able to learn new software
  • Self-motivated and self-directed
  • Results-oriented

Compensation: Based on background and experience

Location:                     Columbus Career Office
Job Posting Date:     May 22, 2020
Closing Date:             Until Filled
Job Title:                     Resource Specialist
Hours:                          Full-time TEMPORARY

Description:
Helps customers to access basic self-help services through effective use of the resource library.  Is thoroughly familiar with electronic, print and other resources in order to make helpful suggestions depending on the customer’s individual needs and desires.   Suggests when customers may benefit from individual help from career office staff or other job seeking resources.  Understands entire office operations sufficiently to direct customers appropriately.

Qualifications:
H.S. or GED & 2 yrs. College preferred OR H.S. or GED & 2 yrs. customer service.  Has intermediate to advanced computer skills and able to provide instruction or guidance in computer operations & can provide technical assistance in software programs. (Bilingual preferred)

Compensation:
Based on background and experience

Location:                      Customer Support Center at North Loop West
Job Posting Date:       February 7, 2020
Closing Date:               Until Filled
Job Title:                       Financial Aid Customer Support Specialists
Hours:                            Full-time (10:00am-7:00pm shift with rotating Saturdays 8:00am-12:00pm)

Description:
Provides superior service to customers seeking assistance with   training and/or childcare in a fast paced, multi-functional call center environment.  Counsels customers via telephone regarding career planning and educational options, and helps customers obtain financial assistance and services in order to find a job. Assists customers with applications and required documents for financial assistance with childcare needs.  Data entry & communication with internal/external customers (residents, Financial Aid Payment Office, approved schools, Workforce Solutions employees, etc.).  Interactions are high volume via phone and/or other virtual communication methods.

 

Qualifications:
Bachelor’s degree preferred or high school diploma and 5 yrs relevant work experience.  Min. 2 yrs exp in a call center environment.  Superior customer service skills & commitment to timely resolution of customer issues.  Ability to perform under pressure & meet deadlines.  Strong organizational and time management skills with ability to manage multiple projects.  Self-starter with ability to work independently with minimal supervision and collaboratively within a team environment.  Strong problem solving skill. Excellent verbal, written and interpersonal skills.  Bilingual (Spanish) preferred.

 Compensation:
 Based on background and experience

Location:                      Customer Support Center at North Loop West
Job Posting Date:      March 6, 2020
Closing Date:               Until Filled
Job Title:                       Financial Aid Customer Support Specialists
Hours:                            Full-time TEMPORARY

Description:
Provides superior service to customers seeking assistance with training and/or childcare in a fast paced, multi-functional call center environment. Counsels customers via telephone regarding career planning and educational options, and helps customers obtain financial assistance and services in order to find a job. Assists customers with applications and required documents for financial assistance with childcare needs.  Data entry & communication with internal/external customers (residents, Financial Aid Payment Office, approved schools, Workforce Solutions employees, etc.).  Interactions are high volume via phone and/or other virtual communication methods.

Qualifications:
Bachelor’s degree preferred or high school diploma and 5 yrs relevant work experience.  Min. 2 yrs exp in a call center environment.  Superior customer service skills & commitment to timely resolution of customer issues.  Ability to perform under pressure & meet deadlines.  Strong organizational and time management skills with ability to manage multiple projects.  Self-starter with ability to work independently with minimal supervision and collaboratively within a team environment.  Strong problem solving skill. Excellent verbal, written and interpersonal skills.  Bilingual (Spanish) preferred.

 Compensation:
 Based on background and experience

Location:                      Customer Support Center at North Loop West
Job Posting Date:      May 22, 2020
Closing Date:               Until Filled
Job Title:                       Senior Supervisor
Hours:                            Full-time  

Description:
Works as a partner with the Manager to oversee the support center staff and to make sure that the office’s activities align with Workforce Solutions mission and the support centers objectives.  The Senior Supervisor coaches, mentors, and monitors Supervisors.  The Senior Supervisor creates an office environment in which Supervisors are focused on meeting the goals and objectives of the service center.

Qualifications:

Bachelor’s degree preferred and a minimum of five years of experience in the workplace, or five years of management experience – 15 semester hours of college credit may be substituted for each six months of management experience or three years of experience at Workforce Solutions with good performance reviews and a recommendation from current Supervisor.  Receives the National Workforce Institute Level 1 certification within six months of starting work as a Senior Supervisor.  Receives the National Workforce Institute Level 2 certification with two years of starting work as a Senior Supervisor.

 Compensation:
 Based on background and experience

Location:                     Cypress Career Office
Job Posting Date:     May 22, 2020
Closing Date:             Until Filled
Job Title:                     Resource Specialist
Hours:                          Full-time TEMPORARY

Description:
Helps customers to access basic self-help services through effective use of the resource library.  Is thoroughly familiar with electronic, print and other resources in order to make helpful suggestions depending on the customer’s individual needs and desires.   Suggests when customers may benefit from individual help from career office staff or other job seeking resources.  Understands entire office operations sufficiently to direct customers appropriately.

Qualifications:
H.S. or GED & 2 yrs. College preferred OR H.S. or GED & 2 yrs. customer service.  Has intermediate to advanced computer skills and able to provide instruction or guidance in computer operations & can provide technical assistance in software programs. (Bilingual preferred)

Compensation:
Based on background and experience

Location:                           Cypress Career Office
Job Posting Date:            February 20, 2020
Closing Date:                    Until Filled
Job Title:                           Supervisor
Hours:                                Full-time

Description:
Works as a partner with the manager to oversee office staff and to make sure that the office’s activities align with Workforce Solutions mission.  Leads, coaches, mentors and monitors staff to ensure they are properly trained in Workforce Solutions policies and procedures and carry out assigned work.  Responsible for meeting office performance goals. Creates an office environment in which staff are focused on individualized and quality customer service.

Qualifications:
Bachelor’s Degree preferred and a minimum of 2 years of experience in the work place, or 4 years of management experience, or 2 years of experience at Workforce Solutions with good performance reviews and a recommendation from his/her current supervisor.  Ability to perform under pressure &meet deadlines.  Strong organizational and time management skills with ability to manage multiple projects.  Self-starter with ability to collaboratively work well in teams as well as independently with minimal supervision. Self-motivated and self-directed.  Strong problem solving skill. Excellent verbal, written and interpersonal skills.  Results-oriented.

Compensation:
Based on background and experience

Location:                           Cypress Career Office
Job Posting Date:            February 7, 2020
Closing Date:                   Until Filled
Job Title:                           Employment Counselor
Hours:                                Full-time

Description:  
Helps residents get a job, keep a job or get a better job.  She/he provides professional advice to customers who want job search guidance, career advice or placement.  Helps customers access other services he/she may want or need.

Qualifications:  
Bachelor’s Degree OR 6 months experience in Human Resources for each 15 hrs. of college credit up to 2 yrs. OR 4 yrs. exp at Workforce Solution.  Knowledge of the workplace, customer service, proficient in Microsoft Windows and Office, works well in teams, excellent communication skills. Bilingual (Spanish) preferred.

Compensation:
Based on background and experience

Location:                           Workforce Solutions Career Office – Cypress
Job Posting Date:            February 7, 2020
Hours:                                Full-time
Closing Date:                    Until Filled
Job Title:                           Personal Service Representative
Hours:                               Full Time

Description:  
Helps residents get a job, keep a job or get a better job.  Guides customers in identifying work and career goals.  Plans, arranges, and manages Workforce Solutions services and other community services to help customers reach their goals; including knowing when to test & how to use tests as an assessment tool and financial planning – using the financial aid application with a detailed plan for income support while attending school. Identifying a job that provides experience leading to a better job to meet the customer’s financial goals. Identifying jobs using the customer’s skills that will meet the customer’s financial requirements.  Maintains close contact with customers to help them through each step toward their goals.  Reports progress and outcomes in appropriate MIS.

Qualifications:                
Bachelor’s Degree & 1 yrs. experience in career consulting or other areas of HR preferred OR 4 yrs. of experience at Workforce Solutions & recommendation from most recent supervisor.  Knowledge of career counseling techniques, the workplace and jobs, including requirements for entry into work as well as knowledge of Workforce Solutions targeted industries and demand occupations, and Workforce Solutions services and delivery process. Proficient in Microsoft Windows and Office.

Compensation:
Based on background and experience

Location:                    Cypress Career Office
Job Posting Date:     April 30, 2020
Closing Date:             Until Filled
Job Title:                    Greeter
Hours:                         Full-time

Description:
The Greeter is usually the first, and sometimes the only, contact a customer has with Workforce Solutions.  The Greeter is the face of Workforce Solutions to many customers.  She/He welcomes people as they enter the office.  She/He listens to understand what each individual wants from us.  The Greeter has the first responsibility to get every customer to the resource or staff member who can help that person.

Qualifications:
H.S. or GED & 2 yrs. college OR H.S. or GED & 2 yrs. customer service.  Has intermediate to advanced computer skills and able to provide instruction or guidance in computer operations & can provide technical assistance in software programs.

Compensation:
Based on background and experience

Location:                     Humble Career Office
Job Posting Date:     May 22, 2020
Closing Date:             Until Filled
Job Title:                     Resource Specialist
Hours:                          Full-time TEMPORARY

Description:
Helps customers to access basic self-help services through effective use of the resource library.  Is thoroughly familiar with electronic, print and other resources in order to make helpful suggestions depending on the customer’s individual needs and desires.   Suggests when customers may benefit from individual help from career office staff or other job seeking resources.  Understands entire office operations sufficiently to direct customers appropriately.

Qualifications:
H.S. or GED & 2 yrs. College preferred OR H.S. or GED & 2 yrs. customer service.  Has intermediate to advanced computer skills and able to provide instruction or guidance in computer operations & can provide technical assistance in software programs. (Bilingual preferred)

Compensation:
Based on background and experience

Location:                     Huntsville Career Office
Job Posting Date:     May 22, 2020
Closing Date:             Until Filled
Job Title:                     Resource Specialist
Hours:                          Full-time TEMPORARY

Description:
Helps customers to access basic self-help services through effective use of the resource library.  Is thoroughly familiar with electronic, print and other resources in order to make helpful suggestions depending on the customer’s individual needs and desires.   Suggests when customers may benefit from individual help from career office staff or other job seeking resources.  Understands entire office operations sufficiently to direct customers appropriately.

Qualifications:
H.S. or GED & 2 yrs. College preferred OR H.S. or GED & 2 yrs. customer service.  Has intermediate to advanced computer skills and able to provide instruction or guidance in computer operations & can provide technical assistance in software programs. (Bilingual preferred)

Compensation:
Based on background and experience

Location:                    Katy Career Office
Job Posting Date:     May 22, 2020
Closing Date:             Until Filled
Job Title:                     Resource Specialist
Hours:                          Full-time TEMPORARY

Description:
Helps customers to access basic self-help services through effective use of the resource library.  Is thoroughly familiar with electronic, print and other resources in order to make helpful suggestions depending on the customer’s individual needs and desires.   Suggests when customers may benefit from individual help from career office staff or other job seeking resources.  Understands entire office operations sufficiently to direct customers appropriately.

Qualifications:
H.S. or GED & 2 yrs. College preferred OR H.S. or GED & 2 yrs. customer service.  Has intermediate to advanced computer skills and able to provide instruction or guidance in computer operations & can provide technical assistance in software programs. (Bilingual preferred)

Compensation:
Based on background and experience

Location:                         Workforce Solutions Career Office – Katy
Job Posting Date:          January 22, 2020
Hours:                             Full-time

Description:
Navigators help staff provide quality access to job-search assistance that increases employment opportunities for people with disabilities, people experiencing homelessness, and other assigned groups with recognized barriers. Navigators are responsible for ensuring staff are properly equipped to help these customers get a job, keep a job, or get a better job through Career Office services and/or linkages with other community organizations. Navigators also develop resources and collaborate with employers, either individually or through the Employers Services Division, to facilitate job placements for customers with disabilities and other recognized barriers. Navigators are expected to deliver effective presentations to the Workforce Solutions system and community organizations.

Responsibilities:
Deliver training at assigned locations in public and private organizations throughout the 13 counties serviced by Workforce Solutions
Provide or facilitate trainings to Employer Service and Career Office staff
Utilize professionally printed copies of approved seminar materials
Maintain knowledge of current labor-market trends and employer hiring practices
Develop customized presentations under the direction of the Regional Team Supervisor
Request feedback from participants using approved evaluation forms
Conduct outreach to and develop linkages with community service organizations
Engage in job-development activities with area employers, as appropriate
Attend Regional Team Meetings
Contribute as a blogger on Workforce Solutions’ Blogforce
Coordinate and participate in special project assignments
Cross-train in and act as backup for all team roles

Qualifications:
Bachelor’s degree and/or 5 yrs. experience in training or public speaking preferred. Relevant experience may be substituted for education. Knowledge of the workplace, jobs, and requirements for entry into those jobs. Proven facilitation and problem-solving skills; able to analyze needs and use good judgement in suggesting solutions or next steps. Works well in teams and with diverse groups from all ages and educational backgrounds. Able to communicate at a business level both verbally and in writing. Intermediate to advanced computer skills, including knowledge of Microsoft Outlook, Word and PowerPoint; able to learn new software as needed. Must be flexible, adaptable, and available to work some nights and weekends.

Compensation: Based on background and experience

Job Location:                   Katy
Job Posting Date:           March 6, 2020

Job Title:                           Supervisor-Regional Team
Hours:                                Full-time

Description:
The Regional Team Supervisor coordinates the schedules and assignments for the Regional Facilitator Team.  Leads, coaches, mentors and monitors staff from the Regional Facilitator and Navigator teams as assigned by the Manager of Workforce Services. Supervises regional teams to ensure they are completing assignments and meeting the quality standards for Workforce Solutions.  The supervisor provides professional advice to organizations and internal customers requesting seminars and presentations proving job search guidance and career advice.  The supervisor may negotiate schedules and topics to meet the needs of the organization and available resources talking to another Workforce Solutions staff member or using staff assisted resources available through a career office that will help the customer get a job, keep a job or get a better job.

The Supervisor works primarily with outside organizations requesting seminars and presentations conducted outside of the career office, which include:  apartment complexes, businesses, including:  churches, networking groups, schools, and other public/private and government organizations.  The Supervisor may also work with board staff and staff in a career office.

Qualifications:
Bachelor degree preferred and/or 5 years of experience in training and public speaking; or 2 years with Workforce Solutions and 1 supervisor’s letter of recommendation. Proven supervisory skills; knowledge of all services offered through Workforce Solutions; able to conduct labor market research on individual employers and industries and demand occupations; able to listen to customers, analyze expressed needs and use good judgement in suggesting solutions.  Administrative skills needed to compile quarterly reports and maintain tracking database.  Must be flexible, adaptable, and available to work some nights and weekend

Compensation: Based on background and experience

Location:                    Katy Career Office
Job Posting Date:     April 30, 2020
Closing Date:             Until Filled
Job Title:                    Greeter
Hours:                         Full-time

Description:
The Greeter is usually the first, and sometimes the only, contact a customer has with Workforce Solutions.  The Greeter is the face of Workforce Solutions to many customers.  She/He welcomes people as they enter the office.  She/He listens to understand what each individual wants from us.  The Greeter has the first responsibility to get every customer to the resource or staff member who can help that person.

Qualifications:
H.S. or GED & 2 yrs. college OR H.S. or GED & 2 yrs. customer service.  Has intermediate to advanced computer skills and able to provide instruction or guidance in computer operations & can provide technical assistance in software programs.

Compensation:
Based on background and experience

Location:                     Liberty Career Office
Job Posting Date:     May 22, 2020
Closing Date:             Until Filled
Job Title:                     Resource Specialist
Hours:                          Full-time TEMPORARY

Description:
Helps customers to access basic self-help services through effective use of the resource library.  Is thoroughly familiar with electronic, print and other resources in order to make helpful suggestions depending on the customer’s individual needs and desires.   Suggests when customers may benefit from individual help from career office staff or other job seeking resources.  Understands entire office operations sufficiently to direct customers appropriately.

Qualifications:
H.S. or GED & 2 yrs. College preferred OR H.S. or GED & 2 yrs. customer service.  Has intermediate to advanced computer skills and able to provide instruction or guidance in computer operations & can provide technical assistance in software programs. (Bilingual preferred)

Compensation:
Based on background and experience

Location:                          Missouri City Career Office
Job Posting Date:           February 20, 2020
Closing Date:                   Until Filled
Job Title:                           Supervisor
Hours:                                Full-time

Description:
Works as a partner with the manager to oversee office staff and to make sure that the office’s activities align with Workforce Solutions mission. Leads, coaches, mentors and monitors staff to ensure they are properly trained in Workforce Solutions policies and procedures and carry out assigned work.  Responsible for meeting office performance goals. Creates an office environment in which staff are focused on individualized and quality customer service.

Qualifications:
Bachelor’s Degree preferred and a minimum of 2 years of experience in the work place, or 4 years of management experience, or 2 years of experience at Workforce Solutions with good performance reviews and a recommendation from his/her current supervisor.  Ability to perform under pressure & meet deadlines.  Strong organizational and time management skills with ability to manage multiple projects.  Self-starter with ability to collaboratively work well in teams as well as independently with minimal supervision. Self-motivated and self-directed.  Strong problem solving skill.Excellent verbal, written and interpersonal skills.  Results-oriented.

Compensation:
Based on background and experience

Location:                          Missouri City Career Office
Job Posting Date:          April 30, 2020
Closing Date:                  Until Filled
Job Title:                          Switchboard Operator
Hours:                               Full-time

Description:
Answers phones and greets customers.  Responds to customer inquiries to the appropriate staff person.  Handles customer issues without staff assistance except when necessary.  Understands entire office operation sufficiently to direct customers appropriately.  Provides information to customers regarding services available through the career office.  Reviews daily scheduled activities at the career office in order to answer questions from customers.  Recognizes problems in daily office operations and brings customer service issues to the attention of office management.

Qualifications:
H.S. diploma or GED & 2 yrs of college coursework preferred; or H.S. or GED & 2 yrs of customer service.  Able to listen to customers, analyze expressed needs & use good judgment in suggesting how and who at Workforce Solutions can help.  Uses tact, diplomacy, and persistence in providing suggestions to customers.  Is friendly, courteous and presents him/herself as a professional.  Is able to deal patiently with problems, complaints and remain courteous when dealing with difficult and angry customers. Organized & able to multi-task.  Flexible, adaptable & self-directed.  Excellent communication skills.   Proficient in Microsoft Office.  Bilingual preferred.

Compensation:
Based on background and experience

Location:                    Missouri City Career Office
Job Posting Date:     April 30, 2020
Closing Date:             Until Filled
Job Title:                    Resource Specialist
Hours:                         Full-time

Description:
Helps customers to access basic self-help services through effective use of the resource library.  Is thoroughly familiar with electronic, print and other resources in order to make helpful suggestions depending on the customer’s individual needs and desires.   Suggests when customers may benefit from individual help from career office staff or other job seeking resources.  Understands entire office operations sufficiently to direct customers appropriately.

Qualifications:
H.S. or GED & 2 yrs. College preferred OR H.S. or GED & 2 yrs. customer service.  Has intermediate to advanced computer skills and able to provide instruction or guidance in computer operations & can provide technical assistance in software programs. (Bilingual preferred)

Compensation:
Based on background and experience

Location:                    Missouri City Career Office
Job Posting Date:     April 30, 2020
Closing Date:             Until Filled
Job Title:                    Employment Counselor
Hours:                         Full-time

Description:
Helps residents get a job, keep a job or get a better job.  She/he provides professional advice to customers who want job search guidance, career advice or placement.  Helps customers access other services he/she may want or need.

Qualifications:
Bachelor’s Degree OR 6 months experience in Human Resources for each 15 hrs. of college credit up to 2 yrs. OR 4 yrs. exp at Workforce Solution.  Knowledge of the workplace, customer service, proficient in Microsoft Windows and Office, works well in teams, excellent communication skills. Bilingual (Spanish) preferred.

Compensation:
Based on background and experience

Location:                    Missouri City Career Office
Job Posting Date:     April 30, 2020
Closing Date:             Until Filled
Job Title:                    Greeter
Hours:                         Full-time

Description:
The Greeter is usually the first, and sometimes the only, contact a customer has with Workforce Solutions.  The Greeter is the face of Workforce Solutions to many customers.  She/He welcomes people as they enter the office.  She/He listens to understand what each individual wants from us.  The Greeter has the first responsibility to get every customer to the resource or staff member who can help that person.

Qualifications:
H.S. or GED & 2 yrs. college OR H.S. or GED & 2 yrs. customer service.  Has intermediate to advanced computer skills and able to provide instruction or guidance in computer operations & can provide technical assistance in software programs.

Compensation:
Based on background and experience

Location:                    Missouri City Career Office
Job Posting Date:     April 30, 2020
Closing Date:             Until Filled
Job Title:                    Recruiter
Hours:                         Full-time

Description:
Works with employers and Workforce Solutions system to pre-screen and refer qualified candidates to fill job openings.  Assesses employers’ needs and follows up to ensure those needs are met.  Takes job posting information from the employer and sends it to the central order taking unit for data entry into WorkInTexas.com.  Provides quality customer service to employers and refers qualified candidates.  Follows up regularly to determine whether we are meeting employer’s expectations and makes adjustments.  Maintains job postings in WorkInTexas and communicates employer feedback to career office staff.  Updates WorkInTexas.com matching applications.  Communicates employer requests throughout the Workforce Solutions system.

Qualifications:
BA or BS in Business, Marketing, Human Resources, Psychology or related field OR High School or GED and 5 years Business or Business customer service.  One or more yrs recruiting experience preferred.  Ability to communicate effectively both orally and in writing, works well on teams (flexible, congenial and adaptable), proficient in Microsoft Windows and Office, familiar with and able to use computers, able to learn new software, self-motivated and self-directed, organized, able to work in a high-volume, fast-paced working environment, results oriented.

Compensation:
Based on background and experience

Location:                    Missouri City Career Office
Job Posting Date:     April 30, 2020
Closing Date:             Until Filled
Job Title:                    Personal Service Representative
Hours:                         Full-time

Description:
Helps residents get a job, keep a job or get a better job.  Guides customers in identifying work and career goals.  Plans, arranges, and manages Workforce Solutions services and other community services to help customers reach their goals; including knowing when to test & how to use tests as an assessment tool and financial planning – using the financial aid application with a detailed plan for income support while attending school. Identifying a job that provides experience leading to a better job to meet the customer’s financial goals. Identifying jobs using the customer’s skills that will meet the customer’s financial requirements.  Maintains close contact with customers to help them through each step toward their goals. Reports progress and outcomes in appropriate MIS.

Qualifications:
Bachelor’s Degree & 1 yrs. exp in career consulting or other areas of HR preferred OR 4 yrs. of experience at WS & recommendation from most recent supervisor.  Knowledge of career counseling techniques, the workplace and jobs, including requirements for entry into work as well as knowledge of WS targeted industries and demand occupations, and WS services and delivery process. Proficient in Microsoft Windows and Office.

Compensation:
Based on background and experience

Location:                     Sealy Career Office
Job Posting Date:     May 22, 2020
Closing Date:             Until Filled
Job Title:                     Resource Specialist
Hours:                          Full-time TEMPORARY

Description:
Helps customers to access basic self-help services through effective use of the resource library.  Is thoroughly familiar with electronic, print and other resources in order to make helpful suggestions depending on the customer’s individual needs and desires.   Suggests when customers may benefit from individual help from career office staff or other job seeking resources.  Understands entire office operations sufficiently to direct customers appropriately.

Qualifications:
H.S. or GED & 2 yrs. College preferred OR H.S. or GED & 2 yrs. customer service.  Has intermediate to advanced computer skills and able to provide instruction or guidance in computer operations & can provide technical assistance in software programs. (Bilingual preferred)

Compensation:
Based on background and experience

Location:                     Waller Career Office
Job Posting Date:     May 22, 2020
Closing Date:             Until Filled
Job Title:                     Resource Specialist
Hours:                          Full-time TEMPORARY

Description:
Helps customers to access basic self-help services through effective use of the resource library.  Is thoroughly familiar with electronic, print and other resources in order to make helpful suggestions depending on the customer’s individual needs and desires.   Suggests when customers may benefit from individual help from career office staff or other job seeking resources.  Understands entire office operations sufficiently to direct customers appropriately.

Qualifications:
H.S. or GED & 2 yrs. College preferred OR H.S. or GED & 2 yrs. customer service.  Has intermediate to advanced computer skills and able to provide instruction or guidance in computer operations & can provide technical assistance in software programs. (Bilingual preferred)

Compensation:
Based on background and experience

Location:                           Wharton Career Office
Job Posting Date:           May 22, 2020
Closing Date:                   Until Filled
Job Title:                           Employment Counselor
Hours:                                Full-time

Description:  
Helps residents get a job, keep a job or get a better job.  She/he provides professional advice to customers who want job search guidance, career advice or placement.  Helps customers access other services he/she may want or need.

Qualifications:  
Bachelor’s Degree OR 6 months experience in Human Resources for each 15 hrs. of college credit up to 2 yrs. OR 4 yrs. exp at Workforce Solution.  Knowledge of the workplace, customer service, proficient in Microsoft Windows and Office, works well in teams, excellent communication skills. Bilingual (Spanish) preferred.

Compensation:
Based on background and experience

Location:                     Wharton Career Office
Job Posting Date:     May 22, 2020
Closing Date:             Until Filled
Job Title:                     Resource Specialist
Hours:                          Full-time TEMPORARY

Description:
Helps customers to access basic self-help services through effective use of the resource library.  Is thoroughly familiar with electronic, print and other resources in order to make helpful suggestions depending on the customer’s individual needs and desires.   Suggests when customers may benefit from individual help from career office staff or other job seeking resources.  Understands entire office operations sufficiently to direct customers appropriately.

Qualifications:
H.S. or GED & 2 yrs. College preferred OR H.S. or GED & 2 yrs. customer service.  Has intermediate to advanced computer skills and able to provide instruction or guidance in computer operations & can provide technical assistance in software programs. (Bilingual preferred)

Compensation:
Based on background and experience

Location:                    Willowbrook Career Office
Job Posting Date:     April 30, 2020
Closing Date:             Until Filled
Job Title:                    Recruiter
Hours:                         Full-time

Description:
Works with employers and Workforce Solutions system to pre-screen and refer qualified candidates to fill job openings.  Assesses employers’ needs and follows up to ensure those needs are met.  Takes job posting information from the employer and sends it to the central order taking unit for data entry into WorkInTexas.com.  Provides quality customer service to employers and refers qualified candidates.  Follows up regularly to determine whether we are meeting employer’s expectations and makes adjustments.  Maintains job postings in WorkInTexas and communicates employer feedback to career office staff.  Updates WorkInTexas.com matching applications.  Communicates employer requests throughout the Workforce Solutions system.

Qualifications:
BA or BS in Business, Marketing, Human Resources, Psychology or related field OR High School or GED and 5 years Business or Business customer service.  One or more yrs recruiting experience preferred.  Ability to communicate effectively both orally and in writing, works well on teams (flexible, congenial and adaptable), proficient in Microsoft Windows and Office, familiar with and able to use computers, able to learn new software, self-motivated and self-directed, organized, able to work in a high-volume, fast-paced working environment, results oriented.

Compensation:
Based on background and experience

Location:                     Willowbrook Career Office
Job Posting Date:     May 22, 2020
Closing Date:             Until Filled
Job Title:                     Resource Specialist
Hours:                          Full-time TEMPORARY

Description:
Helps customers to access basic self-help services through effective use of the resource library.  Is thoroughly familiar with electronic, print and other resources in order to make helpful suggestions depending on the customer’s individual needs and desires.   Suggests when customers may benefit from individual help from career office staff or other job seeking resources.  Understands entire office operations sufficiently to direct customers appropriately.

Qualifications:
H.S. or GED & 2 yrs. College preferred OR H.S. or GED & 2 yrs. customer service.  Has intermediate to advanced computer skills and able to provide instruction or guidance in computer operations & can provide technical assistance in software programs. (Bilingual preferred)

Compensation:
Based on background and experience

Location:                          Willowbrook Career Office
Job Posting Date:            February 20, 2020
Closing Date:                    Until Filled
Job Title:                           Employment Counselor
Hours:                                Full-time

Description:
Helps residents get a job, keep a job or get a better job.  She/he provides professional advice to customers who want job search guidance, career advice or placement.  Helps customers access other services he/she may want or need.

Qualifications:  
Bachelor’s Degree OR 6 months experience in Human Resources for each 15 hrs. of college credit up to 2 yrs. OR 4 yrs. exp at Workforce Solution.  Knowledge of the workplace, customer service, proficient in Microsoft Windows and Office, works well in teams, excellent communication skills. Bilingual (Spanish) preferred.

Compensation:
Based on background and experience

Location:                          Willowbrook Career Office
Job Posting Date:            February 28, 2020
Closing Date:                    Until Filled
Job Title:                           Employment Counselor
Hours:                                Full-time TEMPORARY

Description:
Helps residents get a job, keep a job or get a better job.  She/he provides professional advice to customers who want job search guidance, career advice or placement.  Helps customers access other services he/she may want or need.

Qualifications:
Bachelor’s Degree OR 6 months experience in Human Resources for each 15 hrs. of college credit up to 2 yrs. OR 4 yrs. exp at Workforce Solution.  Knowledge of the workplace, customer service, proficient in Microsoft Windows and Office, works well in teams, excellent communication skills. Bilingual (Spanish) preferred.

Compensation:
Based on background and experience

Location:                         Workforce Solutions Career Office – Willowbrook
Job Posting Date:         March 6, 2020
Hours:                              Full-time
Closing Date:                  Until Filled
Job Title:                          Personal Service Representative
Hours:                               Full Time

Description:
Helps residents get a job, keep a job or get a better job.  Guides customers in identifying work and career goals.  Plans, arranges, and manages Workforce Solutions services and other community services to help customers reach their goals; including knowing when to test & how to use tests as an assessment tool and financial planning – using the financial aid application with a detailed plan for income support while attending school. Identifying a job that provides experience leading to a better job to meet the customer’s financial goals. Identifying jobs using the customer’s skills that will meet the customer’s financial requirements.  Maintains close contact with customers to help them through each step toward their goals.  Reports progress and outcomes in appropriate MIS.

Qualifications:                
Bachelor’s Degree & 1 yrs. experience in career consulting or other areas of HR preferred OR 4 yrs. of experience at Workforce Solutions & recommendation from most recent supervisor.  Knowledge of career counseling techniques, the workplace and jobs, including requirements for entry into work as well as knowledge of Workforce Solutions targeted industries and demand occupations, and Workforce Solutions services and delivery process. Proficient in Microsoft Windows and Office.

Compensation:
Based on background and experience

Submit Your Resume

To apply for a position with Interfaith, interested applicants may email a cover letter (specifying desired position and location) and resume to:

Email to: recruiting@woodlandsinterfaith.org

To be eligible to apply for a posted position, you must meet the minimum hiring specifications for the position, be capable of performing the essential functions of the job, be an employee in good standing in terms of your overall work record, and generally have been in your current position for a minimum of six months.

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