Mission

Building a more loving and caring community through service.

Values Statement

We, people of faith, called by our traditions to compassion have created an organization where we gather in mutual respect, dialogue and cooperative action to provide a connection between communities of faith and the community at large.

Our unique human services agency has over 350 employees currently providing business, employee assistance, child care, job search assistance, and community support to people in 13 locations throughout Houston and the surrounding counties. We pride ourselves in our work culture and team-building philosophy.

Interfaith Culture

Interfaith of the Woodlands is dedicated to making a difference in our community. To assist us in achieving our mission, we have created a work culture for our employees that embraces diversity and inclusiveness, upholds quality and accountability, is collaborative, innovative, caring and fun! We offer competitive benefits and pride ourselves in our team-building philosophy.

Location:                        Interfaith Central Office
Job Posting Date:      February 25, 2022
Closing Date:               Until Filled
Job Title:                        Receptionist (Bilingual)
Hours:                             Full-time

Description:

Assist with daily office functions including reception, customer service, and information and referral services for Interfaith Central Office.  The receptionist plays a vital role for the organization, ensuring a welcoming place as the point of entry for all visitors to Interfaith.

Responsibilities:

  • Greet and assist customers to ensure excellent customer service
  • Maintain and provide current information and resources to community
  • Direct incoming phone calls and visitors to proper person/department
  • Assist with Medical Equipment Program
  • Maintain supplies in designated storage closets for easy access
  • Schedule Family Service appointments for special programs
  • Intake of in kind contributions and issue donation receipts
  • Process incoming deposits and donations with daily mail
  • Track and report phone calls, visitors and community service volunteers monthly
  • Maintain postage meter/outgoing mail and distribute incoming mail
  • Assist other departments with administrative work
  • Assist with Interfaith Disaster Recovery Efforts
  • Other duties as assigned.

Qualifications:

  • Bilingual – must be proficient to speak and write Spanish
  • Associate degree and 2 years relevant experience
  • Friendly and welcoming presence
  • Possess a helpful, flexible attitude
  • Ability to maintain confidentiality and use discretion
  • Strong organizational, customer service and interpersonal skills
  • Computer proficient, including Microsoft Office programs
  • Solid multi-tasking ability
  • Ability to lift and move 25 pounds
  • Must reside within 15 miles of 77381 zip code area

Compensation: Based on background and experience

Location:                        Interfaith Hand Me Up Shop
Job Posting Date:      April 22, 2022
Closing Date:               Until Filled
Job Title:                        Inventory Associate
Hours:                             Full-time

Description: As an inventory Associate for the Interfaith Hand Me Up Shop resale store your position involves, but not limited to receiving and picking up donations, working with volunteers and staff in the workroom and on the sales floor to ensure heavy inventory stock is moved safely.  Heavy lifting is an essential function of this job as moving of donations, boxes, bins and furniture, etc.  are daily activities of this position at the Hand Me Up Shop.  Ability to make quick decisions regarding donation intake maintain overall workroom organization.  Must be able to drive a 15 foot box truck to assist with donation pickup.

  • Provide excellent customer service to customers, clients and donors
  • Maintain level of excellence standards in processing procedures for donations, including daily maintain of clean, neat and organized work room, sales floor and outside of building
  • Support Interfaith by setting the example of being part of an inclusive workroom team and volunteers, helping them reach their fullest potential and increase productivity and efficiency in a fun and safe environment
  • Follow directive for daily plan with management and staff required to prepare needed goods for sales floor replenishment
  • Able to work with power tools: i.e. sanders, drills, skill saws for light carpentry and furniture repair as needed
  • Move furniture in safe and non-damaging manner
  • Support Interfaith in disaster recovery efforts
  • Other duties as

Qualifications: High school education level, customer service experience preferred, furniture retail and/or moving experience preferred.  Must be able to lift 50 pounds continually.  Must reside within 15 miles of 77381 zip code.  Experience with  diverse populations, nonprofits, and customer service preferred.  Strong organization skills, and attention to details, ability to multitask, and ability to work independently and on collaborative projects.  Basic knowledge of computers and Microsoft Office Suite.

Compensation: Based on background and experience.

Location:                        Interfaith Central Office
Job Posting Date:      January 21, 2022
Closing Date:               Until Filled
Job Title:                        Program Coordinator
Hours:                             Full-time

Description: Function as intake specialist; interview, evaluate, and document needs of families and individuals applying for assistance through Interfaith Crisis Assistance Programs.  Assume lead role of special programs as assigned.

Primary Duties

  • Screen clients for needs and eligibility
  • Schedule appointments and make appropriate referrals
  • Interview and evaluate clients and determine assistance to be pledged
  • Process checks and invoices and document assistance given
  • Data entry into Client Track database
  • Maintain filing procedures of client files
  • Assist in Interfaith disaster recovery efforts
  • Other duties as assigned

Qualifications:  Bachelor’s degree preferred area of human services or nonprofit, experience working with diverse populations, bilingual with Spanish fluency preferred.   Minimum experience level of 2 years.   Experience with recruiting and supporting volunteers, strong organizational skills, and attention to details, ability to multitask, strong written and oral communication skills, ability to work independently and collaborative projects.  Personal computer experience, and computer software experience in Word, Excel, and Access.  Must live within 15 miles of 77381 area. Must be able to heavy lift (up to 40 lbs.) stand, walk, sit, stoop, kneel, crouch, crawl, climb, and lift.

Compensation: Based on background and experience

Location:                                Interfaith Child Development Center
Job Posting Date:               January 7, 2022
Job Title:                                Lead Teacher – 3 Year Olds
Hours:                                     Full-time (M-F 7:30 to 3:30)

 

Description:

Responsible for teaching, caring for, and supervising children. Writing and implementing lesson plans, communicating with parents, attending all staff meetings and other school events, and other duties as assigned by the Director.

  • Attend to and supervisor children at all times
  • Plan and implement daily activities and weekly lesson plans that align with the curriculum for the class in accordance with the policies and philosophy of ICDC
  • Prepare the learning environment for the classroom and coordinate during planning or via email with other teachers on the team for the implementation of the classroom curriculum
  • Prepare assessments twice a year for children, based on goals and guidelines for assigned age group
  • Works with Director and Assistant Director on better ways to gear the program to the needs of individual children with concerns for their interests, backgrounds, cultural diversity, individual style and pace of learning
  • Provides weekly parent letters
  • Keep supplies organized for lesson plans, order supplies on time and within the budget assigned to the classroom
  • Responsible for ordered arrangement, appearance, décor and learning environment of the classroom, hallway bulletin boards in keeping with the curriculum theme
  • Attend staff meetings, events in the school, meet the teacher, open house, and any other major activities in the school
  • Share housekeeping responsibilities
  • Display strong and deep knowledge of subject matter content
  • Provide 30 hours of professional development each year
  • Working knowledge of procedures regarding emergencies and discipline
  • Have knowledge of Minimum Standards by State of Texas
  • Maintain a professional attitude and loyalty to ICDC and Interfaith of The Woodlands at all times
  • Perform other duties as assigned by the Director

Qualifications:
Lead teacher experience preferred, minimum age 18, and high school graduate, excellent interpersonal skills, nurturing disposition.    Requires a flexible individual who enjoys working with children.

 Compensation:                      Based on background and experience

Location:                                Interfaith Child Development Center
Job Posting Date:               January 7, 2022
Job Title:                               Nurse
Hours:                                    Part-Time 

Description:
To administer medication when needed, assess illnesses, maintain clinic and children medical files, and communicate with parents concerning their child’s health issues.  Provide administrative support for interfaith teachers, Front Office Staff, and the Director.

  • Provides assessment of sick and/or injured children and staff members
  • Administers medication to children as needed
  • Create and maintain files for students in compliance with state licensing regarding medication and health, keeps Procare up to date including all immunization and allergy records
  • Aware of attendance and sickness of students
  • Create and distribute health checks and files accordingly as per State regulations
  • Writes monthly article for Newsletter
  • Attend staff meetings, office meetings, and school wide events
  • Assist with car lines and helps with front office as needed
  • Answers emails and replies within 24 hours
  • Available to close the school 1 day a week if needed
  • Keeps track of all hearing and vision and coordinates visits with the Director or Assistant Director
  • Checks on fire, evacuation and weather drills
  • Provides training to new hires on emergency procedure and health and safety
  • Other duties as assigned by the Director

Qualifications:
Nursing experience required, pediatric nursing preferred.  Intermediate to advanced computer skills.

 

Compensation:                      Based on background and experience

Location:                                 Interfaith Child Development Center
Job Posting Date:                August 20, 2021
Job Title:                                 Substitute Teachers
Hours:                                     Mornings Positions & Afternoons 2:30 –
6:00 available

Description:                         

  • Provide childcare for various age groups (18 months to PreKindergarten)
  • Excellent child/staff ratios
  • Organized curriculum
  • Pleasant surroundings

Qualifications:
Prior childcare experience helpful, minimum age 18, high school graduate, excellent interpersonal skills. Requires a flexible individual who enjoys working with children.

Compensation:                      Based on background and experience

Location:                                Interfaith Child Development Center
Job Posting Date:               August 20, 2021
Job Title:                               Assistant Teacher
Hours:                                    Part-time & Full-Time Shifts  

Description:

Responsible for supervising, and caring for preschoolers, assist in planning and implementing the daily program under the direction of the Lead Teacher. Supervise the class when left in charge, communicating with parents, attending all staff meetings and other school events, and other duties as assigned by the Director.
* Attend and supervise children at all times
* Assist in planning and implementing daily activities that follow the curriculum under the direction of the lead teacher
* Assist in planning and preparing the learning environment, setting up centers an preparing needed materials and supplies
* Familiarize yourself with emergency and evacuation routes and procedures
* Assume and equal share of the housekeeping responsibilities
* Assume responsibility during major school cleaning times, sanitize toys, washing toys, closets etc.
* Assume lead responsibilities when lead is absent by following lesson plans, and daily class schedule under the supervision of the Director
* Keep open communication with all members of the team at all times via email or verbal
* Provide 30 hours of professional development from the date of hire (and 24 additional for new employees before start working) per year
* Have working knowledge of procedures regarding emergencies and discipline, as other procedures outlined in the ICDC Operation Policies
* Attend parent’s club and school sponsored events if possible
* Attend staff meetings and in service days
* Have working knowledge of State of Texas Licensing Minimum Standards
* Treat each child, family and staff member with dignity and respect
* Maintain a professional attitude and loyalty to ICDC and Interfaith of The Woodlands at all times
* Perform other duties as assigned by the Director and classroom teacher

Qualifications:
Preschool teaching experience preferred, minimum age 18, high school graduate, excellent interpersonal skills. Nurturing disposition, requires a flexible individual who is loving, caring, and able to maintain a professional attitude at all times, enjoys working with children.

Compensation:                      Based on background and experience

Location:                                Interfaith Community Clinic
Job Posting Date:               November 19, 2021
Job Title:                               Bilingual Medical Assistant
Hours:                                    Part-time 

Description:

Coordinates overall medical program and services.
Primary Duties

  • Telephone triage as needed
  • Perform pre and post clinic duties
  • Room patients; with vital signs, medication and allergy history, brief reason for current visit, update medical history as appropriate
  • Administer medications as per physician orders, including oral, IM and subcutaneous injections and nebulized medications
  • Perform routine testing; including but not limited to EKG, urinalysis, pregnancy tests, rapid strep screes and other CLIA waived testing as per physician orders
  • Ensure smooth flow of patients
  • Access patient lab and x-ray reports via hospital EMR system
  • Process prescription refill request per clinic protocol
  • Notify patients of test results per clinic protocol
  • Maintain emergency medical cart, including completion of monthly checklist
  • Stock and maintain exam room supplies
  • Complete weekly and monthly clinic duties
  • Provide instruction for Health Education Classes
  • Perform first desk duties on assigned days
  • Other duties as assigned

Qualifications:
H.S. graduate; completion of accredited medical assisting course.  Current BCLS.  1-2 years medical office experience must be knowledgeable of HIPPA and OSHA requirements, Bilingual in English/Spanish helpful.  Proficient in the use of computerized charting, eClinicalWorks preferred.  Flexible with the ability to multi-task.

 

Compensation:                      Based on background and experience

Location:                                 Bay City Career Office
Job Posting Date:                 April  14, 2022

Job Title:                                 Office Manager
Hours:                                      Full-Time

Description:
An experienced human resources professional who creates and maintains a positive work environment that allows career office staff to be successful in providing quality service for residents.  Plans, organizes and leads the office operation so that staff knows what is expected of them and have adequate resources to do good work.

Management Responsibilities – Clearly communicates expectations and priorities to office staff.  Delegates and reviews status of on-going work to assure expectations are being met.  Communicates throughout every level of Workforce Solutions system – Resident Service Division and Employment Services Division office staff, administrative staff, Board staff, and other managers.  Directly supervises and evaluates the performance of office supervisors.  Understands and implements the franchise requirements – Mission, Core values, Standards and Guides.  Is creative and flexible in the use of resources to meet the needs of all Workforce Solutions customers.  Serves on work groups and manages special projects.  Ensures that company and contract policies and procedures are followed.  Is responsible for meeting contract performance goals.  Manages office budget and assures Workforce Solutions facility is safe and that all systems work.  Arranges for needed repairs.  Coordinates work activities with other offices to improve services to customers.

Human Resource Responsibilities – Identifies internal staffing needs and conducts interviews, makes hiring and termination recommendations.  Evaluates and recommends personnel actions.  Oversees coaching and on-the-job training of new employees or arranges for training of personnel.

With Resident Customers – Uses good judgment in resolving customer complaints.  Responsible for accurate determination of eligibility and award of Workforce Solution financial aid.

With Employment Services Division –Answers questions from Employer Services staff, supervisors and managers.  Communicates with Employer Services management and staff to coordinate a response to employers’ workforce needs.  Fosters a productive working relationship with Employer Services Division management through flexibility, adaptability, and congeniality to find solutions for employers.  Represents The Workforce Solutions in the community at meetings, conferences, and seminars or on boards, panels and committees.

                                                                  Data and Monetary Responsibilities and Safekeeping – Ensures timely and accurate data entry.  Maintains and assures confidentiality of all customer files.   Responsible for safekeeping of all cash substitutes.

Qualifications:
Bachelor’s degree and a minimum of 2 yrs exp in the work place OR substitute 2 yrs of management exp for each year of college OR five years of experience at the Workforce Solutions – at least some of that in a supervisory role.   Knowledge of labor market, ability to identify and solve problems and analyze reports.  Proficient in Microsoft Office.  Ability to communicate orally and in writing at a professional level.  Public speaking experience.  Able to effectively present information to the public. Flexible & creative in the use of resources to meet changing customer demands.  Self-motivated, self-directed and results oriented.

Compensation:  Based on background and experience

 

Location:                                     Conroe Career Office
Job Posting Date:                      March 9, 2022
Closing Date:                              Until Filled
Job Title:                                        Counselor – Work Based Learning Program
Hours:                                              Temporary
Description:
The Counselor recruits and provides services to young adults. He/She has direct or indirect relationships with the office manager, other office supervisors, and line staff who report to other supervisors. The counselor also works cooperatively with any Recruiters, Business Consultants or Employer Service Regional Managers located in the office as well as staff from the Texas Veteran’s Commission and other organizations offering staff service through the career office.
Responsibilities:
* Responsible for recruiting prospective young adults to enroll in
Workforce Solutions services
* Managing case files of young adults enrolled in work based learning
services
* Communicate feedback to career offices staff regarding young adult
performance
* Supports a positive work environment
* Responsible for work based learning service delivery
* Actively participates in networking opportunities with outside sources
to increase young adult recruitment efforts
* May serve on workgroups and manage special projects and assignments
* Monitor and review work based learning services
* Develop positions and work sites for work based learning positions
* Coordinates intake events, career days, recruitment events, and job fairs
for opportunities to identify young adults
* Conduct young adult work based learning job matching
* Develop monitoring schedule
* Facilitate on site supervisor training and young adult soft skills training
* Monitor young adults enrolled in work based learning
* Supervise weekly collection of young adult time sheets
* Monitor young adult time and attendance data entry
* Product weekly and monthly reports

Qualifications:
* Bachelor’s degree preferred
* 6 months experience as a Human Resources Recruiter, or other Human
Resources professional may be substituted for each 15 hours of college
credit up to two years, or
* 1 year of experience at Workforce Solutions with good performance
reviews and a recommendation from his/her current supervisor
* Knowledge and understanding of the labor market and jobs
* Abe to generate, interpret and analyze reports
* Ability to work well in teams and independently; Able to work with
resident customers and other staff
* Ability to communicate orally and in writing at a professional level
* Proficient in Microsoft Windows and Office; familiar with and able to
use computers; able to learn new software
* Self-motivated and self-directed
* Results-oriented
Compensation: Based on background and experience

Location:                                 Conroe Career Office
Job Posting Date:                 May 6, 2022

Job Title:                                 Service Coordinator
Hours:                                      Full-Time

Description:

The Service Coordinator is the link between the visitor and service by fulfilling the requested need or connecting the visitor with other staff who will be able to further provide service.

Responsibilities:

  • Welcomes customers to Workforce Solutions; determines the best way to serve them based on their needs
  • Delivers prompt service in a timely, friendly, and consistent manner
  • Serves as an advocate for the customer in accessing the needed service
  • Exhibits knowledge when providing information about service, jobs, labor market information, office resources, community resources and use of resources, material and equipment
  • Shares current local labor market information
  • Critiques resumes and provides suggestions to individuals
  • Assist customers in completing applications for service
  • Supports customers in setting up meetings with other Workforce Solutions staff
  • Effectively help customers use equipment such as fax, copier, scanner, and computer
  • Assist with setting up email accounts and passwords for use in sending resumes, using WorkinTexas, My TX Careers, other search engines, applying online for jobs
  • Assist customers patiently with problems, complaints – remain courteous when dealing with difficult and angry customers
  • Ability to multitask and effectively handles situations where multiple customers want attention at the same time
  • Makes referrals to jobs and community resources

Qualifications:                          

H.S. or GED & 2 yrs. College preferred OR H.S. or GED & 2 yrs. customer service.  Has intermediate to advanced computer skills and able to provide instruction or guidance in computer operations & can provide technical assistance in software programs.

Compensation: Based on background and experience

Location:                                 Customer Support Center
Job Posting Date:                 March 24, 2022

Job Title:                                 Financial Aid Customer Support Specialist
Hours:                                      Full-Time (10:00am-7:00pm shift with rotating Saturdays 8:00am-12:00pm)

Description:

Provides superior service to customers seeking assistance with training and/or childcare in a fast paced, multi-functional call center environment.  Counsels customers via telephone regarding career planning and educational options, and helps customers obtain financial assistance and services in order to find a job. Assists customers with applications and required documents for financial assistance with childcare needs.  Data entry & communication with internal/external customers (residents, Financial Aid Payment Office, approved schools, Workforce Solutions employees, etc.).  Interactions are high volume via phone and/or other virtual communication methods.

Qualifications:

Bachelor’s degree preferred or high school diploma and 5 yrs relevant work experience.  Min. 2 yrs exp in a call center environment.  Superior customer service skills & commitment to timely resolution of customer issues.  Ability to perform under pressure & meet deadlines.  Strong organizational and time management skills with ability to manage multiple projects.  Self-starter with ability to work independently with minimal supervision and collaboratively within a team environment.  Strong problem solving skill. Excellent verbal, written and interpersonal skills.  Bilingual (Spanish) preferred.

Compensation: Based on background and experience.

 

Location:                                     Cypress Career Office
Job Posting Date:                      March 9, 2022
Closing Date:                              Until Filled
Job Title:                                        Counselor – Work Based Learning Program
Hours:                                              Temporary
Description:
The Counselor recruits and provides services to young adults. He/She has direct or indirect relationships with the office manager, other office supervisors, and line staff who report to other supervisors. The counselor also works cooperatively with any Recruiters, Business Consultants or Employer Service Regional Managers located in the office as well as staff from the Texas Veteran’s Commission and other organizations offering staff service through the career office.
Responsibilities:
* Responsible for recruiting prospective young adults to enroll in
Workforce Solutions services
* Managing case files of young adults enrolled in work based learning
services
* Communicate feedback to career offices staff regarding young adult
performance
* Supports a positive work environment
* Responsible for work based learning service delivery
* Actively participates in networking opportunities with outside sources
to increase young adult recruitment efforts
* May serve on workgroups and manage special projects and assignments
* Monitor and review work based learning services
* Develop positions and work sites for work based learning positions
* Coordinates intake events, career days, recruitment events, and job fairs
for opportunities to identify young adults
* Conduct young adult work based learning job matching
* Develop monitoring schedule
* Facilitate on site supervisor training and young adult soft skills training
* Monitor young adults enrolled in work based learning
* Supervise weekly collection of young adult time sheets
* Monitor young adult time and attendance data entry
* Product weekly and monthly reports

Qualifications:
* Bachelor’s degree preferred
* 6 months experience as a Human Resources Recruiter, or other Human
Resources professional may be substituted for each 15 hours of college
credit up to two years, or
* 1 year of experience at Workforce Solutions with good performance
reviews and a recommendation from his/her current supervisor
* Knowledge and understanding of the labor market and jobs
* Abe to generate, interpret and analyze reports
* Ability to work well in teams and independently; Able to work with
resident customers and other staff
* Ability to communicate orally and in writing at a professional level
* Proficient in Microsoft Windows and Office; familiar with and able to
use computers; able to learn new software
* Self-motivated and self-directed
* Results-oriented
Compensation: Based on background and experience

Location:                                Cypress Career Office
Job Posting Date:                 May 6, 2022

Job Title:                                 Career Advisor
Hours:                                      Full-Time

Description:

Helps residents get a job, keep a job or get a better job.  She/he provides professional advice to customers who want job search guidance, career advice or placement.  They will work to evaluate a customer’s background, training, and education to help develop realistic career goals.

  • Manages customers in their career exploration
  • Collaborate to establish short and long-term employment and career goals
  • Advocates for the customer and provides other resources and contacts, when Workforce Solutions cannot meet the customer’s needs
  • Leverage external and system resources to achieve the most effective outcomes
  • Provide ongoing communication to ensure customer’s needs are met and maintain contact with the individual to coach and support, recognize benchmarks, and achieve goals
  • Helps customer’s access other services and resources they may want or need, including Workforce Solutions’ financial aid
  • Provide professional employment-related counseling and advice about local labor market information, career exploration tools, resources, and job search
  • Facilitate career events, presentations, and workshops associated with resume writing, interviewing skills, networking, and industry research

Qualifications:

Bachelor’s Degree OR 6 months experience and transferrable skills may be substituted for each 15 hours of college credit up to two years OR four years of experience working at Workforce Solutions ad a recommendation from current supervisor.  Ability to listen to customers, analyze expressed need, suggest solutions, and an action plan.  Provides exceptional customer service by understanding what the customer want and suggesting viable options.  Strong interpersonal communication skills.  Proficient in Microsoft Windowns and Office Suites.  Works well in teams. Able to read, understand, and apply policies and procedures.  Able to effectively prioritize tasks, manage time, and stay organized.

Compensation: Based on background and experience

Location:                                 Humble Career Office
Job Posting Date:                 May 6, 2022

Job Title:                                 Career Advisor
Hours:                                      Full-Time

Description:

Helps residents get a job, keep a job or get a better job.  She/he provides professional advice to customers who want job search guidance, career advice or placement.  They will work to evaluate a customer’s background, training, and education to help develop realistic career goals.

  • Manages customers in their career exploration
  • Collaborate to establish short and long-term employment and career goals
  • Advocates for the customer and provides other resources and contacts, when Workforce Solutions cannot meet the customer’s needs
  • Leverage external and system resources to achieve the most effective outcomes
  • Provide ongoing communication to ensure customer’s needs are met and maintain contact with the individual to coach and support, recognize benchmarks, and achieve goals
  • Helps customer’s access other services and resources they may want or need, including Workforce Solutions’ financial aid
  • Provide professional employment-related counseling and advice about local labor market information, career exploration tools, resources, and job search
  • Facilitate career events, presentations, and workshops associated with resume writing, interviewing skills, networking, and industry research

Qualifications:

Bachelor’s Degree OR 6 months experience and transferrable skills may be substituted for each 15 hours of college credit up to two years OR four years of experience working at Workforce Solutions ad a recommendation from current supervisor.  Ability to listen to customers, analyze expressed need, suggest solutions, and an action plan.  Provides exceptional customer service by understanding what the customer want and suggesting viable options.  Strong interpersonal communication skills.  Proficient in Microsoft Windowns and Office Suites.  Works well in teams. Able to read, understand, and apply policies and procedures.  Able to effectively prioritize tasks, manage time, and stay organized.

Compensation: Based on background and experience

Location:                                 Humble Career Office
Job Posting Date:                May 16, 2022

Job Title:                                 Supervisor
Hours:                                      Full-Time

Description:

Works as a partner with the manager to oversee office staff and to make sure that the office’s activities align with Workforce Solutions mission.  Leads, coaches, mentors and monitors staff to ensure they are properly trained in Workforce Solutions policies and procedures and carry out assigned work.  Responsible for meeting office performance goals. Creates an office environment in which staff are focused on individualized and quality customer service.

Qualifications:
Bachelor’s Degree preferred and a minimum of 2 years of experience in the work place, or 4 years of management experience, or 2 years of experience at Workforce Solutions with good performance reviews and a recommendation from his/her current supervisor.  Ability to perform under pressure & meet deadlines.  Strong organizational and time management skills with ability to manage multiple projects.  Self-starter with ability to collaboratively work well in teams as well as independently with minimal supervision. Self-motivated and self-directed.  Strong problem solving skill. Excellent verbal, written and interpersonal skills.  Results-oriented.

Compensation: Based on background and experience

Location:                                Katy Career Office
Job Posting Date:                 April 14, 2022

Job Title:                                 Navigator
Hours:                                      Full-Time

Description:
Navigators help staff provide quality access to job-search assistance that increases employment opportunities for people with disabilities, people experiencing homelessness, and other assigned groups with recognized barriers.  Navigators are responsible for ensuring staff are properly equipped to help these customers get a job, keep a job, or get a better job through Career Office services and/or linkages with other community organizations.  Navigators also develop resources and collaborate with employers, either individually or through the Employers Services Division, to facilitate job placements for customers with disabilities and other recognized barriers.  Navigators are expected to deliver effective presentations to the Workforce Solutions system and community organizations.

  • Deliver training at assigned locations in public and private organizations throughout the 13 counties serviced by Workforce Solutions
  • Provide or facilitate trainings to Employer Service and Career Office staff
  • Utilize professionally printed copies of approved seminar materials
  • Maintain knowledge of current labor-market trends and employer hiring practices
  • Develop customized presentations under the direction of the Regional Team Supervisor
  • Request feedback from participants using approved evaluation forms
  • Conduct outreach to and develop linkages with community service organizations
  • Engage in job-development activities with area employers, as appropriate
  • Attend Regional Team meetings
  • Contribute as a blogger on Workforce Solutions’ Blogforce
  • Coordinate and participate in special project assignments
  • Cross-train in and act as backup for all team roles

 

Qualifications:
Bachelor’s degree and/or 5 yrs. experience in training or public speaking preferred.  Relevant experience may be substituted for education.  Knowledge of the workplace, jobs, and requirements for entry into those jobs.  Proven facilitation and problem-solving skills; able to analyze needs and use good judgement in suggesting solutions or next steps.  Works well in teams and with diverse groups from all ages and educational backgrounds.  Able to communicate at a business level both verbally and in writing.  Intermediate to advanced computer skills, including knowledge of Microsoft Outlook, Word and PowerPoint; able to learn new software as needed.  Must be flexible, adaptable, and available to work some nights and weekends.

Compensation:  Based on background and experience

Location:                                 Missouri City Career Office
Job Posting Date:                 May 16, 2022

Job Title:                                 Career Advisor
Hours:                                      Full-Time

Description:

Helps residents get a job, keep a job or get a better job.  She/he provides professional advice to customers who want job search guidance, career advice or placement.  They will work to evaluate a customer’s background, training, and education to help develop realistic career goals.

  • Manages customers in their career exploration
  • Collaborate to establish short and long-term employment and career goals
  • Advocates for the customer and provides other resources and contacts, when Workforce Solutions cannot meet the customer’s needs
  • Leverage external and system resources to achieve the most effective outcomes
  • Provide ongoing communication to ensure customer’s needs are met and maintain contact with the individual to coach and support, recognize benchmarks, and achieve goals
  • Helps customer’s access other services and resources they may want or need, including Workforce Solutions’ financial aid
  • Provide professional employment-related counseling and advice about local labor market information, career exploration tools, resources, and job search
  • Facilitate career events, presentations, and workshops associated with resume writing, interviewing skills, networking, and industry research

Qualifications:

Bachelor’s Degree OR 6 months experience and transferrable skills may be substituted for each 15 hours of college credit up to two years OR four years of experience working at Workforce Solutions ad a recommendation from current supervisor.  Ability to listen to customers, analyze expressed need, suggest solutions, and an action plan.  Provides exceptional customer service by understanding what the customer want and suggesting viable options.  Strong interpersonal communication skills.  Proficient in Microsoft Windowns and Office Suites.  Works well in teams. Able to read, understand, and apply policies and procedures.  Able to effectively prioritize tasks, manage time, and stay organized.

Compensation: Based on background and experience

Location:                                 Missouri City Career Office
Job Posting Date:                 May 6, 2022

Job Title:                                 Recruiter
Hours:                                      Full-Time

Description:

The Service Coordinator is the link between the visitor and service by fulfilling the requested need or connecting the visitor with other staff who will be able to further provide service.

Responsibilities:

  • Welcomes customers to Workforce Solutions; determines the best way to serve them based on their needs
  • Delivers prompt service in a timely, friendly, and consistent manner
  • Serves as an advocate for the customer in accessing the needed service
  • Exhibits knowledge when providing information about service, jobs, labor market information, office resources, community resources and use of resources, material and equipment
  • Shares current local labor market information
  • Critiques resumes and provides suggestions to individuals
  • Assist customers in completing applications for service
  • Supports customers in setting up meetings with other Workforce Solutions staff
  • Effectively help customers use equipment such as fax, copier, scanner, and computer
  • Assist with setting up email accounts and passwords for use in sending resumes, using WorkinTexas, My TX Careers, other search engines, applying online for jobs
  • Assist customers patiently with problems, complaints – remain courteous when dealing with difficult and angry customers
  • Ability to multitask and effectively handles situations where multiple customers want attention at the same time
  • Makes referrals to jobs and community resources

Qualifications:                          

H.S. or GED & 2 yrs. College preferred OR H.S. or GED & 2 yrs. customer service.  Has intermediate to advanced computer skills and able to provide instruction or guidance in computer operations & can provide technical assistance in software programs.

Compensation: Based on background and experience

Location:                                Sealy Career Office
Job Posting Date:                 April 1, 2022

Job Title:                                 Service Coordinator
Hours:                                      Full-Time

Description:

The Service Coordinator is the link between the visitor and service by fulfilling the requested need or connecting the visitor with other staff who will be able to further provide service.

Responsibilities:

  • Welcomes customers to Workforce Solutions; determines the best way to serve them based on their needs
  • Delivers prompt service in a timely, friendly, and consistent manner
  • Serves as an advocate for the customer in accessing the needed service
  • Exhibits knowledge when providing information about service, jobs, labor market information, office resources, community resources and use of resources, material and equipment
  • Shares current local labor market information
  • Critiques resumes and provides suggestions to individuals
  • Assist customers in completing applications for service
  • Supports customers in setting up meetings with other Workforce Solutions staff
  • Effectively help customers use equipment such as fax, copier, scanner, and computer
  • Assist with setting up email accounts and passwords for use in sending resumes, using WorkinTexas, My TX Careers, other search engines, applying online for jobs
  • Assist customers patiently with problems, complaints – remain courteous when dealing with difficult and angry customers
  • Ability to multitask and effectively handles situations where multiple customers want attention at the same time
  • Makes referrals to jobs and community resources

Qualifications:                          

H.S. or GED & 2 yrs. College preferred OR H.S. or GED & 2 yrs. customer service.  Has intermediate to advanced computer skills and able to provide instruction or guidance in computer operations & can provide technical assistance in software programs.

Compensation: Based on background and experience

Location:                                 Wharton Career Office
Job Posting Date:                 April  14, 2022

Job Title:                                 Office Manager
Hours:                                      Full-Time

Description:
An experienced human resources professional who creates and maintains a positive work environment that allows career office staff to be successful in providing quality service for residents.  Plans, organizes and leads the office operation so that staff knows what is expected of them and have adequate resources to do good work.

Management Responsibilities – Clearly communicates expectations and priorities to office staff.  Delegates and reviews status of on-going work to assure expectations are being met.  Communicates throughout every level of Workforce Solutions system – Resident Service Division and Employment Services Division office staff, administrative staff, Board staff, and other managers.  Directly supervises and evaluates the performance of office supervisors.  Understands and implements the franchise requirements – Mission, Core values, Standards and Guides.  Is creative and flexible in the use of resources to meet the needs of all Workforce Solutions customers.  Serves on work groups and manages special projects.  Ensures that company and contract policies and procedures are followed.  Is responsible for meeting contract performance goals.  Manages office budget and assures Workforce Solutions facility is safe and that all systems work.  Arranges for needed repairs.  Coordinates work activities with other offices to improve services to customers.

Human Resource Responsibilities – Identifies internal staffing needs and conducts interviews, makes hiring and termination recommendations.  Evaluates and recommends personnel actions.  Oversees coaching and on-the-job training of new employees or arranges for training of personnel.

With Resident Customers – Uses good judgment in resolving customer complaints.  Responsible for accurate determination of eligibility and award of Workforce Solution financial aid.

With Employment Services Division –Answers questions from Employer Services staff, supervisors and managers.  Communicates with Employer Services management and staff to coordinate a response to employers’ workforce needs.  Fosters a productive working relationship with Employer Services Division management through flexibility, adaptability, and congeniality to find solutions for employers.  Represents The Workforce Solutions in the community at meetings, conferences, and seminars or on boards, panels and committees.

                                                                  Data and Monetary Responsibilities and Safekeeping – Ensures timely and accurate data entry.  Maintains and assures confidentiality of all customer files.   Responsible for safekeeping of all cash substitutes.

Qualifications:
Bachelor’s degree and a minimum of 2 yrs exp in the work place OR substitute 2 yrs of management exp for each year of college OR five years of experience at the Workforce Solutions – at least some of that in a supervisory role.   Knowledge of labor market, ability to identify and solve problems and analyze reports.  Proficient in Microsoft Office.  Ability to communicate orally and in writing at a professional level.  Public speaking experience.  Able to effectively present information to the public. Flexible & creative in the use of resources to meet changing customer demands.  Self-motivated, self-directed and results oriented.

Compensation:  Based on background and experience

 

Location:                                Wharton Career Office
Job Posting Date:                 February 25, 2022

Job Title:                                 Service Coordinator
Hours:                                      Full-Time

Description:

The Service Coordinator is the link between the visitor and service by fulfilling the requested need or connecting the visitor with other staff who will be able to further provide service.

Responsibilities:

  • Welcomes customers to Workforce Solutions; determines the best way to serve them based on their needs
  • Delivers prompt service in a timely, friendly, and consistent manner
  • Serves as an advocate for the customer in accessing the needed service
  • Exhibits knowledge when providing information about service, jobs, labor market information, office resources, community resources and use of resources, material and equipment
  • Shares current local labor market information
  • Critiques resumes and provides suggestions to individuals
  • Assist customers in completing applications for service
  • Supports customers in setting up meetings with other Workforce Solutions staff
  • Effectively help customers use equipment such as fax, copier, scanner, and computer
  • Assist with setting up email accounts and passwords for use in sending resumes, using WorkinTexas, My TX Careers, other search engines, applying online for jobs
  • Assist customers patiently with problems, complaints – remain courteous when dealing with difficult and angry customers
  • Ability to multitask and effectively handles situations where multiple customers want attention at the same time
  • Makes referrals to jobs and community resources

Qualifications:                          

H.S. or GED & 2 yrs. College preferred OR H.S. or GED & 2 yrs. customer service.  Has intermediate to advanced computer skills and able to provide instruction or guidance in computer operations & can provide technical assistance in software programs.

Compensation: Based on background and experience

Location:                                 Wharton Career Office
Job Posting Date:                 February 25, 2022

Job Title:                                 Supervisor
Hours:                                      Full-Time

Description:

Works as a partner with the manager to oversee office staff and to make sure that the office’s activities align with Workforce Solutions mission.  Leads, coaches, mentors and monitors staff to ensure they are properly trained in Workforce Solutions policies and procedures and carry out assigned work.  Responsible for meeting office performance goals. Creates an office environment in which staff are focused on individualized and quality customer service.

Qualifications:   Bachelor’s Degree preferred and a minimum of 2 years of experience in the work place, or 4 years of management experience, or 2 years of experience at Workforce Solutions with good performance reviews and a recommendation from his/her current supervisor.  Ability to perform under pressure & meet deadlines.  Strong organizational and time management skills with ability to manage multiple projects.  Self-starter with ability to collaboratively work well in teams as well as independently with minimal supervision. Self-motivated and self-directed.  Strong problem solving skill. Excellent verbal, written and interpersonal skills.  Results-oriented.

Compensation: Based on background and experience

SUBMIT YOUR RESUME

To apply for a position with Interfaith, interested applicants may email a cover letter (specifying desired position and location) and resume to:

Email to: recruiting@woodlandsinterfaith.org

Interfaith of The Woodlands is an equal opportunity employer. Auxiliary aids and services available upon request to individuals with disabilities. (please request reasonable accommodations a minimum of two business days in advance)

Need accommodations? Contact:
For Workforce Solutions applicants – Contact Iraisha Griggs, 346.341.7390 Extension 1109

For Interfaith of The Woodlands applicants – 281-367-1230

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