Our Mission

We, people of faith, called by our traditions to compassion have created an organization where we gather in mutual respect, dialogue and cooperative action to provide a connection between communities of faith and the community at large.

Our unique human services agency has over 350 employees currently providing business, employee assistance, child care, job search assistance, and community support to people in 12 locations throughout Houston and the surrounding counties. We pride ourselves in our work culture and team-building philosophy.

Interfaith Culture

Interfaith of the Woodlands is dedicated to making a difference in our community. To assist us in achieving our mission, we have created a work culture for our employees that embraces diversity and inclusiveness, upholds quality and accountability, is collaborative, innovative, caring and fun! We offer competitive benefits and pride ourselves in our team-building philosophy.

Location: Interfaith Community Clinic

Job Posting Date: June 27, 2019

Closing Date: Until Filled

Job Title: Dental Hygienist

Hours: Part-time

Description: Performs hygiene as planned by the Dentist
• Perform dental hygiene treatment as needed
• Gross debridements
• Scaling and root planning
• Prophylactic and fluoride treatment
• Oral health education
• Brushing and flossing instructions
• Place sealants
• Other duties as assigned

Location: Interfaith Central Office

Job Posting Date: May 20, 2019

Closing Date: Until Filled

Hours: Full-time

Job Title: Information Technology Specialist

Description:  The Specialist will report to the IT supervisor and work as part of a team responsible for maintaining and improving system functionality at various locations across the greater Houston area through proactive interaction with staff, comprehensive understanding of primary systems, and knowledge of the operational mission. The successful candidate will provide technical and system support through troubleshooting, identifying and isolating issues and problems, conducting preliminary root cause analysis, and implementing appropriate solutions as they occur actively troubleshoot Operating System (OS), operational software, network and hardware issues, and make corrective recommendations. Likewise the candidate should be able to quickly respond to dispatches via the ticketing system to resolve on the spot problems (where possible), and update the ticket system with technical documentation and categorization, accurately depicting the issue, problem, request, and/or solution

                                            Responsibilities

  • Maintain and administer computer networks and related computing environments including hardware, systems software, applications software and configurations.
  • Set up and configure desktop hardware/software and access for new users.
  • Provide Level 1 and 2 technical support for network and desktop hardware, peripherals and software, including corporate operating systems and a wide range of proprietary software.
  • Implement software updates, upgrades and changes.
  • Diagnose and repair connectivity and computer malfunctions; utilize diagnostic hardware tools and application software; adjust, repair and replace malfunctioning equipment.
  • Maintain inventory of supplies and equipment.
  • Travel to career offices for pick up/drop off of equipment and perform service calls, etc. (Mileage reimbursable.)
  • Perform additional functions incidental to computer support activities and all other duties as assigned.
  • Manages the functionality and efficiency of a Public Access computers running Deep Freeze software on Microsoft Windows operating systems.
  • Maintains Digital, Analog, and IP Phone Systems.
  • Maintains the integrity and security of IT Systems.
  • Maintains system documentation.
  • Interacts with users and customers as applicable.
  • Adheres and enforces policies and standards of the company and represented organizations.
  • Participates in special projects as required with as needed weekend, after and before hours work.

Required Skills

  • Knowledge of the principles, methods, and techniques used in systems administration and support including but not limited to Windows 7, 8, 8.1, 10,  Server 2012 R2, MS Windows Active Directory and Group Policy. MCITP a plus.
  • Experienced in installation of PC hardware. A+ cert a plus.
  • Avaya IP office experience is a plus.
  • Professional certification in one or more specific technologies.
  • Proactively and reactively responding to centrally managed request and incident tickets.
  • Must be able to maintain system, security, and inventory policies and documentation.
  • Excellent written and verbal skills.
  • Working understanding of the TCP/IP protocol suite, (ARP, TCP, UDP, ICMP, IP, etc) — Experience with routing (static, EIGRP, OSPF), LAN switching (Trunking, VLAN),
  • Experience with the following software preferred: Deep Freeze, Samanage or other ticketing systems, Crystal Reports, MSSQL, Kaspersky Endpoint and Server Anti-Virus, Chronicall, and DocuWare.

Qualifications:  BS Computer Science, Computer Engineering, Computer Information Systems, or Computer Systems Engineering.  Equivalent experience may be used in lieu of degree.

Compensation: Based on background and experience

 

Location: Interfaith Central

Job Posting Date: August 2, 2019

Job Title: Receptionist

Hours: Full-time

Description: Assist with daily office functions including reception, customer service and information and referral services for Interfaith Central Office. The receptionist plays a vital role for the organization, ensuring a welcoming place as the point of entry for all visitors to Interfaith.

Primary Duties
• Greet and assist customers to ensure excellent customer service
• Maintain and provide current information and resources to community
• Direct incoming phone calls and visitors to proper person/department
• Assist with Medical Equipment Program
• Maintain supplies in designated storage closets for easy access
• Schedule Family Service appointments for special programs
• Intake of in kind contributions and issue donation receipts
• Process incoming deposits and donations with daily mail
• Track and report phone calls, visitors and community service volunteers monthly
• Maintain postage meter/outgoing mail and distribute incoming mail
• Assist other departments with administrative work as time permits
• Assist with Interfaith Disaster Recovery Efforts
• Other duties as assigned
Qualifications:
• Bilingual (Spanish) preferred
• Associate degree and 2 years relevant experience preferred
• Friendly and welcoming presence
• Possess a helpful, flexible attitude
• Ability to maintain confidentiality and use discretion
• Strong organizational, customer service and interpersonal skills
• Computer proficient, including Microsoft Office programs
• Solid multi-tasking ability
• Ability to lift and move 25 pounds
• Must reside within 15 miles of 77381 zip code area

Compensation: Based on background and experience

Location: Interfaith Central

Job Posting Date: August 2, 2018

Closing Date: Until Filled

Job Title: Executive Coordinator

Hours: Part-time

Description: Provide professional administrative support and assistance to the President & CEO and Vice President of Programs; Coordinate meetings, agendas, and reports for Board of Directors, Member Congregations and Community Partners for executives; Assistance with hosting of all meetings, including staff meetings and events.
Administrative Support
• Coordinate and schedule meetings for President & CEO and Vice President of Programs with member congregations, community leaders and other relevant entities
• Assist in calendar management for President & CEO
• Manage office supplies and equipment
• Submit mileage and expense check request for President & CEO and Vice President of Programs
• Process incoming deposits and donations with daily mail
• Write acknowledgement letters as needed
• Assist with the coordination staff appreciation events
Immediate contact for Board of Directors
• Keep updated Board of Directors list and contact information
• Work with the Board of Directors as an immediate point of contact
• Coordinate Board Packets including agendas, reports and other materials for Board reports, assemble packets and prepare Board notebooks for meetings
• Oversee setup for Board and other meetings including arranging for meals
• Take and record minutes at Board, Management and Committee meetings
Coordinate membership with Member congregations
• Keep updated Member Congregation list and contact information
• Prepare correspondence with Member Congregations
• Provide monthly Member Congregation reports
Coordinate Events as assigned
• Plan/Coordinate Annual Meeting
• Coordinate Board and Staff Retreats
• Coordinate other events as assigned
Provide support to Organization
• Coordinate and assist in department/organizational events
Other duties as assigned

Qualifications: College degree preferred and 2 to 5 years relevant experience, excellent communication and interpersonal skills, and uses discretion in handling confidential information. Executive Assistant level background with strong interpersonal, writing and computer skills. Ability to work effectively in a fast paced, complex office setting with multiple demands and competing priorities. Must reside within 15 miles of 77381 zip code.

Hourly Salary: Based on background and experience

Location: Interfaith Central Office

Job Posting Date: June 20, 2019

Job Title: Director of Retail Operations – Hand Me Up Shop

Hours: Full-time

Description: This experienced Retail Manager will direct all activities at the Interfaith hand Me Up Shop to ensure practices are consistent with established Interfaith policy and procedures. Develop and implement improvement strategies to increase productivity, lower costs, and increase revenue. Provide oversight for all staff and volunteers, as well as donation management for Hand Me Up Shop, promoting a safe, secure and productive work environment. Accomplishes all primary responsibilities personally or through direct reports.
Primary Duties
• Ensure a welcoming environment and excellent customer service to customers, clients, donors, and volunteers
• Coordinate & supervise Hand Me Up Shop volunteers and maintain HMUS volunteer database
• Supervise intake and processing of all furniture donations and consignment and household donations
• Maintain office and shop supplies orders
• Maintain both outdoor and indoor signage for shop
• Oversee daily cash and credit sales reconciliations and ensure bank deposits are made
• Arrange for internal and external maintenance of shop
• Development monthly sales strategy and coordinate the transition of seasonal items
• Work with Volunteer manager to implement new volunteer programs
• Assist in Interfaith disaster recovery efforts
• Other duties as assigned
Supervisory Responsibilities
• Centralize and standardize retail operations for new location with the addition of new inventory
• Develop and implement measurement programs to determine the effectiveness of store’s programs and services
• Ensure shop revenue and annual goals are met

Qualifications:

· Bachelor’s degree in Marketing/Retail preferred
· Knowledge of donations/inventory deliveries and pickup preferred
· Computer experience necessary; knowledge of Microsoft Office Suite and computerized POS systems
· Experience working with volunteers helpful
In order to be considered for this position, applicants must meet the following required criteria:
· 3-5 years managerial experience and executing retail operations and procedures
· Ability to work some evenings and weekends
· Ability to lift 25 pounds
· Must live within 15 miles of 77381

Compensation: Based on background and experience

Job Title: Substitute Teachers: Year Round

Job Posting Date: May 20, 2019

Closing Date: Until Filled

Hours: Mornings & Afternoons

Description: Provide childcare for various age groups (18 months–pre-Kindergarten). Excellent staff-child ratios, organized curriculum, and pleasant surroundings.

Qualifications: Prior childcare experience helpful, minimum age 18, high school graduate, excellent interpersonal skills. Requires a flexible individual who enjoys working with children.

Compensation: Based on background and experience.

Location: Customer Support Center at North Loop West

Job Posting Date: August 2, 2019

Closing Date: Until Filled

Job Title: Financial Aid Customer Support Specialists – Bilingual Preferred

Hours: Full-time Temporary (10:00am-7:00pm shift with rotating Saturdays 8:00am-12:00pm)

Description: Provides superior service to customers seeking assistance with training and/or childcare in a fast paced, multi-functional call center environment. Counsels customers via telephone regarding career planning and educational options, and helps customers obtain financial assistance and services in order to find a job. Assists customers with applications and required documents for financial assistance with childcare needs. Data entry & communication with internal/external customers (residents, Financial Aid Payment Office, approved schools, Workforce Solutions employees, etc.). Interactions are high volume via phone and/or other virtual communication methods.

Qualifications: Bachelor’s degree preferred or high school diploma and 5 yrs relevant work experience. Min. 2 yrs exp in a call center environment. Superior customer service skills & commitment to timely resolution of customer issues. Ability to perform under pressure & meet deadlines. Strong organizational and time management skills with ability to manage multiple projects. Self-starter with ability to work independently with minimal supervision and collaboratively within a team environment. Strong problem solving skill. Excellent verbal, written and interpersonal skills. Bilingual (Spanish) preferred.

Compensation: Based on background and experience

Location: Cypress

Job Posting Date: May 20, 2019

Closing Date: Until Filled

Job Title: Personal Service Representative

Hours: Full-time

Description: Helps residents get a job, keep a job, or get a better job. Guides customers in identifying work and career goals. Plans, arranges, and manages Workforce Solutions services and other community services to help customers reach their goals; including knowing when to test & how to use tests as an assessment tool and financial planning – using the financial aid application with a detailed plan for income support while attending school. Identifying a job that provides experience leading to a better job to meet the customer’s financial goals. Identifying jobs using the customer’s skills that will meet the customer’s financial requirements. Maintains close contact with customers to help them through each step toward their goals. Reports progress and outcomes in appropriate MIS.

Qualifications: Bachelor’s degree & 1 yrs. exp in career consulting or other areas of human resources OR 4 yrs. of experience at WS & recommendation from most recent supervisor. Knowledge of career counseling techniques, the workplace and jobs, including requirements for entry into work as well as knowledge of WS targeted industries and demand occupations, and WS services and delivery process. Proficient in Microsoft Windows and Office.

Compensation: $18.25 per hour

Location: Hunstville Career Office

Job Posting Date: July 26, 2019

Closing Date: Until Filled

Job Title: Personal Service Representative

Hours: Full-time

Description: Helps residents get a job, keep a job or get a better job. Guides customers in identifying work and career goals. Plans, arranges, and manages Workforce Solutions services and other community services to help customers reach their goals; including knowing when to test & how to use tests as an assessment tool and financial planning – using the financial aid application with a detailed plan for income support while attending school. Identifying a job that provides experience leading to a better job to meet the customer’s financial goals. Identifying jobs using the customer’s skills that will meet the customer’s financial requirements. Maintains close contact with customers to help them through each step toward their goals. Reports progress and outcomes in appropriate MIS.

Qualifications: Bachelor’s Degree & 1 yrs. exp in career consulting or other areas of HR preferred OR 4 yrs. of experience at WS & recommendation from most recent supervisor. Knowledge of career counseling techniques, the workplace and jobs, including requirements for entry into work as well as knowledge of WS targeted industries and demand occupations, and WS services and delivery process. Proficient in Microsoft Windows and Office.

Compensation: Based on background and experience

Location: Katy Career Office

Job Posting Date: June 20, 2019

Closing Date: Until Filled

Job Title: Navigator

Hours: Full-time

Description: Navigators help staff provide quality access to job-search assistance that increases employment opportunities for people with disabilities, people experiencing homelessness, and other assigned groups with recognized barriers. Navigators are responsible for ensuring staff are properly equipped to help these customers get a job, keep a job, or get a better job through Career Office services and/or linkages with other community organizations. Navigators also develop resources and collaborate with employers, either individually or through the Employers Services Division, to facilitate job placements for customers with disabilities and other recognized barriers. Navigators are expected to deliver effective presentations to the Workforce Solutions system and community organizations.
• Deliver training at assigned locations in public and private organizations throughout the 13 counties serviced by Workforce Solutions
• Provide or facilitate trainings to Employer Service and Career Office staff
• Utilize professionally printed copies of approved seminar materials
• Maintain knowledge of current labor-market trends and employer hiring practices
• Develop customized presentations under the direction of the Regional Team Supervisor
• Request feedback from participants using approved evaluation forms
• Conduct outreach to and develop linkages with community service organizations
• Engage in job-development activities with area employers, as appropriate
• Attend Regional Team meetings
• Contribute as a blogger on Workforce Solutions’ Blogforce
• Coordinate and participate in special project assignments
• Cross-train in and act as a backup for all team roles

Qualifications: Bachelor’s degree and/or 5 yrs. experience in training or public speaking preferred. Relevant experience may be substituted for education. Knowledge of the workplace, jobs, and requirements for entry into those jobs. Proven facilitation and problem-solving skills; able to analyze needs and use good judgment in suggesting solutions or next steps. Works well in teams and with diverse groups from all ages and educational backgrounds. Able to communicate at a business level both verbally and in writing. Intermediate to advanced computer skills, including knowledge of Microsoft Outlook, Word and PowerPoint; able to learn new software as needed. Must be flexible, adaptable, and available to work some nights and weekends.

Compensation: Based on background and experience

Location: Liberty Career Office

Job Posting Date: July 25, 2019

Closing Date: Until Filled

Job Title: Supervisor

Hours: Full-time

Description: Works as a partner with the manager to oversee office staff and to make sure that the office’s activities align with Workforce Solutions mission. Leads, coaches, mentors and monitors staff to ensure they are properly trained in Workforce Solutions policies and procedures and carry out assigned work. Responsible for meeting office performance goals. Creates an office environment in which staff are focused on individualized and quality customer service.

Qualifications: Bachelor’s Degree preferred and a minimum of 2 years of experience in the work place, or 4 years of management experience, or 2 years of experience at Workforce Solutions with good performance reviews and a recommendation from his/her current supervisor. Ability to perform under pressure & meet deadlines. Strong organizational and time management skills with ability to manage multiple projects. Self-starter with ability to collaboratively work well in teams as well as independently with minimal supervision. Self-motivated and self-directed. Strong problem solving skill. Excellent verbal, written and interpersonal skills. Results-oriented.

Compensation: Based on background and experience

Location: Willowbrook Career Office

Job Posting Date: August 2, 2019

Closing Date: Until Filled

Job Title: Navigator

Hours: Full-time

Description: Navigators help staff provide quality access to job-search assistance that increases employment opportunities for people with disabilities, people experiencing homelessness, and other assigned groups with recognized barriers. Navigators are responsible for ensuring staff are properly equipped to help these customers get a job, keep a job, or get a better job through Career Office services and/or linkages with other community organizations. Navigators also develop resources and collaborate with employers, either individually or through the Employers Services Division, to facilitate job placements for customers with disabilities and other recognized barriers. Navigators are expected to deliver effective presentations to the Workforce Solutions system and community organizations.

Primary Duties:
• Deliver training at assigned locations in public and private organizations throughout the 13 counties serviced by Workforce Solutions
• Provide or facilitate trainings to Employer Service and Career Office staff
• Utilize professionally printed copies of approved seminar materials
• Maintain knowledge of current labor-market trends and employer hiring practices
• Develop customized presentations under the direction of the Regional Team Supervisor
• Request feedback from participants using approved evaluation forms
• Conduct outreach to and develop linkages with community service organizations
• Engage in job-development activities with area employers, as appropriate
• Attend Regional Team meetings
• Contribute as a blogger on Workforce Solutions’ Blogforce
• Coordinate and participate in special project assignments
• Cross-train in and act as backup for all team roles

Qualifications: Bachelor’s degree and/or 5 yrs. experience in training or public speaking preferred. Relevant experience may be substituted for education. Knowledge of the workplace, jobs, and requirements for entry into those jobs. Proven facilitation and problem-solving skills; able to analyze needs and use good judgement in suggesting solutions or next steps. Works well in teams and with diverse groups from all ages and educational backgrounds. Able to communicate at a business level both verbally and in writing. Intermediate to advanced computer skills, including knowledge of Microsoft Outlook, Word and PowerPoint; able to learn new software as needed. Must be flexible, adaptable, and available to work some nights and weekends.

Compensation: Based on background and experience

Submit Your Resume

To apply for a position with Interfaith, interested applicants may email a cover letter (specifying desired position and location) and resume to:

Email to: recruiting@woodlandsinterfaith.org

To be eligible to apply for a posted position, you must meet the minimum hiring specifications for the position, be capable of performing the essential functions of the job, be an employee in good standing in terms of your overall work record, and generally have been in your current position for a minimum of six months.

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