Careers

Available Positions

Interfaith Central - Advertising Sales

Job Title: Advertising Sales
Job Posting Date: November 16, 2017
Closing Date:
Until Filled
Hours: Flexible

Description:

Description: Digital and print advertising opportunities offered by the Publications Department in an assigned territory. Interfaith is focused on meeting the advertising and marketing needs of businesses in The Woodlands and surrounding areas. Interfaith helps thousands of businesses manage their print and online advertising in Interfaith’s publications as well as through marketing, online listings, ads and content and the directory app. Collect information for all businesses within assigned territory and build relationships with advertisers while promoting the ideals of Interfaith of The Woodlands. Sales support Interfaith’s Programs & Services.

· Contact businesses in assigned territory

· Produce a signed advertising contract and/or accurate information

· Assist clients with layout and/or text for ads

· Collect and follow up payments and copy for advertising contracts

· Proof artwork and contract proof for errors before proof is sent to advertiser for approval

· Provide and verify delivery information for all advertising contracts

· Deliver publications to all advertisers and businesses in assigned territory

  • Qualifications: Minimum of 1 year direct sales experience. Requires a highly motivated, dynamic, sales driven professional with strong presentation and effective communication skills.

Hourly Salary:   Commissioned

Interfaith Central - Development Database & Grants Specialist

Job Title: Development Database & Grants Specialist
Job Posting Date: November 16, 2017
Closing Date:
Until Filled
Hours: Full time

Description:

Facilitate development efforts related to donor database management as well as grant funding. Functions within the Development Team as the point person for database management, donor reports, grant-writing, submission and reporting.

Duties Include:

  • Maintains donor database including list pulls and mailings for annual fund, events, endowment/planned giving, special mailings
  • Create and produce reports from donor database and assist other staff in production of reports
  • Create and produce letters and assists with grant writing and editing
  • Supports full utilization of donor software among staff by establishing and implementing policies and procedures for database management and serving as a training resource
  • Generates donor/funder acknowledgments, matching fund requests, and supporting documents for grant applications
  • Maintains existing grants reporting; identifies and applies for new grants; oversees all grant writing and reporting; coordinates with CEO, Directors of Development, Finance and Programs & Services to source applicable data and statistics for grants
  • Assists with specific activities related to implementation of special events, including donor mailings, reservations, logistics, day-of-event support, gifts tracking/acknowledgments and Greater Giving maintenance
  • Assist with monthly and annual reports
  • Assists with department purchasing, expenses and record keeping
  • Other duties as assigned

Qualifications: 5 years Development experience required; three+ years grant writing and database management experience preferred; strong computer/technical skills required. Uses discretion in handling of confidential information. Must be able to handle multiple tasks and work well under pressure and deadlines. Strong communication skills-strong writing skills are essential; experience with Abila and Greater Giving software preferred.

Hourly Salary:  Based on background and experience

Interfaith Child Development Center - Substitute Teacher

Job Title: Substitute Teachers – Year Round
Job Posting Date: November 16, 2017
Closing Date:
Until Filled
Hours: Mornings & Afternoons

Description: Provide childcare for various age groups (12 months – prekindergarten). Excellent staff /child ratios, organized curriculum, pleasant surroundings.

Qualifications: Prior childcare experience helpful, minimum age 18, high school graduate, excellent interpersonal skills. Requires a flexible individual who enjoys working with children.

Hourly Salary:   Based on background and experience

Workforce Solutions Office - Resource Specialist-Conroe

Job Title: Resource Specialist
Job Posting Date: November 16, 2017
Closing Date:
Until Filled
Hours:  Full-time

Description: Helps customers to access basic self-help services through effective use of the resource library. Is thoroughly familiar with electronic, print and other resources in order to make helpful suggestions depending on the customer’s individual needs and desires.   Suggests when customers may benefit from individual help from career office staff or other job seeking resources. Understands entire office operations sufficiently to direct customers appropriately.

Qualifications: H.S. or GED & 2 yrs. college OR H.S. or GED & 2 yrs. customer service. Has intermediate to advanced computer skills and able to provide instruction or guidance in computer operations & can provide technical assistance in software programs.

 Hourly Salary: Based on background and experience.

Workforce Solutions Office - Financial Aid Customer Support Specialists - North Loop West

Job Title: Financial Aid Customer Support Specialists
Job Posting Date: November 16, 2017
Closing Date:
Until Filled
Hours: Full-time (10:00am-7:00pm shift with rotating Saturdays 8:00am-12:00pm)

Description:   Provides superior service to customers seeking assistance with training and/or childcare in a fast paced, multi-functional call center environment.  Counsels customers via telephone regarding career planning and educational options, and helps customers obtain financial assistance and services in order to find a job. Assists customers with applications and required documents for financial assistance with childcare needs.  Data entry & communication with internal/external customers (residents, Financial Aid Payment Office, approved schools, Workforce Solutions employees, etc.).  Interactions are high volume via phone and/or other virtual communication methods.

Qualifications: Bachelor’s degree preferred or high school diploma and 5 yrs relevant work experience.  Min. 2 yrs exp in a call center environment.  Superior customer service skills & commitment to timely resolution of customer issues.  Ability to perform under pressure & meet deadlines.  Strong organizational and time management skills with ability to manage multiple projects.  Self-starter with ability to work independently with minimal supervision and collaboratively within a team environment.  Strong problem solving skill. Excellent verbal, written and interpersonal skills.  Bilingual (Spanish) preferred.

 Hourly Salary:  Based on background and experience.

Workforce Solutions Office - Senior Supervisor - Customer Support Center- North Loop West

Job Title: Senior Supervisor
Job Posting Date: November 16, 2017
Closing Date:
Until Filled
Hours:  Full-time

Description: Works as a partner with the Manager to oversee the support center staff and to make sure that the office’s activities align with Workforce Solutions mission and the support centers objectives. The Senior Supervisor coaches, mentors, and monitors Supervisors. The Senior Supervisor creates an office environment in which Supervisors are focused on meeting the goals and objectives of the service center.

Qualifications: Bachelor’s degree and a minimum of five years of experience in the workplace, or five years of management experience – 15 semester hours of college credit may be substituted for each six months of management experience or three years of experience at Workforce Solutions with good performance reviews and a recommendation from current Supervisor. Receives the National Workforce Institute Level 1 certification within six months of starting work as a Senior Supervisor. Receives the National Workforce Institute Level 2 certification with two years of starting work as a Senior Supervisor.

 Hourly Salary: Based on background and experience.

Workforce Solutions Office - Office Manager - Customer Support Center- North Loop West

Job Title: Office Manager
Job Posting Date: November 16, 2017
Closing Date:
Until Filled
Hours:  Full-time

Description:

  • Manage 80+ person operations/call center associated with financial-aid determination and customer service
  • Create and maintain a positive work environment that empowers all center staff to meet expectations successfully
  • Plan, organize, and lead Call Center operations to ensure staff understand expectations and have adequate resources to meet them
  • Lead and motivate the team to achieve consistently high levels of customer satisfaction and deliver exceptional service
  • Communicate and develop positive working relationships with stakeholders at every level of the Workforce Solutions system
  • Coordinate work activities to improve services to customers, ensure company and contract policies are followed, and performance goals are met
  • Oversee personnel activities concerning hiring, training/development, assignments, coaching, discipline, and evaluation of performance
  • Resolve personnel issues in conjunction with Interfaith’s Human Resources
  • Ensure staff accurately and timely determine customer eligibility, award Workforce Solutions financial aid, assist customers with problems related to financial aid, and resolve customer complaints
  • Lead identification, evaluation, and documentation of risks and controls by maintaining, reviewing, and evaluating performance reports; advise management
  • Evaluate workload and make recommendations/adjustments to staffing as needed
  • Ensure that staff accurately and timely perform tasks as directed
  • Conduct weekly meetings and information sessions with staff
  • Provide regular written performance evaluations to direct reports and review evaluations for all line staff
  • Regularly engage staff; walk the floor
  • Coordinate and approve all staff training
  • Evaluate special projects from Gulf Coast Workforce Board staff
  • Follow up on complaint resolution
  • Determine monthly objectives and communicate associated strategy
  • Ensure facility is safe for staff and security systems function as intended
  • Ensure staff and facility are compliant with personally-identifiable information protocols; propose changes as appropriate

Qualifications: Bachelor’s degree and/or 5+ years of call center management experience. Able to lead, develop, and motivate teams. Excellent oral and written communications. Outstanding organizational and multitasking skills. Strong analytical and problem-solving abilities. Demonstrated commitment to continuous process improvement. Six Sigma experience preferred. Must be customer-service and task competent. 4+ years of experience with production goals. Demonstrated experience developing supervisory teams. The ideal candidate will also have a strong background in the Workforce Solutions system. Ability to multitask and team development skills.

 Hourly Salary: Based on background and experience.

Workforce Solutions Office - Employment Counselor-Cypress Station

Job Title: Employment Counselor
Job Posting Date: November 16, 2017
Closing Date:
Until Filled
Hours:  Full-time

Description: Helps residents get a job, keep a job or get a better job. She/he provides professional advice to customers who want job search guidance, career advice or placement. Helps customers access other services he/she may want or need.

Qualifications: Bachelor’s degree OR 6 month’s exp human resources for each 15 hrs. of college credit up to 2 yrs. OR 4 yrs. exp at Workforce Solution. Knowledge of the workplace, customer service, proficient in Microsoft Windows and Office, works well in teams, excellent communication skills. Bilingual (Spanish) preferred.

 Hourly Salary: Based on background and experience.

Workforce Solutions Office -Outreach Coordinator-Cypress Station

Job Title: Humble – Outreach Coordinator
Job Posting Date: November 16, 2017
Closing Date:
Until Filled
Hours:  Full-time

Description: Helps residents get a job, keep a job or get a better job. She/he provides professional advice to customers who want job search guidance, career advice or placement. Helps customers access other services he/she may want or need.

Qualifications: Bachelor’s degree OR 6 month’s experience human resources for each 15 hrs. of college credit up to 2 yrs. OR 4 yrs. exp at Workforce Solution. Knowledge of the workplace, customer service, proficient in Microsoft Windows and Office, works well in teams, excellent communication skills. Bilingual (Spanish) preferred.

 Hourly Salary: Based on background and experience.

Workforce Solutions Office - Outreach Coordinator - Humble

Job Title: Humble – Outreach Coordinator
Job Posting Date: November 16, 2017
Closing Date:
Until Filled
Hours:  Full-time

Description: Helps residents get a job, keep a job or get a better job. She/he provides professional advice to customers who want job search guidance, career advice or placement. Helps customers access other services he/she may want or need.

Qualifications: Bachelor’s degree OR 6 month’s exp human resources for each 15 hrs. of college credit up to 2 yrs. OR 4 yrs. exp at Workforce Solution. Knowledge of the workplace, customer service, proficient in Microsoft Windows and Office, works well in teams, excellent communication skills. Bilingual (Spanish) preferred.

 Hourly Salary: Based on background and experience.

Workforce Solutions Office - Personal Service Representative -Humble

Job Title: Personal Service Representative
Job Posting Date: November 16, 2017
Closing Date:
Until Filled
Hours:  Full-time

Description: Helps residents get a job, keep a job or get a better job. Guides customers in identifying work and career goals. Plans, arranges, and manages Workforce Solutions services and other community services to help customers reach their goals; including knowing when to test & how to use tests as an assessment tool and financial planning – using the financial aid application with a detailed plan for income support while attending school. Identifying a job that provides experience leading to a better job to meet the customer’s financial goals. Identifying jobs using the customer’s skills that will meet the customer’s financial requirements. Maintains close contact with customers to help them through each step toward their goals. Reports progress and outcomes in appropriate MIS.

Qualifications: Bachelor’s degree & 1 yrs. exp in career consulting or other areas of human resources OR 4 yrs. of experience at WS & recommendation from most recent supervisor. Knowledge of career counseling techniques, the workplace and jobs, including requirements for entry into work as well as knowledge of WS targeted industries and demand occupations, and WS services and delivery process. Proficient in Microsoft Windows and Office.

 Hourly Salary: Based on background and experience.

Workforce Solutions Office - Personal Service Representative -Katy Mills

Job Title: Personal Service Representative
Job Posting Date: November 16, 2017
Closing Date:
Until Filled
Hours:  Full-time

Description: Helps residents get a job, keep a job or get a better job. Guides customers in identifying work and career goals. Plans, arranges, and manages Workforce Solutions services and other community services to help customers reach their goals; including knowing when to test & how to use tests as an assessment tool and financial planning – using the financial aid application with a detailed plan for income support while attending school. Identifying a job that provides experience leading to a better job to meet the customer’s financial goals. Identifying jobs using the customer’s skills that will meet the customer’s financial requirements. Maintains close contact with customers to help them through each step toward their goals. Reports progress and outcomes in appropriate MIS.

Qualifications: Bachelor’s degree & 1 yrs. exp in career consulting or other areas of human resources OR 4 yrs. of experience at WS & recommendation from most recent supervisor. Knowledge of career counseling techniques, the workplace and jobs, including requirements for entry into work as well as knowledge of WS targeted industries and demand occupations, and WS services and delivery process. Proficient in Microsoft Windows and Office.

 Hourly Salary: Based on background and experience.

Workforce Solutions Office - Resource Specialist-Katy Mills

Job Title: Resource Specialist
Job Posting Date: November 16, 2017
Closing Date:
Until Filled
Hours:  Full-time

Description: Helps customers to access basic self-help services through effective use of the resource library. Is thoroughly familiar with electronic, print and other resources in order to make helpful suggestions depending on the customer’s individual needs and desires.   Suggests when customers may benefit from individual help from career office staff or other job seeking resources. Understands entire office operations sufficiently to direct customers appropriately.

Qualifications: H.S. or GED & 2 yrs. college OR H.S. or GED & 2 yrs. customer service. Has intermediate to advanced computer skills and able to provide instruction or guidance in computer operations & can provide technical assistance in software programs.

 Hourly Salary: Based on background and experience.

Workforce Solutions Office - Outreach Coordinator - Katy Mills

Job Title: Outreach Coordinator
Job Posting Date: November 16, 2017
Closing Date:
Until Filled
Hours:  Full-time

Description: Helps residents get a job, keep a job or get a better job. She/he provides professional advice to customers who want job search guidance, career advice or placement. Helps customers access other services he/she may want or need.

Qualifications: Bachelor’s degree OR 6 month’s exp human resources for each 15 hrs. of college credit up to 2 yrs. OR 4 yrs. exp at Workforce Solution. Knowledge of the workplace, customer service, proficient in Microsoft Windows and Office, works well in teams, excellent communication skills. Bilingual (Spanish) preferred.

 Hourly Salary: Based on background and experience.

Workforce Solutions Office - Personal Service Representative - Willowbrook

Job Title: Personal Service Representative
Job Posting Date: November 16, 2017
Closing Date:
Until Filled
Hours:  Full-time

Description: Helps residents get a job, keep a job or get a better job. Guides customers in identifying work and career goals. Plans, arranges, and manages Workforce Solutions services and other community services to help customers reach their goals; including knowing when to test & how to use tests as an assessment tool and financial planning – using the financial aid application with a detailed plan for income support while attending school. Identifying a job that provides experience leading to a better job to meet the customer’s financial goals. Identifying jobs using the customer’s skills that will meet the customer’s financial requirements. Maintains close contact with customers to help them through each step toward their goals. Reports progress and outcomes in appropriate MIS.

Qualifications: Bachelor’s degree & 1 yrs. exp in career consulting or other areas of human resources OR 4 yrs. of experience at WS & recommendation from most recent supervisor. Knowledge of career counseling techniques, the workplace and jobs, including requirements for entry into work as well as knowledge of WS targeted industries and demand occupations, and WS services and delivery process. Proficient in Microsoft Windows and Office.

 Hourly Salary: Based on background and experience.

Our unique human services agency has over 350 employees currently providing business, employee assistance, child care, job search assistance and community support to people in 12 locations throughout Houston and the surrounding counties. We pride ourselves on our work culture and team-building philosophy.

Interfaith Culture
Interfaith of the Woodlands is dedicated to making a difference in our community. To assist us in achieving our mission, we have created a work culture for our employees that embraces diversity and inclusiveness, upholds quality and accountability, is collaborative, innovative, caring and fun! We offer competitive benefits and pride ourselves on our team-building philosophy.

Submit Your Resume

To apply for a position with Interfaith, interested applicants may email a cover letter (specifying desired position and location) and resume to:

Email to:
Personnel@woodlandsinterfaith.org

To be eligible to apply for a posted position, you must meet the minimum hiring specifications for the position, be capable of performing the essential functions of the job, be an employee in good standing in terms of your overall work record, and generally have been in your current position for a minimum of six months.